Write a Review


HomeStars
Floor Laying & Refinishing
Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

Sort by

Mel
Mel
1 review Vaughan, ON
10/10

Very Happy With Finished Result

Invision completed my basement flooring reno yesterday. Excellent communication throughout the process. Dov took extra time to assist me in selecting the perfect flooring for my needs. It's obvious they take great pride in contributing to enhancing their customer's home environment and establishing great customer relationships along the way. Fabulous selection of product, and installation was on time and on target. Highly recommend.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hi Mel-
Thank you for being a critical part of making this project smooth. Every project involves many moving parts. Smaller projects have less wiggle room overall and together we were prepared for execution day.
Thank you for taking the time to engage with me on your thoughts post completion both verbally and here in this great review.
We look forward to crossing paths again.
Talk soon...
Dov, Roy and the Invision team.

kg in Old Toronto
kg in Old Toronto
2 reviews Toronto, ON
10/10

Engineered Hardwood floors

I worked closely with Dov to choose the engineered hardwood for our second floorrenovation. Dov was very patient while I searched for the perfect colour, width, texture and was able to source exactly what I wanted for a good price. He was very helpful pointing out how to see the wood in a natural light, talking through benefits of different textures and finishes, etc.
Then, our contractor's installer fell through at the last minute and Dov arranged his installers to come in right away. They were craftsmen and did an excellent job, AND kept the worksite extremely clean and tidy.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Hi Katherine-
Through our time together I learned what was important to you and how important this decision was to get right.
I had always know this was a material purchase only but never expected to share our installation services with you.
Often enough, for some reason or another we end up hired to install.
Through building a relationship, confidence and trust are earned.
Perhaps a realization that the dealer knows the products best and standing behind our workmanship and product just makes sense.
It couldn't have worked out better. We did the job, your happy and your General Contractor now has his new go to hardwood flooring guys.
Looking forward to your main floor later this spring
Talk soon.....
Dov, Roy and the Invision team.

Asmaa in Scarborough
Asmaa in Scarborough
1 review Toronto, ON
10/10

Great help

Dov helped me buy hardwood flooring without me going to the store, and gave me the best price. Was somewhat concerned about buying without meeting with them in person, but I am so glad I contacted him. Highly recommend, and I am already asking people I know to check with Dov first if they are buying, for best pricing.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hi Asmaa, thank you for sharing your thought and feedback with us and Homestars.
Happy to be help you again and all of your personal network. It truly was simple and easy to work together on this.
Talk soon...
Dov, Roy and the Invision team

Peter from Toronto
Peter from Toronto
3 reviews Toronto, ON
10/10

New flooring, stairs, railings, and paint for a century home.

We just finished our project with Invision, working with Roy. Our home is completely transformed. We had new white oak flooring put in, and the stairs were refurbished as well. We also had the interiors repainted.

Not only does everything function so well now (even the stairs don't squeak!), but it all looks amazing.

Roy is very knowledgeable and a straight talker. He knows his stuff and doesn't give you any hard sell. He communicates regularly and clearly. One thing I found incredible was that he was able to give us a project time window months in advance so that we could plan our temporary accommodations, and he was able to stay in that time frame in the end. Definitely not common in this industry. Roy addressed all of our questions and concerns and made sure that we were satisfied with the results.

The highlight of the job for us is the work on our stairs. It's a very old home with narrow stairs that squeaked badly. Roy had new oak treads installed on top of the existing with new white risers. The new railing is now to code height, and very stylish without being fussy, just what we like. The new handrail along the stairs is continuous now, much safer than the old one.

We would definitely recommend Roy and Invision. They are an honest company, experts in the products & services they offer, great to work with, and all this for a reasonable price.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Hi Peter, your review of us is outstanding.
Thank you for taking the time and effort to share your thoughts of working with us.
I hope it generates more customers like your family.
We have always attempted to be clear and straightforward with our clients and insist that we are different. The difference we make even has differences for different people.
Point is we enjoy what we do and even more when the relationship with the customer is pure simple and understanding of each other.
Enjoy your new home and hope to hear from you and your referrals shortly.
Talk soon....
Dov, Roy and the Invision team.

kaitlin in Toronto
kaitlin in Toronto
1 review Toronto, ON
10/10

Condo Townhouse Flooring Overhaul

We bought our first home last August and replacing the flooring was high on our home improvement priority list. The well-worn carpeting, wood laminate and cracked tiles had seen better days. We first communicated with Invision over email and then went out to their showroom, where Dov showed us around. He was friendly, knowledgeable and attentive to detail, impressing us from the start with how well he knew his stuff. We immediately felt like he “got” our vision of what we were looking for while also understanding and working with us to find solutions within our budget. Dov gave us options, talked us through the logistics, and was thoughtful about the look and feel of how everything would come together – he has an artist’s sensibility.

