brad.fonseca@gmail.com

Alex, our salesperson, was incredibly helpful and responsive. He walked us through all the options the company has and informed us of what advantages they gave us. He helped us to make a informed decision about our windows and doors purchase. Scheduling of our installation was painless and quick, consider that we are in the middle of a pandemic. Omar and Vito, our installers showed up when they said they would and on time. They were very professional, and worked quickly and carefully. They also did an excellent job of cleaning up afterwards, which gets bonus marks from me. The door and windows are top-notch and exactly what we wanted.

Joe was very thorough in his investigation and very clear in his communication. His advice was honest and clear. Rather than recommending a repair which may or may not solved the problem he advised us that it might be time to replace the fridge. Thanks for coming, Joe!

I was put in touch with a plumber, Angelo, quickly. We arranged a time for him to come look at our issue. He gave me a three-hour window and he arrived within it, calling before arriving. He assessed the issue and resolved it quickly.

I have a room in my house above the garage. My house was built in 1972 and there wasn't any insulation in the walls and very little in the floor. When we decided to renovate this room from an office to a new baby room we absolutely had to improve the insulation as this room was a good 5 degrees Celsius cooler or warmer than the rest of the upstairs depending on the season. I called in Insta-Insulation based on recommendations from friends and coworkers and on the fact that they work with Mike Holmes. I wasn't disappointed. The job required two applications of insulation foam: one to the floor and another to the exterior walls once the subfloor and framing was done. Jason & Jeremy handled the floor insulation and Jamie & Ben handled the walls. Both crews were clean, professional and fast. The fact that they could accommodate my work schedule by coming in first thing in the morning and completing each stage of the job quickly meant minimal disruption for me. Both crews were courteous and explained what they were going to do as well as answering all safety questions I had. This gave me peace of mind as I have a 18-month old child and a pregnant wife. Their safety and comfort are my primary concern. Finally, both crews left the house as clean as they found it in spite of the potential mess the spraying of insulation foam could create. I should also mention that the office staff were very polite and helpful. They ensured that I was able to have the first time slot of the morning so that I wasn't stuck at home waiting. All in all, I would not hesitate to recommend Insta-Insulation and their staff. They do a professional job from start to finish.