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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

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althea.barthos in Pickering
althea.barthos in Pickering
2 reviews Markham, ON
10/10

Project Consultation, Scope, Planning

We were considering some big projects around our home including replacing all our flooring. Dov and Roy were extremely knowledgeable, helpful, forthcoming, available, and patient with us during the planning stages. They have a beautiful showroom and I was able to borrow several pieces to aid our decision making. Thank you so much for a great experience!

Approximate cost of services:
$30,000.00
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Company Response

Hi Althea- always great reinforcement to hear that our protocols and procedures work well and make the initials process smooth. It's necessary to ensure that as we progress the continuity of what we offer shows through.
Talk soon....
Dov, Roy and The Invision team

Sandra in Waterloo
Sandra in Waterloo
0 reviews Toronto, ON
10/10

Hardwood floor replacement

After waiting many years we finally decided to replace our original (circa 1967) oak strip hardwood floors in the living/dining room upstairs hallway, and to refinish the stairs going down and up from the main level. After speaking with a few different companies, I read some good things about Invision Hardwood and Flooring and gave them a call. Roy provided some preliminary information and advice on the phone, and we later visited the store to get more details. From the first moment I spoke with Roy, I had a feeling of confidence that this was a place where they care to do the job right, and know exactly what they are doing. And from that moment on, Invision Hardwood & Decor delivered 110%. They offer first-rate expertise, advice, and workmanship, and are very communicative about what to expect, while delivering everything as promised and described. On top of the beautiful work they do, they are extremely efficient (finishing before schedule!) while taking great care to get everything done to perfection. They removed all the wood, repaired the subfloor as needed, installed plywood on top of the subfloor and nailed everything down to eliminate all the squeaking before installing the new floorboards on top of the plywood while replacing all the baseboards. They sanded and stained the stair treads to match, installed facings on all the risers. In addition to being professional at all times and keeping us informed every step of the way, Roy went above and beyond expectations to ensure we were happy. When the job was done, all the debris was completely cleared out, and we were left with a gorgeous, updated look and a silent floor with no creaks! Thank you Roy and team for a wonderful job, and for making everything very easy for us in this process. I would wholeheartedly recommend Invision Hardwood & Decor to anyone who appreciates excellent quality, a positive customer experience, sound advice, and fantastic service.

Approximate cost of services:
$12,000.00
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Company Response

Hi Sandra- I absolutely love the thorough and well thought out review.
No wonder we were such a great fit to each other. Roy and l employ this same thorough a detailed approach to our business with each person we meet and thrilled to hear your appreciation of it.
Use your floors well and wishing nothing less then a lifetime of happiness for you.
Talk soon....
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Luxury Vinyl Flooring

Bought vinyl flooring from them, installed myself. Service from Roy was great. Very helpful and patient. Provided a lot of info and recommendations. A lot of selection, which can be overwhelming, but am very happy with our flooring choice.

Approximate cost of services:
$2,500.00
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Company Response

Always great to be reminded of the confidence that gets placed in us by our consumer. Likely you decision in your decision making process was easier with our help.
Furthermore, glad you had a good self install experience.
Use it well and enjoy using it.
Talk soon...
Dov, Roy and the Invision team.

Neil in Mississauga
Neil in Mississauga
0 reviews Toronto, ON
10/10

New laminate flooring for a medical office

great people to work with
fair pricing
work done on time and very professionally
office was cleaned immaculately after work was completed
excellent follow up after
very satisfied and would highly recommend this company

Approximate cost of services:
$5,000.00
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Company Response

Hi Neil, it was a pleasure to work for you again, 25 years after our first project.
I know its hard to find the right time to re-floor a Dr. office without shutting down,that said we found a way to get it down.
You certainly made the process quick and simple for us. Thank you for addressing the "office stuff" so well for us to work efficiently. I hope we don't have to wait another 25 years before our next project. We appreciate this review.
Talk soon...
Dov, Roy and the Invision team

Laneway in Toronto
Laneway in Toronto
2 reviews Toronto, ON
10/10

Flooring purchase

We had a very positive experience with Innovation Flooring and Decor starting with great response and customer service right up to the smooth pick up of the product we picked up for one of the two projects so far.

