Basement Technologies

Waterproofing
Hamilton ON L8M 2X9
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HomeStars
Waterproofing
Basement Technologies
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83%

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Reviews by rating (past 12 months)

Reviews for Basement Technologies

Average customer rating:
8.6 10 (22 reviews)

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catsmeow in East Hamilton
catsmeow in East Hamilton
5 reviews Hamilton, ON
5/10

Waterproofing basement wall

In having one wall of my basement waterproofed by Basement Technologies, I found the work to be adequate but dealing with any problems to be difficult. The owner was very easy to find when asking for a quote and signing a contract, but difficult to reach after that. Workers never showed up when they were expected, and no idea as to when they would arrive. They would show around 3 and leave within an hour, with nothing done. Machinery that would have expedited the job wasn't brought to the house, and debris and tools were left scattered on my property at the end of the day. At the end of the job, I still had issues with a sump pump that had pipes not sealed properly and the owner was very difficult to find and get anyone out to correct the issue. Several two by fours were left up over the area and no one ever retrieved them.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Address issues quickly with your customers. Make it easier for them to contact you. don;t overbook your jobs and make sure your workers show up within 2 hours of your stated start time. Remind them to take their tools at the end of the day, as homeowners are not responsible if they get stolen.
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anji from mississauga
anji from mississauga
3 reviews Toronto, ON

First Review

4/10

filled our cracks (foundation probs)

We called a few specialists in the biz and had 1 guy give me a quote which took 3 weeks to get! We booked for a month afterwards. 1 crack was filled and a 2nd emerged. It took alittle long and it seemed good. It took 2 weeks to return a msg which was not good. Gave a quote for 3x's the amount of the 1st crack and we even booked time off work to have them come buy and they didnt show. That ticked us off. Didnt even remember to call us to tell us either how about that?Work in the end was fine and we dropped the price because of their mistakes and delays but it turned out well after all the time we spent.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Basement Technologies

Basement Technologies® was founded by Ed Gravely in the fall of 1996. The focus of this company was to engage in ongoing research and discovery of foundation repair products, embrace and employ the best of the best and bring to customers’ foundations, the best products available on the face of ...
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