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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

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M in Troy
M in Troy
3 reviews Vaughan, ON
10/10

Hardwood Installation

We found Invision on Homestars and based on their reviews we decided to go forward with them. The reviews were not wrong. Dov from Invision took the time to walk me through every detail of the install, listened to my concerns/request and made sure I was fully satisfied with the work at all times. The installers he sent were also very professional, organized, timely and detail orientated. ~1000 sq ft of install with ~450 sq ft of demo took them 2.5 days to complete. Amazing work!

Approximate cost of services:
$12,000.00
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Company Response

Hi Mehul- it is a pleasure to reach the point of obtaining this fantastic review. You made me aware of your previous bad experience with other trades which created a need for me to set things right. We are not all equal and there are many good trade businesses.
Often the public doesn’t value the good appropriately but professionalism is in the details and often with marginally higher prices but the rewards make it seem like a no brainer in hind sight.
I always knew Invision can make you a believer again. I’m very proud of the team we have.
Talk soon....
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Hardwood flooring + painting

Dov and his team did an excellent job transforming our house. We didn't want to let the house go to begin with, now even more so with the house being even more beautiful than before. The floor is beautiful.
Pina was also lovely while servicing me and my family. She really made us feel comfortable.
The painting person, never caught his name, my dad said he was "picky", which is the type of person you want if you want quality work, one who's picky about his own work.
Thank you Invision Hardwood.

Approximate cost of services:
$26,000.00
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Company Response

Hi Cathy it was a good time working with you and your dad. Everyday he would great us with a smile and knew when it came time to get to work he left us to advance.
It's true the house looks remarkable, I'm sorry if I'm any way we have made you reconsider a possible move. Regardless of your plan, please enjoy what we left behind for as long as possible and then have us in again if there is a new home.
Talk Soon...
Dov, Roy and the Invision team.

Rob in Markham
Rob in Markham
2 reviews Markham, ON
10/10

Hardwood and Stair Refinish

Dov and Roy, of Invision Hardwood & Décor Inc., are not only professional and knowledgeable of the industry and their products and services, they are also personable, approachable and genuinely kind. They listened and understood our style and needs and together we came up with a game plan that was just right. Then, an unexpected circumstance arose and we called upon them for an incredible favour - to move up our job by a month. Dov and Roy approached this challenge with such compassion and made it their personal mission to make it happen. Their crew worked diligently and with such care - always respecting our home. Dov came to check in every day to ensure all was going well and we were happy with the progress. Any question or concern we had, Dov would give us options and/or have an answer right away. We can’t thank Dov, Roy and the Invision Hardwood team enough for truly going above and beyond to transform our home inside and out!

Approximate cost of services:
$30,000.00
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Company Response

Rob- I think you just might have made us untouchable. Your review may cause a booking frenzy. We can handle it, just means more clients like your family to satisfy.
Thank you so much for the respect and praise we work so hard earn.
Talk soon...
Dov, Roy and the Invision team.

NK
NK
5 reviews Markham, ON
10/10

Looking for Premium Wood Flooring, Excellent Service and Quality Installation…

…then Invision Hardwood & Decor is the place.

From the initial consultation in the well laid out showroom, it was clear that Dov genuinely had the client’s best interests at heart. He took the time to understand the objectives and vision of my main floor renovation, went to great lengths to explain the benefits and drawbacks of the different wood floor options and offered practical advice taking cost into consideration rather than simply attempting to upsell the most expensive option to meet my objectives.

When I needed to delay the installation date by a few days due to challenges with other trades, Dov did not get irate or push back. He listened and understood the reasons for the delay, explained his concerns and agreed to work with me to accommodate my request. After some back and forth, we agreed to a mutually beneficial revised installation date.

The solid hardwood installation took a little longer than expected mainly due to difficulties encountered in removing the existing floor tiles, however, the end result was an awesome looking floor with the stained original hardwood floor in the living/dining room perfectly matching the new hardwood floor on the rest of the main floor.

Approximate cost of services:
$10,000.00
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Company Response

Hi Nawaz-
This a quite a thorough and amazing review. I love it!
I can't compliment you enough for sharing your experience.
It reminds us why our approach is vital to people's decision making process, and likely why we are reputation remain high.
You are the perfect example of coming from Homestars and giving back to Homestars for others to do that same thing.
Thank you so much- we await the second upper level project.
Talk soon...
Dov, Roy and the Invision team.

Derrick Wiedel
Derrick Wiedel
4 reviews Toronto, ON
10/10

Hardwood On Our Main Floor

We found Invision here on Homestars & Roy & team did not disappoint. They helped us decide on our choice perfectly & when we dicided to go ahead, Roy came by our house quickly & within 2 weeks...voila, new beautiful hardwood flooring throughout our main floor. And to boot, they removed the old carpet, installed the hardwood, & did all the baseboards within one day. Thanks Roy & team!

Approximate cost of services:
$6,500.00
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Company Response

Hey Derrick,
A' Voila, now a beautiful review from you. Many thanks for this.
Efficiency at times is key and you got to see a well oiled machine in action.
Enjoy your floors and stay safe
Talk soon...
Dov, Roy and the Invision team

Lara in Richmond Hill
Lara in Richmond Hill
0 reviews Vaughan, ON
10/10

Excellent service by Invision team

In my search for the perfect floors I came across Invision Hardwood and Decor store. I received such excellent service here: sound advice, a bit of an education on how to choose your floors, I was able to take samples home and not just once. They were able to run with my tight deadlines and help me choose the floors I wanted and in the shortest possible time. The floors arrived yesterday and look gorgeous. Thank you Dov, Roy and the rest of Invision team.

