Burn mark on exterior front cover of a Navien gas tankless w/h
- Approximate cost of services:
- $0.00
Burn mark on exterior front cover of a Navien gas tankless w/h
Thank you so much for your kind words about Rico! We're thrilled to hear about your positive experience. Our team is dedicated to providing thorough and professional service, and it's great to know that Rico's attention to detail and commitment to educating our customers stood out to you. We understand the importance of taking the time to do the job right and appreciate your recognition of our efforts. Thank you for choosing Waza Home Comfort, and we look forward to serving you again in the future!
Waza Home Comfort
105 Industrial drive unit 2, Whitby
info@wazahome.ca
905-424-2090
Thank you for sharing your experience with our team's recent service. We're delighted to hear that our proactive approach and efficiency met your expectations. Ensuring that our clients receive timely and professional service is a top priority for us at Waza Home Comfort, and it's rewarding to know that we were able to install your new water heater quickly and effectively. We appreciate your trust in us and look forward to being of service to you in the future!
Waza Home Comfort
105 Industrial drive unit 2, Whitby
info@wazahome.ca
905-424-2090
2021 AC Installation Still Not Working
We appreciate you taking the time to share your experience, and we regret that it has fallen short of your expectations. We do, however, feel it's essential to clarify several points for a comprehensive understanding of the situation.
First, we're pleased to note your positive comments about James, our technician. His professionalism and expertise are qualities we value highly and aim to deliver across all customer interactions.
Regarding the recurring issues with your A/C unit, we've made multiple attempts to diagnose and solve these problems. We've been in touch with you through over 100 text messages, several calls, and home visits, all in less than 35 days. While we regret that these efforts have not led to a satisfactory resolution, it's crucial to address the role your actions have played in this ongoing issue.
Specifically, our records indicate that you undertook unauthorized repairs on your furnace, an appliance that we did not install or maintain but is critically connected to the performance of your A/C system. These modifications have directly contributed to the malfunctioning of the A/C unit we installed. As a result, we can't be held responsible for issues that arise from third-party modifications that we neither supervised nor endorsed.
In light of this, we've done our due diligence in providing customer service and technical support, going above and beyond to address concerns that are, in part, a result of independent actions taken without our consultation.
Jackie, wow the time has flown by! We have enjoyed looking after your HVAC needs year after year while being that trusted HVAC company for you!
Natural Choice Heating & Cooling Inc.
905-424-2090
www.naturalchoiceheatingcooling.ca
info@naturalchoiceheatingcooling.ca
We understand the need for a trusted HVAC company especially in emergency situations! Thank you for taking the time to share your experience with us!!
Natural Choice Heating & Cooling Inc.
905-424-2090
www.naturalchoiceheatingcooling.ca
info@naturalchoiceheatingcooling.ca
Recommended by Friend - On The Money!
We believe in being honest, from the owner to the hardworking techs in the field.
Thank you for sharing !! Means more to us than you know!
No one wants to be left in the cold, we are here to make sure you aren't !!
Natural Choice Heating & Cooling Inc.
905-424-2090
www.naturalchoiceheatingcooling.ca
info@naturalchoiceheatingcooling.ca
Prompt quotes, prompt service, great workmanship, well priced.
Brian it was a pleasure to be a part of your project and we thank you for choosing us!
Natural Choice Heating & Cooling Inc.
905-424-2090
www.naturalchoiceheatingcooling.ca
info@naturalchoiceheatingcooling.ca