Rare ro find this kind of cuatomer service
- Approximate cost of services:
- $2,799.00
- Company Response
Thank you so much! Adreanna is amazing and always takes extra care of what our customers are looking for. We hope you love your new patio set.
Rare ro find this kind of cuatomer service
Thank you so much! Adreanna is amazing and always takes extra care of what our customers are looking for. We hope you love your new patio set.
thank you so much Sherry! Such great feedback and I know Michael will really appreciate it.
Thank you so much for this compliment to Adreanna. She is wonderful to deal with and works out of our Burlington Pioneer Pools location. So happy you are enjoying your set!
Thank you so very much for letting us know. It sounds like you have all of our products - which is amazing to hear. And I am ever happier to hear that you have received paralleled service in all areas. We thank you very much for your business and look forward to seeing you in Burlington again soon.
Thank you for the feedback - All of our liners on the wall are segmented by category and often have a sticker on the back corner for identification.
Hi Maggie, thank you for voicing your concerns. I'm not 100% sure I fully understand either what happened with the heater but if you would be willing to send me your contact info, I would like to dig a little deeper into what happened here. My contact is cwalychuck@pioneerpools.com. With regards to the solar cover and slabs which I assume were for under the equipment? The equipment base should have been communicated initially. And for the solar blanket - this is the case with all pools. The winter cover and solar blanket are traditionally picked up at the time of orientation or final payment and depending on the size of the pool, many solar blankets do require to be cut to size as they come standard. But all in all, it sounds like more should have been clarified at the time of purchase. I would be happy to review with you if you have an opportunity to discuss. Thank you in advance,
Thank you Dino!! Beata is awesome! I am so happy she was able to assist as you had expected. I will make sure to let her know. Thank you again.
That is amazing to hear! Adreanna always has great suggestions and i am thrilled to know we could assist. We hope you enjoy your backyard this summer now the weather is finally hear!!
Thank you. Adreanna is extremely hard working and we are so happy you could work with her. Enjoy your new patio furniture and we hope you have a fabulous summer!
thank you so very much for this! we are definitely not perfect as much as we try to provide the best service we can. thank you for letting our team know that their efforts were a success and we thank you for your patience and business.