Approximate cost of services:
$12,000.00
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Company Response

Hi Natalya, awesome review.
I know this was a stressful time with timeline pressure from your contractors. However, I'm glad I challenged you to take a stand with them and dalay the install. As a result of this you were able to get your wish.
The two week delay from the factory wasn't bad at all as other product are much further delayed. Weird and unclear times we are in, even with material availability.
We are now asking people to start material ordering much earlier then typical to avoid uncertainty.
Best wishes and love your floor. We await the upper level's completion.
Talk soon...
Dov, Roy and the Invision team

terra.noble in Toronto, Ontario
terra.noble in Toronto, Ontario
5 reviews Toronto, ON
10/10

Hardwood flooring

Before we found Invision, we had visited several hardwood showrooms in the GTA and were having trouble finding the style we wanted to replace the floors in our living/kitchen space during a kitchen remodel. Then we met Dov and chose the first selection he showed us - it was the perfect colour and finish. 

After we ordered the materials, Roy did a site visit to inspect the subfloor, and was on-hand throughout the process. Invision handled the installation, demolition, and subfloor work. The results are beautiful and really transform the space. We enjoyed working with Dov and Roy  - they were helpful, knowledgeable, and patient. We hope to work with them again on our next flooring or stair project.

Approximate cost of services:
$10,000.00
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Company Response

Hi Terra, fantastic review.
Our plan is to always support these service levels. Our knowledge and experience has been consistently recognized and our unique care for working with good people is a huge part of our success.
We truly appreciate clients even further when they take the time to share the experience with others through these review platforms.
Thanks you,
Talk soon....
Dov, Roy and the Invision team

Cathy in Toronto
Cathy in Toronto
2 reviews Richmond Hill, ON
10/10

Flooring and Stairs

We were looking for a company to install luxury vinyl floors and to refinish the aging stairs. Invision Hardwood came up on Home Stars with a very high rating, so we called them. From the first phone call, Dov was very informative and took his time to explain the process. A visit to the showroom revealed that it was neat, clean, and well organized. Once again, Dov was there and spent a lot of time explaining materials and procedures. We decided to go with Invision and are happy that we did. They had a crew of diligent workers who did neat work and were professional and respectful. They communicated with us when necessary and left the area clean after each day’s work. Company owners, Dov and Roy, also communicated with us regularly to ensure that everything was always on track and to our satisfaction. They listened and addressed any concerns that we had, making adjustments as necessary so that we would be happy with the end result. Needless to say, we are very pleased with the top-notch work and customer service that we got from Invision Hardwood. We will be recommending them to friends and family!

Approximate cost of services:
$27,000.00
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Company Response

Hi Cathy/Paul- Thank you!!
Telling the story of our time together is such an important part of what we offer. It will help so many others achieve the results and efforts that you did.
I cant begin to tell you how uniquely special you both are. The hospitality and interest that you took in us and our workers was exceptional, they really enjoyed working around you.
Roy and I experienced it first hand. Small world to note that when our bookkeeper saw your name and realized she knew you, her first comment was "such nice people".

The new look is a remarkable change and upgrade. It was amazing to know that this journey started with thoughts of selling and at our end this journey mentioning how you'll love this look for year to come and may reconsider your timeline for selling. That in and of itself is a statement of your satisfaction and gratitude.
Enjoy it.
Talk soon...
Dov, Roy and the Invision team.

Mindy from Toronto
Mindy from Toronto
10 reviews Toronto, ON
10/10

hardwood flooring

I had visited 3 other hardwood flooring stores and was frustrated after leaving each one. Then I went to Invision - Dov was helpful and told me more than I ever thought I needed to know about hardwood flooring but given that i was making a big investment the information was appreciated. He directed me to a product that i believe will not only look beautiful for years to come (it certainly looks beautiful now) but hopefully provide other benefits (see Pure Genius by lauzon). The ordering process and delivery went very smoothly and timely as well.
I highly recommend speaking to Dov before you make your final decision.

Approximate cost of services:
$6,500.00
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Company Response

Hi Mindy- I am thrilled that you took my advice, knowing that indoor air quality was important to you the right choice was absolutely made.
As for longevity, its likely forever and I wish you all the possible years of happiness with the new floors. Thank you for sharing your experience here.
Talk soon...
Dov, Roy and the Invision team

Ryan in Richmond Hill
Ryan in Richmond Hill
1 review Richmond Hill, ON
10/10

flooring for our new showroom

I found Invision hardwood decor online, and decided to give them a call.
Dov and Roy were outstanding to deal with. the service, was fantastic. They knew I was in a time crunch, and had a tight budget to work with.
They went above and beyond. The job was completed in 2 days, and it looks fantastic. I would Highly recommend them to anyone looking for a flooring.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Ryan- it's truly easy to go above and beyond when treating us as well as you have.
Thanks to the teamwork between yourself, Amico and us the world can become a better place.
Awaiting that second showroom project.
Talk soon....
Dov, Roy and the Invision team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.