- Approximate cost of services:
- $25,000.00
- Company Response
Thank you so much!
Thank you so much!
This doesn't seem like anything of the norm for us. If you could please reach out to me at cwalychuck@gmail.com so I can see how we can assist and understand more about this matter.
Thank you Dennis. We are thrilled that we could provide such good service for you!
Thank you very much for the feedback and your business.
Good until you need them...a case study in how not to speak to customers
Good morning, thank you very much for writing and expressing your concerns. I have forwarded your message to our senior staff and I would hope that they would be in touch shortly. I am very sorry for your experience and would hope that we can gain back your trust and earn you back as a customer. If you have more on the topic you would like me to address with our owners, please write me directly at cwalychuck@pioneerpools.com (Courtney).
Thank you again for your patience in this matter as we hope to improve.
Pool Design and Install and Patio Furniture
Thank you Lisa for the amazing review. We really appreciate all the positive feedback.
Hi Dan, I'm so sorry for the lateness of my reply. Did this get resolved? Can I still assist? Cwalychuck@pioneerpools.com
If there is a way we could understand all the details, we will set up a follow up visit so we can assist with any errors in the workmanship. Our service manager can contact you. Please email me your info at cwalychuck@pioneerpools.com
I am very sorry to hear this. And for the lateness of my reply. If you could please let me know more of this situation so I can investigate. Cwalychuck@pioneerpools.com
Hi bill can I ask if you could email me your information I would like our service managers to investigate this with you as we are always looking for ways to improve. Cwalychuck@pioneerpools.com