Pioneer Family Pools

Swimming Pools, Spas & Hot Tubs
Burlington ON L7L 5R9
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59%

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Reviews by rating (past 12 months)

Reviews for Pioneer Family Pools

Average customer rating:
6.1 10 (172 reviews)

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Bricktop in Oakville
Bricktop in Oakville
6 reviews ,
10/10

Swimming Pool and Landscaping

Thank you to everyone at Pioneer Pools in Oakville, Especially to Mike Lachowskyj who basically took care of everything and left us with the backyard we have always dreamed of. Thanks to Ashley and Outdoor Lifestyles and Rick at Gerrick Carpentry for transforming our rectangle of grass into the dramatic vacation spot our yard has become.

Most of our friends who have pools all went with Pioneer so there was no question that Pioneer and Mike would be our first call. Everything was done with great care and craftsmanship from the guys digging the hole to the final inspection and orientation.

Approximate cost of services:
$100,000.00
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rick hill in Hamilton
rick hill in Hamilton
1 review Hamilton, ON
10/10

pool

pioneer pools did a great job did the work in less time than quoted, the installers were very friendly and personable,and there follow up was great and the sales rep was very helpful

Approximate cost of services:
$10,000.00
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SteffSqu
SteffSqu
4 reviews Essex, ON
4/10

hot tub

We bought a Hot Springs hot tub at this location. The hot tub itself is excellent, would definately reccomend Hot Springs, we love the product. the service from pioneer however wasnt great. It takes weeks for a part to come in and another few weeks to get it installed. The customer service is one of the worst we have ever experienced. We would NOT reccomend Pioneer for anything other than buying your chemicals.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Good morning,
I work for Pioneer Family Pools. If possible, I was interested in understanding more about what part you were looking for? I hope to determine why this service took so long and would aim to prevent it in the future. I know this review was written a long time ago, but perhaps there is something I can do to help.
Kind Regards,
Courtney

Celia from Richmond Hill
Celia from Richmond Hill
1 review Toronto, ON

First Review

10/10

Inground vinyl pool

The job was completed quickly and professionaly. The workers were courteous and knowledgeable. We were extremely happy with the customer service we received when an issue arose. They responded quickly and resolved our issues with a "no nonsense" attitude. They were referred to us and I would recommend them to anyone.

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More about Pioneer Family Pools

At Pioneer Family Pools, we are committed to providing family and friends with a better leisure living! Smartphones and the internet have accelerated the way in which we interact, but that doesn't mean you can't take the time to break away. At Pioneer Family Pools, it's all about family to ...
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