The end result has completely transformed our home. Having only recently become homeowners, it was also our first renovation experience and Dov, Roy and their team made what could be a disruptive job into something pretty painless. Total pros, they were communicative and considerate throughout the project. Our new floors feel and look great. Highly recommend Invision!

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Hi Kaitlin, your review is as well thought out as the decision making process was for the reno and why we got along so well.
Thank you for the excellent effort to help others realize what we do is not just a "supply & install" business.
We are a service driven business.
Although we focus on floors, stairs, painting a trim we ensure that the experience is part of dealing with us.
Our service direction differs from the "guy in the truck", we bring a high level of communication and manage the project from different angles.
The advance preparation for the site work, the site work and ensuring a positive outcome overall encompasses our process.
We now await you next home and future referral business.
Talk soon...
Dov, Roy and the Invision team.

elyse.perito in Richmond Hill
elyse.perito in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Vinyl install

I recently contracted Invision hardwood and decor to install vinyl flooring throughout my main floor. From start to finish, Dov and Roy were professional, efficient and thorough. The showroom has hundreds of samples for you to peruse and no doubt you will find something you love. Installation was completed quickly and beautifully. We love our new floors and would recommend Invision hardwood and decor for any flooring projects you may have.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hi Elyse, thanks you for the praise and the this lovely referral note. Cant wait for the remainder of the reno to get done and see the reveal.
in the meantime be well and keep in touch.
Talk soon...
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Pickering, ON
10/10

Excellent Service

Excellent service from first meeting with Roy through installation with Matt, Matt and Simon. They installed hardwood flooring throughout our home including our stairs and we couldn’t be happier. Would highly recommend!

Approximate cost of services:
$28,000.00
Was this review helpful?
Company Response

Thanks so much for this review.
While spending so much time at home these days new floors must help make it feel less stressful and more inviting.
Happy holidays,
Talk soon...
Dov, Roy and the Invision Team

Sadie in Sarnia
Sadie in Sarnia
1 review Sarnia, ON
10/10

Flooring

Amazing service from this company. After ordering high end floor for our home, the floor arrived not as expected. Invision took things into their own hands and made it right for us, in an unbelievable turn around time, they got the right floor to us and delivered to our door. We are extremely happy to have supported a local company and small business and appreciate the service they provide. This is the difference between dealing with people, bs big box service. Thank you!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for this wonderful acknowledgment of your experience.
It's with great pride we read these reviews and realize that we are different and we do make a difference in a period of great stress for many people.
Hope to do it again and again,
Talk soon...
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Home Renovations

Dov and his team are professional, knowledgeable and efficient when it comes to floor selection. We've used this company on several occasions and will continue to do so. I would definitely recommend their services

Approximate cost of services:
$300,000.00
Was this review helpful?
Company Response

Privacy laws are great and here's a case in which I'd love to know who the private user is.
None the less its more important to gain the public recognition.
Thank you private user for thinking of us over and over again.
Very much appreciated
Talk soon...
Dov, Roy and the Invision team

Marika in
Marika in
5 reviews Toronto, ON
10/10

Flooring

After a long search for the right flooring, I have recently visited Invision Hardwood & Decor. It was far from where I live but it was worth it. From the first moment I entered the showroom I knew I didn’t have to look any further. My guide among the endless types of hardwood samples was Dov, who skillfully navigated me through many different options, gave me honest advice and was not satisfied until he found the perfect fit for my space. He was patient, answering all my questions and he made the entire process a comfortable and pleasant experience.
All subsequent dealings with the company, including the delivery,
confirmed professionalism, expertise and excellent customer service with fast responses. The staff never failed to update me with the status of my order and the communication was reliable and timely.
This is an outstanding company with top of the line products and I can warmly recommend their services to anyone who expects a high quality job with a dedicated staff.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Hi Marika- thank you so much for this review. It is extremely thorough and frankly a pleasure to have read.
It's exactly how we wish to make people feel and just so rewarding to be able to confirm that the effort moved you enough to document it in such a meaningful way. We wish you years of pleasure and will always be there for your future needs and referrals.
Talk soon...
Dov, Roy and the Invision team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.