Shipton's Heating & Cooling Ltd

Installers did a great job with the install. They were fast, efficient, courteous, and very eager to get the job done right and take into consideration my specific needs. Will do business with them again.

Shipton's provide excellent service. Mark has been here a couple of times for annual check ups. Customer service is number 1 as well. Communication skills are unsurpassed. I recommend them to anyone I know for the best products and service.

Jim Berney, a Service Technician with Shipton's Heating and Cooling Ltd. did an excellent job servicing my air conditioner. Very knowledgable person. Keep up the great work Jim. Thanks Shipton's!

My air conditioning was not working; somehow it did not wanted to start. John came and quicklly started working on the machine; patiently explained me the nature of the problem and along the way showed me how the machine operates. The job was done quickly. He also gave me the different payment options. I'm glad I select Shipton's to take care of my air conditioning problem!

Jared C. serviced our a/c unit. He was very professional and friendly and very efficient. He did more work than we expected. His is a good ambassador for you Company.

The service technician checked all of the issues related to the problem and was very knowledgeable. He knew about the various service plans which I inquired about. We have to rule out one more issue so there will be a follow-up visit by another technician. He was also very courteous. He called in advance to let me know when he would be arriving so I could plan around the visit. I appreciated this. I would recommend this company and this technician. They can discuss the options of replacing parts rather than disposing of an expensive appliance and you don't feel pressured to buy rather than repair, which I appreciate.

Nice to see a company Representative show up at the time that was promised. Jared was not only punctual but smiling and polite. My wife and I found him very professional and courteous,and he explained to me exactly what he was checking for. After running checks to see if our air conditioner was ready for summer,he left us with a big smile on our faces,by informing us that our unit was in very good condition and ready for the summer heat. "Shipton's" hire more like this young man, he is good for your business. Vic and Martha McConville

Have just read Stephanie's posting. My experience was a few years ago but I too experienced the exact same problem with the hot water tank.
Shiptons, you need to improve on the promise you make at time of purchase to scrap the tank @ Reliance depot.
In fact would advise new customers to have it written on contract and not pay the remaining balance until the ticket number from Reliance depot obtained.

Mark R arrived for scheduled appointment to do annual maintenance on the AC. All was found to be in great working order. Mark, as usual, is a professional and very personable. He is an asset to Shipton's Heating and Cooling.

I purchased furnace, AC and a water tank. It was written on my contract that Shipton's would return my current (2014) water tank to Reliance. They instead claim to have "scrapped it" because they couldn't reach us to get a Reliance return number? In the end, after receiving some collections calls from Reliance, Scott Shipton stepped up and paid the $1,250 to Reliance to cover the cost of the lost tank. Aside from the confusion with the tank, the service was good and we're happy with our new furnace and AC.