WAZA HOME COMFORT INC.

Formerly Natural Choice Heating & Cooling Inc.
Heating & Air Conditioning
Whitby ON L1N 5Z9
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Reviews by rating (past 12 months)

Reviews for WAZA HOME COMFORT INC.

Average customer rating:
9.9 10 (274 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

central air conditioner replacement

Very pleased with the nice,polite guys who totally disposed of our 28 year old system and installed a new A/C and pump with all the finicky tubing to the drain. James the owner was so helpful and patient with all our questions and concerns too.Wish it was hot enough now to use it!!!

Approximate cost of services:
$4,400.00
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Company Response

We have very high standards which we enjoy being that way, so cleaning up things to look better than when we arrived is a part of what we do. :)

wurbanik
wurbanik
1 review Uxbridge, ON
10/10

Rheem Furnace, Rheem AC & Rinnai Tankless

The whole team was Wonderfull, from startto finish.Geat work and service.
Would recommend them any time
Thanks James

Approximate cost of services:
$9,000.00
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Company Response

Thank you Willie, we enjoyed getting the old system out and changing the way your home comfort is while adding Rinnai's unlimited hot water.

motogp34
motogp34
1 review Whitby, ON
10/10

Tankless water heater

Fast, friendly service. Have plans in future for more work to be done. Customer service A+

Approximate cost of services:
$3,500.00
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Company Response

So glad you are enjoying your Rinnai tankless system !!

John
John
1 review Oshawa, ON
9/10

20 SEER LG Heat Pump Ductless

Great work, friendly and helpful installers. Job was completed in one day and so far works well.

Approximate cost of services:
$4,000.00
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Company Response

John we were very excited to bring you away from those window air conditioners to something much more reliable, way more comfort while barely hearing it on. Another great client !

Dan Twomey in Pickering
Dan Twomey in Pickering
1 review Pickering, ON
10/10

New Furnace and A/C

James and his co-workers upgraded my furnace and A/C. During this install they found a serious safety issue with my water heater. These guys are top tier professionals that do great work!

Approximate cost of services:
$10,000.00
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Company Response

Hot water tanks are very commonly over looked, there are quite a few still out there with some flaws that salespeople can sometimes miss. That's why we only send technicians to do assessments so we keep our clients very safe! Thank you for your business Dan !

john in Minden
john in Minden
1 review Ennismore, ON
9/10

Furnace And AC install

Installers Kris and BJ were very professional and courteous. They explained anything I needed to know. Left the job sight very neat. Only complaint is with management. Installers could not finish the job on first day, said they would be back next day. I phoned and left message next to see what was happening since no one arrived. Nobody from the office had the courtesy to return my call. Waited a week.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Hello John, we apologize that there was a mix up but glad to hear your overall experience was very good. We have made some changes right away to make sure communication was key and not allowing a window of error. Thank you for reaching out to us so we were able to get everything expedited and completed as promised.

amanda_mintz
amanda_mintz
1 review Courtice, ON
10/10

Air Conditioning (AC)

They went above and beyond from the moment we contacted them for a quote untill after installation. Very pleased with the service and install would defitinly recommend them!

Approximate cost of services:
$2,800.00
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Company Response

Choosing your first air conditioning system or being a novice can still seem overwhelming. It was our pleasure Amanda to explain all your options. And you choose which one you wanted.

BA -.
BA -.
1 review Whitby, ON
10/10

Furnace, Air Conditioning & Tank

Fantastic work! James and his team are honest, knowledgable and hard working. A triple threat that delivers excellent service! I'd recommend them to others

Approximate cost of services:
$8,000.00
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Company Response

Thank you so very much for sharing your experience !! And so glad you are enjoying your furnace, air conditioner as well hot water tank.

Shanon H.
Shanon H.
3 reviews Markham, ON
10/10

Furnace and hot water tank installation

I noticed my house getting colder and colder a few days ago. I called Natural Choice Heating & Cooling and James walked me through some troubleshooting over the phone. When that didn't work and my house got even colder, James came over the next day to check things out. He was very patient and explained all the steps he was doing to show me what was and was not supposed to be happening with the furnace. James determined that the heat exchanger was the problem and recommended that I get a new furnace. James took time to explain several different options to me and gave his honest opinion about each one, which was really helpful. James also noticed some other dangerous things in my basement, such as a leaning water tank, and was able to offer a replacement water tank at a monthly rental fee that was actually less that I was currently paying - and much safer. James did a tour of my house and identified areas in the ceiling where there was poor installation causing even more issues, such as why my water pipes were freezing when the weather was cold. James was at my house yesterday at 4:00 pm to diagnose the furnace problem, and he had his team here at 10:30 am this morning with a new furnace and water tank! The Natural Choice crew was great - they explained what they were doing, they were careful and they cleaned up everything went they left. The team took time to show me how to use the new thermostat and helped me do the intial setup and prgramming. I am thrilled with the trustworthy and efficient service that James and his team provided. I would recommend Natural Choice Heating & Cooling to anyone and everyone for all their HVAC needs.

Approximate cost of services:
$5,000.00
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Company Response

Shannon, means so much to us reading your comment, so much so we share every comment we get with the entire staff! Thank you for sharing your experience !!

Laura
Laura
2 reviews Bowmanville, ON
10/10

furnace maintenance

These guys are amazing!! Very trustworthy reliable and fast to come help when I have no heat. Thanks so much for everything!

Approximate cost of services:
$4,000.00
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Company Response

Thanks Laura! We take no heat calls seriously and give them a priority, we leave no one in the cold ! Glad it was a quick fix to keep the furnace in tip top shape!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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You are look at this because you are probably having a bad day right now with something broken or you sense a big purchase. We promise to make this as painless as possible. We have won "Best of” Award for 10 consecutive years in a row for a reason. The ...
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