Handy Appliances Ltd.

Appliance Repair
Vancouver BC V5W 2J5
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HomeStars
Appliance Repair
Handy Appliances Ltd.
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94%

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Reviews by rating (past 12 months)

Reviews for Handy Appliances Ltd.

Average customer rating:
9.6 10 (135 reviews)

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Private User
Private User
Private User reviews Vancouver, BC
10/10

Washer installation

Manjinder and his partner were on time, polite, and professional!

They had to remove a door before installing and of course put it back. The installation did not take long and they tested before leaving.

Approximate cost of services:
$10.00
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John S in Vancouver
John S in Vancouver
2 reviews Vancouver, BC
10/10

Service technician was really helpful

We booked a "check up" on an LG washer and dryer as they are approaching 5 years old. The service technician, Simran, arrived promptly and was extremely helpful and friendly. He went through care and cleaning of the washer with us carefully, cleaned out the dryer vent pipe, and shared some practical tips on load management and so on as he worked.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Vancouver, BC
10/10

Great service

We wanted to express our appreciation and acknowledge the high level of customer service received from Simran, the technician that fixed our washing machine. We were equally impressed with Simrans professionalism and customer service and would not hesitate to use his service again.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Candid Canada
Candid Canada
1 review Pitt Meadows, BC
10/10

Handy Dandy

In my dealings with the company, I would applaud then. Give them a hand(y), so to speak. Their initial response to my inquiry was done in a very expeditious fashion. In fact, every e-mail communication thereafter with the company was cordial, professional, and timely. Communications were clear and straightforward. I was also sent a follow-up e-mail asking how the delivery, installation, and removal went. Yes, the Kitchenaid (KDFE204KWH) appliance had to be ordered from the manufacturer, but it arrived considerably sooner than the maximum estimated time. The appointment for installation and removal was done speedily thereafter. There was somewhat of a delay in the actual arrival time to do the installation/removal, but that was neither pronounced nor problematic. The installer was polite and totally on task. The special promotion included no delivery and removal fees. It was much appreciated and tipped the scales for us over other companies. Handy Appliances prices are surely competitive with other companies, but every extra inducement counts. Plus, the promotion included an extra year warranty at no cost. This gives a distinct impression that the company trusts their products and stands behind them. It was notable that the company also requires the purchase of stainless steel tubing. Its quality over cheapness. . . . The appliance itself is super, especially for the price and compared to other alike dishwashers. The stainless steel interior, extra third cleaning tray, overall slick design, cleaning/drying options, and exceedingly quiet operation are all standout attributes. We tried it several times, and we certainly wouldnt want to wash our hands of this dishwasher. So far, so good.

Approximate cost of services:
$1,374.00
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Private User
Private User
Private User reviews Vancouver, BC
0/10

washing machine + installation

payed for a full install of a fresh machine, they left it half installed in a way where I now have to completely uninstall it in order to access the drain that i now have to tie the machine into. they had the gall to attempt to sucker my poor wife out of a further hundred and fifty dollars for them to do it. thankfully she is smarter than that. avoid if you can!

Approximate cost of services:
$1,500.00
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Company Response

Thank you for sharing your online revie. We kindly request that you consider updating it to reflect that your machine was left uninstalled by us, not partially installed. As communicated during the purchase, our installation is limited to the accessories provided with the machine. Delivery teams, across all retailers, are not equipped for modifications requiring a service technician and in your case requiring a drain extension, which does involve additional charges. This information is outlined on your invoice and our delivery inclusions/exclusions page.

Drawing a parallel, it's akin to purchasing an Apple phone with a standard 3-foot cord but needing a 6-foot cord due to the distance from your charger. Apple doesn't include the 6-foot cord; it must be bought separately at an additional cost regardless of if you choose to leave apply a online review or not.

Private User
Private User
Private User reviews Port Coquitlam, BC
7/10

Prepare for installation

Every installer knows the water hose has been shortened on many w/d products. This means your washer will need an extension.

ASK FOR AN EXTENSION hose to be part of your installation.

Your very lovely Handy team mentioned there might be a problem. And then Oh no, you have to pay for not only an extension but also an extension cord. Totally foreseeable issue.

Approximate cost of services:
$2,800.00
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michael redding from Vancouver
michael redding from Vancouver
3 reviews Vancouver, BC
10/10

Kitchen Renovation

We recently completed a kitchen renovation and Handi Appliances were extremely helpful in advising us on the purchase of new appliances. We first purchased a Bosch Recessed Handle Dishwasher prior to the "reno" as our old dishwasher was beyond repair. Tina N. then helped us choose a Cafe Gas Range, a Cafe Over the Range Microwave, and a Cafe Refrigerator for installation once the reno was complete. She advised us on securing a good sale price, and was particularly supportive throughout the period of dismantling and taking away the old appliances and reinstalling the new ones when we experienced unavoidable delays. We were without a kitchen for over 2 months during that time and were anxious to have the renovation completed. We are particularly grateful for the fact that the work was completed during the Covid-19 pandemic. Martin, the installer, also deserves special credit. We have been delighted with all our new appliances.

We have been customers of Handi Appliances for at least 30 years, and have received excellent service on every occasion over all that time. We highly recommend this company.

Approximate cost of services:
$8,500.00
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Anne Marie in Vancouver
Anne Marie in Vancouver
1 review Vancouver, BC
10/10

Highly recommended.

We have used Handy Appliances twice recently. They show up when they say they will, and have always repaired our appliances so that we don't have to buy new ones. The technicians are always capable and courteous, and the price is very fair. I highly recommend this company.

Approximate cost of services:
$200.00
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homework in Vancouver
homework in Vancouver
1 review Vancouver, BC
10/10

Service

Pardeep came to install our new dishwasher and take the old one away. He was efficient, knowledgeable, and took pride in his work. He went above and beyond when he also offered to repair an old mouse hole in the wall that was hidden behind the old unit. Pardeep was great. Two thumbs up for Handy's service.

Approximate cost of services:
$1,350.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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