Waterloo Biofilter Systems Inc

Septic Tank Cleaning, Repair & Installation
Rockwood ON N0B 2K0
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HomeStars  >  Septic Tank Cleaning, Repair & Installation in Guelph  >  Waterloo Biofilter Systems Inc  >  Had problems with the smell, company was quick to follow up and fix it.
Vicky M in Ottawa
Vicky M in Ottawa
3 reviews Ottawa, ON
10/10

Had problems with the smell, company was quick to follow up and fix it.

We had this system installed in 2016. We have a half acre lot we could smell it from the other end of the lot every time the pump ran. Posted a negative review and the company followed up with us immediately. Came out to change/check filters and added some extra ones for good measure. Was also very proactive and followed up with us. We love the system now and were very pleased with the level of service.

Approximate cost of services:
$30,000.00
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Company Response

Hello Vicky, I am glad we were able to work together to find a solution to your problem and thank you so much for the positive review! If you have any questions or concerns moving forward, please do not hesitate to contact us! Have a great day!

Previous versions of this review:

Vicky M in Ottawa
Vicky M in Ottawa
3 reviews Ottawa, ON
0/10

As others have said, this is a fabulous system if you want your yard to smell like a sewer!

We had this system installed last year. The smell is terrible! We have a half acre lot and can smell it from the other end of the lot every time the pump runs. Avoid this company like the plague. We have been told that this is normal function, which is absurd. There is NO way something that smells this bad as part of normal operations should ever be sold as a residential product.

Approximate cost of services:
$30,000.00