I lost my furnace during a massive flood in July. Roely came and assessed the situation and made a recommendation for a small high efficiency furnace that we could put on concrete blocks to get it off the floor to protect it from any future flooding. He and his son-in-law Sebastian did a great installation, and also replaced all of the basement ductwork, adding two new ducts to the upper floor of the house. My house has never been so warm. Better than that, I have even lowered my heat by a full 5 degrees, so the changes I made will pay for themselves within a year or two. Roely is an honest, family man who is highly skillful at his craft (I don't believe the other two negative reviews of him that I saw on this site). He charges fair prices, shows up when he says he will and does a professional job. I trust him completely and wouldn't hesitate to use him again, though I doubt I will need to.