Weed A Way Ltd.

Weed Control
Mississauga ON L5N 6P9
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Weed Control
Weed A Way Ltd.
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74%

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Reviews for Weed A Way Ltd.

Average customer rating:
8.5 10 (283 reviews)

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HomeOwner in Missisuaga
HomeOwner in Missisuaga
1 review Niagara Falls, ON
0/10

AVOID!... Have used many services but this is the ONLY BAD one.

We had weed issue in our lawn, so we called them for treatment. They said "We guarantee that the weed will be gone", but now the season is about to end the weed is actually ZERO improvement. I will say it has actually gone worse, because earlier I used to work on it myself, so they used to stay in control. But this time, they said they did treatment, but its hard to believe/ untruthfull.

I will never ever work with this company ever again.

I tried complaining, but the management (Family Business), is rude and not ready to listen. I wish I had read the reviews online before hand before giving this company my contract.

Approximate cost of services:
$250.00
2 of 3 people found this review helpful.
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Company Response

The results of weed control services may take more than one season to fully develop; we have only started to work on your lawn this year. I do apologize on behalf of the company however we have two Weed-A-Way Managers and we can assure you we do not respond in that manner. Weed-A-Way's family business has been servicing your neighbors for over 40 years. Customer service is our number one goal :)

Sincerely MANAGEMENT!

Legal Nut in Brampton
Legal Nut in Brampton
1 review BRAMPTON, ON
0/10

Lawn Care

I only wish I had read the reviews on this site prior to my call with Mr. X - the most unprofessional, confrontational, and rude staff member I have ever spoken to in my life. The reviews on this site are all consistent with their customer no service level. With my experience it goes a little further. To my surprise, this morning, I received an invoice requesting payment for lawn treatment. Apparently, back in November 2010, I had verbally agreed to continue service. Now, how someone can remember what they verbally agreed to nearly 6 months ago, I have no idea, but I am sure this is part of their unfair sales practices. Mr. X refused to listed to anything I had to say and threatened to sue me, yes sue me, not send me to collections, but right away take me to court!

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Company Response

I wanted to contact you personally and let you know I was disappointed to hear that we lost your business. We at Weed-A-Way take tremendous pride in providing the best service to our customers and apologize that we did not meet your expectations. Although we try to cover all the bases, we aren’t perfect. We obviously let you down, and apologize for any inconvenience we may have caused you. No one in the industry can match our dedication to providing you with a beautiful lawn and great service!

Thank you for the phone call and for the constructive criticism. We will use it to better our services for future clients. We want each person we do business with to walk away feeling satisfied, and that apparently didn’t happen in your case. We hope that you will come back to Weed-A-Way with a promise for 100% satisfaction. We at Weed-A-Way have made major improvements such as:

- We have improved our fertilizer formulas based on current local turf needs which will increase the health and color.
- We introduced exclusive new Fiesta Weed Control which provides even more effective weed control.
- On-going training for our Service Technician’s to keep them informed of current agronomic conditions and procedures to continually improve your lawns health and beauty
- -Customer Service Quality Assurance! To assure we are making progress in every department!
- New affordable prices for 2012

You can also contact me at your convenience if you wish to discuss this further. I do hope you accept our apology. At this time we would like to thank you for your support and look forward to working with you in the near future.

John from Brampton
John from Brampton
1 review McDonald, KS
10/10

My lawncare team

Besides price, there are several factors why I chose Weed-Away before any other lawn service company. Here are some of the factors what made me want to choose Weed-A-Way
• Reputation: Chances are that you have a friend or two who uses a lawn service company and this is a great place to start. My friends and neighbor were extremely happy with the service they use and the results that are produced. My neighbor is who referred me to this company after I realized my lawn did need help when it was beside a lawn who has been getting serviced for the last 30 years or more.
• Packages offered: This lawn care companies seem to be very inexpensive and guaranteed results.
• Professionalism: The owner of the company comes of knowledge and very professional I figure chances are that the workers of the lawn care company are the same way and you can bet there work will pay off in the end. Customer service is excellent, you always get through are never on hold for very long, and if you are they will take a message and always return your call, I find this company treats their customers as if it was their own lawn, which is what you want,
• Price: While not the first thing that should be considered, it does need to be addressed. . However I have yet to have a problem in that category.
The bottom line I have found a very special team and I don’t just trust i anyone. I took my time, do my homework, and got a good feel for the company . I found the best possible lawn service company for my personal green patch of Heaven.

