In one, efficient, professional service call, Farshid from Home Appliance Repair, explained why my high-end Dacor double wall oven has never worked properly. It's not the oven, it's that my older condo doesn't have 240 Vac circuit. Unfortunately, the sales rep, who knew I was moving from a house to a condo, didn't tell me to check. For five years, and several service calls from another company, I never learned the real problem. I kept paying for calls that amounted to nothing. Bravo HAR, and thank you for hiring professionals who know their job, and the products they service. I'll always need to compensate for the oven, but at least I won't be frustrated, thinking that the unit is faulty. Farshid was also suppose to clean my dryer vent and refrigerator compressor, but looked at both of them and said they were spotless and didn't need to be cleaned. Professional and honest. What more can you ask for. Thank you.