Approximate cost of services:
$8,000.00
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Company Response

These little laneway homes are getting one big upgrade from these floors your putting in. Talk about big impressions in little packages.
Thanks guys for believing in us. I know we have a lot more work together in the future.
Talk soon...
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Invision Hardwood Review

Invision Hardwood has a great selection of flooring and has great customer service. Roy, Dove and Pina were all very helpful and knowledgeable in the entire process of deciding on a hardwood brand to choosing the specific floors we purchased. They were quick at responding to emails and phone calls regarding any questions we had, spent time informing us about their products and didn't hesitate to show us samples to give us an overall idea of what we would be selecting. Overall, they made this whole process quite easy and we are very pleased with the results.

Approximate cost of services:
$5,000.00
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Company Response

Hi Cassandra, it was a pleasure to be able to assist you through this process. As a team, we employ a straightforward and logical approach to help determine what the most important considerations are for people. Once we accomplish that we can dive into a more focused effort. Based on your review look like we nailed it.
All the best. Talk soon....
Dov, Roy and the Invision team.

KEN HALNAN in Barrie
KEN HALNAN in Barrie
0 reviews Barrie, ON
10/10

Hardwood purchase

I needed to purchase more hardwood in addition to what we purchased from Dov at Invision Hardwood & Decor in 2014.
Dov was very responsive to my email request and quickly found our records to confirm the exact match to our present hardwood grade & type.
His expertise and advise on how we should proceed with the new purchase was fantastic and we are now just for confirmation of a pick up date.
Thanks again Dov for your patience, support and outstanding service, it's greatly appreciated. Ken & Elaine.

Approximate cost of services:
$1,600.00
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Company Response

Ken- once again thank you for this opportunity to service you. You've made it real easy to help out. I guess that's how it should be with repeat clients.
I know there is one more project in the coming months and I look forward to those dealings again.
Talk soon....
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Vaughan, ON
9/10

Flooring

Dov was very knowledgeable about the different types of hardwood and the various selections available for each type.
The individuals who installed the flooring-Matt and Chris- were very careful in moving furniture around and are really skilled in installing flooring. I am very particular about how I want things and I would recommend Invision Hardwood. With projects such as these, it is important that there be communication and Roy and Dov were always willing to discuss any questions/issues that I had.

Approximate cost of services:
$30,000.00
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Company Response

Hi Ana- was a complete pleasure being around your family. Your home went from an average family style home to a home you want to always take care of and minimize clutter just to show off its beauty.
Literally a top to bottom work of art, all 3 levels, between the new floors and stairs, the new trim and painting. Really really nice. Another makeover we can be proud of. Enjoy it forever.

Elad in Toronto
Elad in Toronto
3 reviews Toronto, ON
10/10

New Engineered Floor

After a flood in the basement, we had to replace the floor (1,500 Sq.Ft.)
Dov and Roy helped us to find the perfect floor that looks incredible and fits all of our needs and budget.
Invision team's product knowledge is second to none.
Gerat products and amazing service!

Approximate cost of services:
$11,000.00
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Company Response

Was our pleasure to assist and finally to meet your wife.
Thanks for sending us the final after photos. Stunning. The floor looks great and I'm sure you'll get that feedback over and over again.
Talk soon...
Dov, Roy and the Invision team.

Kailey O.
Kailey O.
3 reviews Toronto, ON
10/10

Great Experience. Amazing customer service.

From the moment we first walked in the door, the team at Invision were amazing. Dov provided great information and helped make our final decision with full confidence. No pushy sales tactics, just respectful guidance and patience. We can't wait to see our beautiful floors installed! 10/10!
Thank you, Dov and Invision!

Approximate cost of services:
$12,000.00
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Company Response

Hi Kailey,
it took a little trial and error and a few visits to ensure you got the right floor. Its why we are insistent that you take them home and see them in your light and environment. It just reduces the stress level of making this decision. I should say you guys were pretty casual about the process, especially when finding out that your first choice wasn’t available for your time for your schedule. Its possible that it was a blessing and that youll be glad it's happened this way.
Happy for you guys.
Talk soon.....
Dov, Roy and the Invision team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.