We hired Joe about 2 years ago for a dishwasher door repair and he was great so we hired him again this week when our dishwasher broke down. He came over the next day and told us the circuit board was broken. Most repair people would have told us to get a new board to the tune of about $250 and then pay to have it installed. Joe was ingenious. He was able to transfer and install one of the buttons we didn’t use to the broken start button and voila, all fixed! While he was here we asked about a broken part in our fridge. Joe ordered the part needed and picked it up the next day. It was after that when I called him and told him we also had a broken veggie bin in the fridge. Joe went back to the supplier in bad driving weather and got that part as well. He returned to our house the next day and replaced the broken part and easily installed the bin. He also took it upon himself to remove the vent piece on the bottom of the fridge that was full of dust and replace it after the bottom of the fridge was vacuumed clean. No charge. He also did not charge for a second service call. Considering all the driving he did getting parts twice for our fridge, coming to our house twice and his time spent repairing both the fridge and our dishwasher, his price was more than fair.
We were very happy with Joe 2 years ago and were just as happy this time around. He is so personable, honest and incredibly knowledgeable. He easily could have told us to replace the whole top circuit board on our dishwasher but he fixed it himself instead. He even gave us suggestions on how to rid our washing machine of that “musty” smell they all get after awhile and how to clean our dishwasher. He’s been in the business for 37 years, knows his stuff and is more than willing to share his knowledge and save his customers money. My husband and I are so happy we hired Joe again. Quick service, fair charges, totally reputable and nice as can be. What more could anyone ask for? He’s our guy! Thank you again Joe for completing 2 jobs at our home in less than a week! You’re the best and we would highly recommend you to anyone!