I contracted Moveworks, but after reading the reviews on Homestars, I called Anne to express my concerns. She explained the issues that some customers experienced and that they were not able to respond to other complaints because they couldn't match them up with previous customers.
On move day, a three-man crew arrived. Moveworks supplied wardrobe boxes, used runners, wrapped all fragile furniture, and were very professional. The move included a complete move-out of one condo, one townhouse, a pick-up from storage and then a move-in of all the items. The crew was very courteous, followed our instructions, asked for directions as they unloaded our belongings, and were careful with everything. Only one wine glass was broken (which I packed myself) out of more than 75 boxes, furniture, and a piano.
The whole move including travel, took just under 9 hours and the final invoice came in exactly what was estimated. I want to thank Moveworks for a job well done and for making our move a less stressful event.
Hint to those moving: Moveworks sends a detailed set of conditions, tips, and instructions prior to the move. Follow the instructions and your move will go easier.