Simply Elegant No Longer In Business

Bought lots of furniture items from this store over the years, great prices, didn't have an issues, when i did Lucy took care of it. Sad to hear this store is no longer, now we have to find somewhere else to get our amish bedroom set completed.

I was looking high-density mattresses and visit several stores. I got it at Simply Elegant. The lady was very attentive to my need and budget. I'm happy for her services and affordable price.

Thanks to Lucy and the Simply Elegant team for an excellent service experience. Simply Elegant is one of a handful GTA retailers of the Newton line of furniture (high quality, solid wood furniture manufactured in Southern Ontario). Lucy helped us select a bedroom set to best meet our functional needs/style preferences and went above and beyond by working with the talented folks at Newton to special order/install "push-to-open" drawer slides for the platform bed. After shopping around, we found Simply Elegant to be very competitive in terms of their pricing--their excellent service made the purchase decision all the more easy.

I had never heard of you before my recent purchase. I found you online and decided to visit your store at the mall. I read a few good things online, so I was comfortable taking the trip. Now I know why people take the time to review your store. Its simple, and the furniture is elegant. Wow, advertising that speaks the truth, theres an idea. I wish more stores were more like yours. Love our new sofa. We are already getting so much use of it. Thank you for your help. Love your store. We will be back.

Sales guy was friendly and knowledgeable. Got him to come down about 50% off the price which is pretty average as mattresses have a huge mark-up. Would have been nice if he threw in a free mattress protector or pillow but he would not budge. Mattress was delivered on time with no issues and have been enjoying ever since!

I had already made a purchase at this store and went back because I was so pleased with the first experience. It all fell apart when the box spring/mattress was delivered. The delivery men (who are not at fault) had a receipt that said I was owing $500 but on my receipt, it said $400 and that's what I had on hand. When one of the delivery men called the store, I was asked to speak with David which is the son of the owners. He said there was a mistake and I owed $500 and I said "well my receipt says it is $400". He yelled at me and said "can't you do math"? I was so shocked! I further said that I was a repeat customer and asked if that's how they treat repeat customers. His reply? "I DON'T CARE!!!" He yelled that at me and threatened to take back the box spring/mattress. I said fine but I expect my deposit back before I let the purchase out the door. He said that he'd have to get the delivery men to get the money but that they would take the purchase with them. In the end, I relented which I now regret just out of principle and had the $100 tacked on to my credit card. I believe they should have honoured what was written on my receipt which was written by his mother (Lucy). In the end, that $100 lost them approx. $1500 to $2000 in business as I had mentioned to Lucy that I'd be back to purchase a sectional sofa. I will never set foot in that store again.

I was buying a boxspring/mattress for my brother. After another company failed to show up 3 times with my purchase, I cancelled and went to Simply Elegant. Not only were they professional, the prices were excellent! They called in advance to confirm and delivered exactly on time. The delivery men were very kind and respectful. I'll be going back for another boxspring/mattress for myself.

My husband and I were looking to purchase a Villageois Sideboard for our dining room. Simply Elegant beat the price GH Johnson offered us, so we gave them a chance. Are we ever glad we did! Our special-order item came in half the time we expected. The delivery team were courteous and friendly, and the sideboard is beautiful. While the item was being delivered Simply Elegant called them to make sure I was happy with everything. Talk about customer service! We will definately do business with Simply Elegant again... a top-notch company from the time we stepped in the door until the item was in our home.