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Thank you for your review, Diane! I am glad that our system met the nutrient requirements for your cottage lot!
It was recently brought to our attention the concerns you are having with your septic system. As an Advanced Onsite Wastewater Treatment manufacturer for over 20 years and thousands of our treatment systems installed over those years, we take pride in the systems that we produce. We would like to work with you to make sure your Waterloo Biofilter treatment unit is functioning properly and meeting your expectations. I apologize if our field team has been unable to find the source of your odour problems.
I would ask if you would please call our office at 1 866-366-4329 so we can continue to work with you to try and resolve the odour issues you are having with your system.
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System works great, staff is helpful
Thanks for your review! Glad we were able to fit something on your lot. If you are interested, please feel free to leave us a Google review as well!
Had problems with the smell, company was quick to follow up and fix it.
Hello Vicky, I am glad we were able to work together to find a solution to your problem and thank you so much for the positive review! If you have any questions or concerns moving forward, please do not hesitate to contact us! Have a great day!
It was recently brought to our attention the concerns you are having with your septic system. As an Advanced Onsite Wastewater Treatment manufacturer for over 20 years and thousands of our treatment systems installed over those years, we take pride in the systems that we produce. We would like to work with you to make sure your Waterloo Biofilter treatment unit is functioning properly and meeting your expectations. The foam sponges in our system have a 20-year Manufacturer’s Warranty and would only need to be completely replaced under the rarest of circumstances.
I would ask if you would please call our office at 1 866-366-4329 so we can work with you to try and resolve the odour issues you are having with your system and we can provide more information about our warranty program.
Waterloo Biofilter Expensive to Maintain
It was recently brought to our attention the concerns you are having with your septic system. As an Advanced Onsite Wastewater Treatment manufacturer for over 20 years and thousands of our treatment systems installed over those years, we take pride in the systems that we produce. We would like to work with you to make sure your Waterloo Biofilter treatment unit is functioning properly and meeting your expectations.
You are correct that under the regulations of the Ontario Building Code any Onsite Wastewater Treatment System is required to have annual maintenance and your Waterloo Biofilter system would be required to follow those regulations.
Under normal conditions and with regular maintenance Onsite Wastewater Treatment Systems are very reliable and generally do not require emergency visits. The disposal of large amounts of grease and other solids that don’t decompose in the septic tank can cause clogging issues in the sewer main coming from the house and the effluent filter on the septic tank inlet.
I would ask if you would please call our office at 1 866-366-4329 so we can work with you to try and reduce/eliminate emergency visits. We would be happy to provide you with some maintenance and best practice information to help prevent repetitive alarm calls from happening in the future.
It was recently brought to our attention the concerns you are having with your septic system. As an Advanced Onsite Wastewater Treatment manufacturer for over 20 years and thousands of our treatment systems installed over those years, we take pride in the systems that we produce. We would like to work with you to make sure your Waterloo Biofilter treatment unit is functioning properly and meeting your expectations. I apologize if our field team has been unable to find the source of your odour problems.
I would ask if you would please call our office at 1 866-366-4329 so we can continue to work with you to try and resolve the odour issues you are having with your system.
Hi Leslie,
It was recently brought to our attention the concerns you are having with your septic system. As an Advanced Onsite Wastewater Treatment manufacturer for over 20 years and thousands of our treatment systems installed over those years, we take pride in the systems that we produce. We would like to work with you to make sure your Waterloo Biofilter treatment unit is functioning properly and meeting your expectations.
A healthy and properly functioning septic system should not give out unpleasant odours, so I would ask if you would please call our office at 1 866-366-4329 so we can work with you to try and resolve any issues you are having with your system.
