Consumers Choice Home Improvements

I've been bitten before by bad contractors & was really scared when It came time for me to find one for our windows. Homestars is my #1 place to find a good contractor and Consumer's Choice did not let me down AT ALL. Very quick and curtious efficient and made the whole process less painful. They took care of everything from beginning to end to helping us finance the cost. I would highly recommend them. In fact I've got them coming by next week to give me a quote on a new Garage Door. You guy's Rock and so does Homestars for putting together a web site like this for consumers.

My mother had a new front door installed by Consumers Choice, so when it came time to replace an ancient patio door to a single french door I knew that I'd be using Comsumers Choice. Excellent sales rep and a top notch installation crew. Turn around time from order to installation was bang on. A 100 yr old home where nothing is straight and square, Theo and crew installed the door with very little trouble. It looks and great!

This is the second time we have chosen Consumers Choice. We had 3 windows and 2 doors replaced last year. This year we did 2 more doors, 4 windows and 2 garage doors. Overall we have spent close to $20,000.

The salesperson was helpful and we got our quote done at the initial visit. They also sent someone to measure in a timely fashion. The installers were friendly and efficient and removed all debris from our home. My only complaint with the installers would be that they did not clean the windows and remove the stickers.

The garage doors that were installed had one damaged panel but the installer ordered a new one and replaced it without argument, even though I didn't notice the damage until a couple of days later.

We had our initial consultation in May and the job was completed by the middle of August. Everyone showed up on time on the dates specified and we were called to remind us of what was being done on each date and what amount of money was due at that time.

The initial person who came out to quote was rude and disrespectful and requested an immediate sign-off by my wife on a quote of a few thousand dollars without allowing any concurrence from me. When she mentioned that she would have to run it by me he immediately crossed off the "sale" price and left. Ridiculous.

Fortunately a follow-up call the next summer put us in contact with Larry who was courteous and accommodating (one would think these are minimum requirements by anyone in sales but apparently not nowadays). The installer was very good and completed the job efficiently despite a lag of a few days being scheduled at another location. All in all I was pleased with the job save for the initial hiccup.

We are very pleased with Consumers Choice products. Great detail and time was given to installing the new windows. One window did not fit due to measurement error. It took 4 weeks for the new window to be installed and on 2 occasions installation was postponed with little notice. Our concerns were heard and addressed to our satisfaction.