Thanks Weed-A-Way

Approximate cost of services:
$398.00
1 of 1 people found this review helpful.
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Company Response

Well this review speaks for itself, thanks John from brampton we appreciate your time in writting your experience with Weed-A-Way!

P in Brampton
P in Brampton
1 review Brampton, ON
10/10

Weed Control

Last year I received the weed a way flyer int he mail, so I called to see what there services are. I called a few other places and weed a way called me back the next day to follow up with me. I was surprised that they care enough about their potential customers to call me back! So because of the enthusiasm of their service on the phone I decided to sign up with them. This is my second year and they have already been out to do my spring fertilizer, it has been 2 weeks and I've already noticed a difference in my lawn! After getting such amazing service i figured I would pass the news on that the products used by weed a way now are very effective, and I have not personally had any issues with the gentleman Kevin, I spoke to him in regards to crab grass and he was full of answers and it was a relief to speak to someone with so much knowledge!!!!

Approximate cost of services:
$230.00
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Company Response

Thank you, for writting a review on behalf of Weed-A-Way. It is every employee's obligation at Weed-A-Way to be well versed in lawn conditions and in the products and services that we provide to our clients. We set hight standards for the products that we used and the services that we provide. As a professional, it is vitally important to be skilled either on the phone or in person, at assessing the various lawn conditions , making educated decisions and informing the client of problems and solutions. The customer expectation is to hacve a proffessional knowledgeable Lawn Care Technician service their property, and customer service department that would provide accurate information over the phone. Weed-A Way stands behind its policy of " Unlimited Service Visits!

Lynne in Oakville
Lynne in Oakville
1 review Oakville, ON
10/10

Lawn Care

I have problems with skunks digging up my lawn looking for those little white grubs. Weed-A-Way sent a very friendly Tech out to my house to assess my situation. He advised me to get Critter Ritter from Home Depot to deter animals from my property which helped wonderfully! As well they came back and used the Nematodes to get rid of the grubs and put fertilizer and weed control on my lawn and interlocking brick and it is the best product I have ever had for lawn care! My lawn is the greenest it has ever been and the fullest! I have no weeds, and they also guarantee their services which made me feel much better about my purchase! I will forever be a customer of Weed-A-Way, and have referred 4 friends who also love their services! THANKS FOR ALL YOUR GREAT WORK!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thanks Lynn for taking the time to write a review. We appreciate the feedback and we are glad to hear your expectations were met by Weed-A-Way! We look forward to doing business again with you!

Stephanie Petit in Burlington
Stephanie Petit in Burlington
1 review BURLINGTON, ON
0/10

Lawn and sprinkler services

Have been a customer for several years and have always found the owner kevin mahoney to be intimidating and more anxious to sell more of his products rather than try to work with the complaint. ie have poor lawn and every product he tries to sell does not improve the lawn ; things reached a head and he came out and told me I need his bags of soil as a solution. Tried also to sell me soil for beds (4 of them) I told him enough goodbye. Had 2 other lawn contractors to see garden and both said to deep water grass up to 1/2 inch per week and keep grass longer to encourage stronger roots. In all our years with his company never has this been suggested only buying more products. I too have been threatened with collections and a fine .

Approximate cost of services:
$25,000.00
2 of 2 people found this review helpful.
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Company Response

This client's home is located in south Burlington and her property is heavily treed with sandy soil. When she complained I responded promptly and tried to satisfy her needs. Her lawn desperately needed new soil as she has not done this for at least 6 to 7 years, she needed minimum 3 yards of soil. I offered to give her two and charge her for one, I even told her that I would send my men back to manually cultivate her crabgrass as our hands have been tied due to pesticide bans. When I go on a service call to a client's home to see what the problem is and recommend treatment to resolve their issues, sometimes I have to charge and sometimes I do not depending on the issues. As far as her two other contractors' comments about deep watering the lawn to revive it, if you deep water a lawn that is 90% sand based soil this will not help, the sand will not hold any water at all. We are sorry you were unhappy with our services.

