Joe The Appliance Guy

Joe was very thorough in his investigation and very clear in his communication. His advice was honest and clear. Rather than recommending a repair which may or may not solved the problem he advised us that it might be time to replace the fridge. Thanks for coming, Joe!

I have a 70 year old Kelvinator fridge that several others declined to service. As the fridge was purchased new by my father, it has sentimental value and I wanted to get it repaired. I contacted Joe and he immediately responded. He passed along my request to an associate, Colin and kept following up with me in parallel. Colin was excellent - he highlighted some of the potential issues with vintage fridges before coming out which was very helpful. He arrived exactly when expected and was very friendly and totally professional throughout. The fridge is now running ice-cold again. I am very happy with the service as well as the professionalism and communication. Highly recommended.

My fridge freezer was developing snow and ice build up and was not cooling properly. I called Joe. He asked me several questions over the phone to try and diagnose the problem. Joe came to repair the freezer and it was exactly what he had diagnosed over the phone. Joe is fast, efficient and his prices are great. I couldn't ask for better quality service. Joe has serviced our appliances in the past and we have always been very happy with his work. He is a true professional. I would highly recommend him.

I contacted Joe last Thursday night re my dishwasher leaking. He responded immediately online and called me the next morning. He was extremely helpful in that he walked me through turning the water valve leading to the dishwasher off and was able to diagnose the issue immediately after asking me a few questions. We arranged for him to come out on the Monday morning. He was very conscientious, very thorough, took his time and fixed the leak.
I was so impressed that I asked him to take a look at my dryer which had been making a knocking noise for the past while. He knew exactly what was wrong with it. We arranged for him to come back 2 days later. Again he was very thorough, took the entire machine apart, vacuumed the interior and replaced the roller that was causing the noise.
I highly recommend Joe. He proved to be very knowledgeable, very personable and extremely conscientious. An excellent technician!

Clothes washer broke down, called Joe,joe was on vacation at the time,but had sent one of his colleague to come and take of us.experiance was excellent,.have been using Joe for many years, still the best.Thanks Joe and thanks Allen great job.

The inside glass of our oven broke. I called Joe just after 10am on a Thursday, told him the problem, gave him the model numbers. Within just two hours, Joe was at our home (properly wearing a mask and gloves which we appreciated due to COVID-19) with the new glass in hand. He quickly set to work and had our stove good as new within about 30 minutes. He also replaced our burned-out interior oven light bulb at no additional cost.
We have used Joe on occasion over the years to repair our refrigerator and an unrelated issue with our stove (malfunctioning heating element), so we knew the type of service we could expect from him and he did not disappoint.
While we hope our appliances behave and that we won't require Joe's services in the future, we won't hesitate to call on him if required.

Bought a used fridge as a 2nd fridge. It's original value was over $2,500. I got it used - for a really good price. I understood that it may experience temperamental, intermittent temperature fluctuations when I bought it. After only a short period of use - it stopped cooling. I reached out to my social network and was referred to Joe from Joe - The Appliance Guy - in business for over 40 years! Joe arrived when he said he would, did his inspection - and it appeared at first that it might be wiser to just trash the fridge rather than repair it. With a very persistent attitude to help the customer get the best value - Joe continued his detailed inspection and analysis and was able to eventually make a repair that ended up costing very little - that brought the fridge back to life! I am so happy that I was referred to Joe. He saved us lots of money and frustration! He even called the next day to see how the fridge is doing! You don't find guys like this very much anymore. THANKS JOE!! We will recommend you highly for appliance repair! You know what you are doing - that's for sure!

The relay on our fridge burnt out, and we were concerned about having a repairman in our house during the COVID-19 pandemic. The company took the necessary precautions to protect their employees and our family. Danny was our service repairman and was on-time, courteous, professional and efficient. Post service, Danny followed up with us to make sure the fridge was working. I was very impressed with the level of service from the company.

My washing machine decided it didn’t want to work and during the COVID lockdown I didn’t know what I was going to do about getting it looked at. I called Joe, and Collin came to see it the next day and he fixed it! He wore a face mask and gloves, and was efficient and professional. It was quite a relief to have the machine running again, and for a reasonable fee.

I can’t thank Joe enough for referring colleague Colin and for their great service provided on such short notice. Our refridgerator wasn’t working properly and with their vast experience and ability to trouble shoot over the phone, they solved the problem in a quick, pleasant and professional manner. Also, we have a senior at home and they took great care to maintain a safe environment during these tough times. Very fair priced for the amount of work done. Joe is always there to help and provide the right person for the job. Can’t say enough great things and would recommend Joe for any repair needed to be done. THANK YOU!!