Open Sesame

In a bit of a rush I backed into my garage door before it was up. I tried another company first and they said the door needed to be replaced at a cost of $800. Open Sesame fixed it rather quickly for less than a tenth of that. It looks a bit crooked but they did the best they could given what the damage was.

A rep. from open sesame had assisted me, approximately a week or so after heavy snow fall in the GTA. I happened to notice the garage door would make loud grumbling noises and wouldn't open by the fact that it get stuck halfway. Steve was the man who was behind all this, and was able to assist us and diagnose out problem. They were punctual, efficient, and finished the job in the promised time frame. I was very pleased and would love to thanks them with a 10 star rating on homestars :)

The man diagnosed by phone, gave me a price by text, came when he said he would and took care of it. bonus- he replaced a hinge on my other garage door that I hadn't noticed was broken.

My home's garage doors were falling apart and to spend at least $2k+ on a pair of garage doors, I wanted someone good. Steve (the owner) was phenomenal. If I ever think to a great home service, he would be one of my top 3 all time favourites. He is very honest, upfront, and incredibly versed in good customer service. His prices were very fair. It was cheaper than a well known vendor for a comparable (possibly better!) product.

We ordered our garage doors with full installation from him. His work was spotless, pristine, and showed a lot of great workmanship. It's something I would hope all house repairs/installation would be and yet doubt it would happen. BUT it did happen with my garage doors. Steve was just so great. A small minor order mix up occurred and Steve was so professional and great about everything. He fixed all the issues immediately. I would highly recommend him to anyone needing a new garage door or something fixed.

It is small businesses like this one that makes me believe we should support them 100%. The big box vendors should take notes and lessons from him! This is how you do business on garage doors installations and repairs!

Thank you Steve for your quick and professional work. We love the new door and the opener is quick and quiet! The garage is also very well sealed. Recommended you to a friend who was also happy with your work!

We had a garage door with a second doorway (for people) right next to it.
The garage door, while adequate, was not wide enough to comfortably back in a larger vehicle.
The adjacent doorway was not incredibly useful so we decided to remove this entire setup ad replace it with an extra wide garage door, plus put in a garage door opener.
There is an issue with low clearance in our garage that we were concerned about for the garage door opener.

One of our neighbours had the exact same job done and the results looked great. They told us to contact Steve with Open Sesame and we're very glad we did.

Steve came on site and was able to give an idea of the time/price for the work.
Because of the low clearance Steve recommended a Jack Lift door opener which was a bit of a pricier option, but was needed to deal with the issue.
We had another company come in to provide an estimate as well.
They did not appear as confident as Steve and didn't seem to have any real insight on what to do about the clearance issue.
So we went ahead with Open Sesame even with the other company providing a slightly lower quote.

Once the garage door was up, Steve saw that there was enough room for a more traditional/cheaper unit and recomend that instead.
I was very surprised and impressed by this since really Steve could have just gone ahead and charged me for the more expensive unit and called it a day.

I highly recommend Open Sesame.
Our garage door is working great for our needs and our neigbour is still quite heppy as well.

I just had a new carriage house style garage door installed with a new opener that is so quiet that I have to look to make sure it is closing. True to his word, with the best price and fabulous service. Thanks Steve, I really like my new garage door. Would definitely recommend you!

Came promptly when they said they would. People were friendly. Was obviously knowledgeable and fixed the warped frame and flattened out the panel and the dragging chain. Steve also spray-painted the door where the chain had chafed the panels. Very nice touch..above and beyond what was expected..and greatly appreciated as I would have had to buy a can of paint to spray a small area. Would highly recommend to others.

Don't call anyone else! Steve is simply the most friendliest and trustworthy contractor I've ever had the pleasure of working with and met. He came and performed an emergency courteous visit at no charge. Since I needed a new door I bought it from him too. At the price he gave (which others thought was higher) he replaced the door, track, springs ... essentially the whole thing which took most of the day. He was flexible and trustworthy and will highly recommend him to anyone!! Thanks Steve!!

I called Open Sesame in the late morning. By the early afternoon of the same day, they had arrived and replaced the broken spring and guide wires of the garage door (and lubricated all parts of the affected door as well as another door for no additional charge). Very pleasant to deal with, quick, and very good at what they do. Precisely what we were looking for. A1 company.