Jaspreet in Brampton
Jaspreet in Brampton
5 reviews ,
0/10

Claiming a Service that we never signed up for

Weed-away were to give an estimate for my lawn regarding a lawn service program. After waiting for someone to show up, I called their 1800 number to cancel any visit because of poor response from their side. The person on the phone also confirmed that it has been canceled.

On April 12/2010, I noticed a lawn care van pull up in front of my house. I told him before he could start any work, that I did not sign up for any contract and their technician went away without performing any activity. I also called weed-a-away at the same time the technician was present and informed the person that picked up the phone and apprised her of the latest development. I confirmed with the person on the phone that the technician has been sent away before doing any work. The matter was closed there and then.

In the week of June 14th, 2010, I have now received an invoice indicating that a service was performed on my property. I called up the company again and told them that this service was never performed. Their company seems to be engaged in sending bogus invoices and harassing the house owner to pay for services which were never contracted and/or provided.

I have reported this matter to BBB and Ministry of Consumer Services.

Approximate cost of services:
$74.00
4 of 4 people found this review helpful.
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Company Response

This situation was a misunderstanding. We had already completed the application for Mr Jaspreet, he had cancelled after the fact. We just wanted to be paid for services rendered and we only threatened collections as a last resort. We have been in business for 39 years and we do not invoice unless a job has been completed.

C in Mississauga
C in Mississauga
1 review Mississauga, ON
0/10

Weed control

The company called to extend their contract. We declined as their applications were not doing anything and I had begun hand weeding my entire lawn. The company came for another lawn treatment. After we called to ask why the contract is not cancelled, they insisted it never was & that we owed them money. They were confrontational from the outset despite my best efforts to resolve the issue. I even offered to settle the payment halfway and chalk it up to a miscommunication. They responded with a threat to send the account to collections and hung up on me.

Completely unprofessional. Useless service. Belligerent staff.

Approximate cost of services:
$1,000.00
3 of 3 people found this review helpful.
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Company Response

It is our practice if clients do not pay for services rendered then after 6 attempts to collect we send them a warning letter. If payment is still not received then they will be sent to collections, we believe that this is a fair way of dealing with accounts receivable. I am sorry that you are unhappy with your service, but we expect payment when a service is rendered, even if the contract is later cancelled.

Thomas in Oakville in Oakville
Thomas in Oakville in Oakville
1 review Oakville, ON
0/10

Lawn care

The reviews on this site are consistent with our experience.

My mother phoned Weed-A-Way to cancel in the Fall of 2008 and they were very rude to her. They came back in Spring 2009 and performed work against my mother's wishes. We have refused to pay the invoice and now they are sending it to collection.

I am contacting Consumer Services at the Ontario government to take this to the next level, and encourage any others with similar experiences to do this as well.

I DO NOT RECOMMEND THAT ANYBODY USE WEED-A-WAY FOR ANY TYPE OF SERVICE WHATSOEVER.

Approximate cost of services:
$250.00
3 of 3 people found this review helpful.
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Company Response

When we perform a service we expect to be paid. If someone cancels a service, we give them a cancellation tracking number and give them our operator's name, everything is time stamped in our computers. We record all phone calls also. I'm sorry you are unhappy Thomas, but the information provided in this review is very inaccurate.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Weed A Way Ltd.

Lawn Care Specialists who guarantee a healthy & green lawn
Weed-A-Way is one of Canada's largest independent, family-owned and operated green lawn care companies. For over 4 decades our professional lawn care and weed control services have served customers in Mississauga, Brampton, Oakville, Burlington, Milton, Georgetown, and Caledon.

Keeping a lawn vibrant, lush green, free of weeds, safe from insects and pests, is a shared responsibility between our professional staff and the home owner whose lawn we care for. A responsibility that we take very seriously and are deeply committed to.

Download our Lawn Care Tips to stay on top of lawn maintenance.

