Torwin Windows & Doors Ltd

I am very impressed with Torwin, , from the sales to the final installation - everything went very smooth. The installation happened sooner than promised, the finishing is very professional. There wasn't a single moment of frustration or anything going wrong. I highly recommend this company.

This is the third time I have used Torwin for my home windows. From the consultation to the final install and review I cannot stress how impressed I am with their professionalism and workmanship. I would recommend Torwin to any of my friends or family. They are a pleasure to deal with and do not disappoint.

We were really happy with the service & product that Torwin provided. They were always on time and very professional. They were true to their estimated project time and very clean. Great workmanship & quality! They worked with us to save our shutters which saved us a lot of money. We've received many compliments on the work that they did. We highly recommend Torwin Windows & Doors.

This is my 2nd review of Torwin, but this is the 5th, and likely final, job they have done at our house. I say final job simply because Torwin has replaced all of the windows and doors in our house over the last 5 years, and I expect these items to remain in good shape for however long we continue to own this house.

As in all of our previous dealings with Torwin, everything was very easy and pleasant: from the initial visit by Jody again to take measurements and provide a quote, to the installation by Albino and his team.

Albino and his team of installers were on time, worked quickly and cleanly, and did an excellent job with the window installation and the accompanying aluminum work.

Once again, I would not hesitate to recommend Torwin if you need any windows or doors replaced. I thank them for taking such good care of us and our house for the last 5 years and over these last 5 jobs.

Great experience with Torwin, everyone was pleasant to deal with and very patient while we worked out all the details of our new fiberglass and wrought iron front door as well as two new patio doors. Quote was competitive and fair, and the workmanship was carried out with meticulous care. Crew was fabulous, very clean and took extra care not to damage any surrounding property. Had a couple delays in starting the work but that's not unusual for any home improvement job. Any other issues were very minor and handled right away, no hassle. Very satisfied and looking forward to giving them a call when it's time to replace our windows. Have recommended them twice so far to friends and family who are also very pleased. Thank you to everyone at Torwin!

Albino and his crew replaced 9 windows in our home. Our new vinyl windows and exterior aluminum trim look great! His fine carpentry skills and attention to detail are apparent in the new interior trim casings. The new windows are much more energy efficient and I am enjoying the increased interior light level.
What an improvement! He and his crew worked hard and we will appreciate their job well done for years to come.
Torwin had replaced 13 windows in our home almost a decade ago. They still sell quality products and have excellent customer service.

Replace 6 windows in East York semi. Quotation process was straightforward and the final quote competitive. When Albini came to measure the windows my confidence was increased as he pried off pieces of trim to determine what he was working with. Installation was very professional, damp wood in the walls was replaced and the finished product looks excellent.
The service after installation has been extraordinary. It became apparent that there was some leakage in two of the windows. Not surprising as this is an old house and the shingles were in poor condition. Albini fixed the problem within 24 hours of my call, going so far as to identify problems with my flat roof which were nothing to do with his scope of work.
Quality work performed above my expectations, many thanks.

My Dads experience with Torwin Windows was very good. He lives in Milton and they did a stunning job for him. The didn't try to 'upsell' him into things off budget for him. He was very happy with what they did and the look of his new windows. He will be having them back next year to do the bottom windows.

I purchased two doors: front entry and balcony door. Tony (Sales) was good to work with -- quick to respond to emails and phone calls. My only regret with my door selection was that I chose a mini blinds door. In theory, great idea because I did not have to worry about window coverings for the window on the door. Unfortunately the mini blinds did little to block light. I don't believe these doors should be recommended for bedrooms.

Installation process was not as good. Communication wasn't great, staff were over confident, pushy. Torwin bragged about great installation service and customer satisfaction but my house was left quite messy and phone calls took a while to return.

When small mistakes were made, apologies were non-existent, excuses were plentiful. Pride on reputation was repeated over and over. My issues weren't big, but I still didn't enjoy the conversations -- that is, when a phone call was returned.

In the end, the company isn't bad. Cocky. But if you're okay with that kind of thing, then go for it. I would have preferred a more genuine and down to earth relationship.

My experience with Torwin Windows was extremely pleasant and professional. The custom windows I had ordered came in on time and were installed with very little disruption to my home and schedule. I am thrilled with my new windows, from the high end quality of the product to the custom design of the windows. I had spent some time with the office staff consulting style and type of glass to use. I was not disappointed! The result is beautiful.
I highly recommend anyone looking for new door/window products to contact Torwin Windows and Doors, their office staff and installers were a pleasure to deal with.