Now there’s a way to stop thinking "The grass is greener on the other side"! Weed-A-Way’s premium lawn care products and services will make your dream lawn a stunning reality. Here’s how:

*As industry leaders and certified IPM (Integrated Pest Management) specialists, our lawn care programs utilize the most advanced turf management practices and products.

*Our lawn amendment treatments as well as lawn care programs promote a vibrant landscape.

*Depending upon weather conditions, we use a combination of Liquid and Granular fertilizers. Of course, if you prefer Granular, just let us know.

*We guarantee results with our fertilizer and weed control programs. If after an application stubborn weed persists we'll come back and re-spray at no charge.

Our services consist of the following programs and additional services:

*Basic (Fertilizer & Weed Control) Lawn Care Program

*Intermediate Organic Lawn Care Program

*Advanced Lawn Care Program

*Weed Control: FIESTA: A highly-recommended timely weed control which is composed of iron and is odourless, Fiesta kills the weeds but does not harm the lawn. It is applied by our highly qualified technicians throughout your season long program. Weeds compete with grass and plants for nutrients, water and sunlight. Broadleaf weeds are usually the greatest threat. If not dealt with quickly, they can destroy all your hard work. Effective weed control solutions from Weed-A-Way lawn services will ensure a healthy and vibrant lawn. We have extensive experience in dealing with various types of weeds like dandelion, broadleaf plantain, etc., and know how to deal with each one.

*Core Aeration: The secret to a lush, green lawn is core aeration. Soil compacts over time and especially with traffic. Core aeration allows nutrients, water and oxygen to reach grass roots more easily. However, lawn aeration is more than just punching holes in the ground. You must have the proper equipment and be willing to set aside a couple of hours for aeration. It’s also important to know when your garden needs core aeration. Weed-A-Way’s lawn services take the trial and error out of grass treatments. We make sure that the grass is always green on your side of the fence.

*Grub Treatment: Typically, grubs attack grass roots. A damaged root system results in a poor quality lawn with dirty, yellowish brown patches. Timely grub treatment from Weed-A-Way will avoid the huge expense of replacing your lawn as well as eliminate the threat of skunks and raccoons that feed on them. By using natural grub treatments like nematodes (naturally occurring microscopic worms) to destroy them and alfalfa treatments to stimulate roots, increase growth and drought resistance, our efficient lawn services will ensure a strong and healthy turf.

*Crab Grass Control: Crabgrass forms thick clumps of light green leaves that are highly competitive with turf grasses. It turns brownish red in mid to late summer. Timely treatments are the most effective way to deal with crabgrass. Since this lawn problem germinates from seeds in spring it’s extremely important to apply the crabgrass control treatment before germination takes place.

*Lime Treatment: In order to have healthy soil that supports grass growth, it is important to maintain the appropriate pH (acidity) balance. Using lime treatment is often the best solution. Although some lawn experts recommend lime treatment before starting a lawn, applications on mature turf also have several benefits. However, in order for your lime treatment to be effective, you must have knowledge of your soil’s pH levels. Our experienced lawn services will analyze a soil sample before applying lime treatment to your grass. We make sure we get it done right.

*Surface Insect Control: Chinch bugs, sod webworms, cutworms and other surface insects usually strike in the summer. They are so small and usually buried in the lawn thatch; that’s why it so hard to spot them. Very often insect ridden grass looks dry and you might think it simply needs watering. Since your lawn is already stressed with the heat, drought-like conditions, weeds and traffic, the damage is greater. Weed-A-Way surface insect treatment means identifying your problems quickly and correctly, and then taking the appropriate control measures to eliminate the pests.

*Overseeding and Core Aeration: Core aeration makes your overseeding efforts worthwhile. By unplugging the soil in a methodical way, you can remove thatch and reduce soil compaction as well as increase success of weed, surface insect and lime treatments. But a significant benefit of core aeration with regard to overseeding is that it allows the nutrients to reach the seeds and roots faster. Our expert lawn services can handle your overseeding and core aeration requirements to ensure proper effectiveness.

CATEGORIES
Lawn Maintenance and Weed Control
WEBSITE
https://weedaway.com/
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa/Masercard, Online Banking
MEMBERSHIPS
BBB Acreditation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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