Moveworks Inc

I am shocked to see these previous reviews. We had an excellent experience with this company. The packers were timely, polite and efficient. The movers were extremely respectful and careful. It made a very huge move that could have been a disaster a relaxing and pleasant experience.

Moveworks gave me a Fixed price quote to move from Mississauga to Markham. Their President who came to the door to give the quote said, if they go over the estimated time there is no extra cost, if they finish under they would charge according to hours.
3 guys showed up, 2 were complete amatuers one guy looked senior. They wasted time took frequesnt breaks.
At the destination after unloading one truck they asked to be paid in full which I did after this senior guy said, they would charge 10% extra as there is too much stuff to be carried. When I refused, he suddenly became aggressive, took the runners off the carpets in my new home and started throwing the boxes with complete disregard for the labels on them. When I asked them to put the runners back on they threw it at me and asked me to put it on myself.
after this I have left 3 messages for the President to call me back but I still haven't heard from him. I have officially lodged a complaint with better business practices and Consumer society. These people look at the MLS listing and come to the door, please show them the door.

Terrible experience! Movers were 1 hour late, which made booking the elevator an issue. 1.5 hours into the move, they sat around eating pizza, and when confronted about this, became quite unpleasant. We were promised that movers would only book 1 job for the day, but ours was the 2nd of the day for them, so by the end, 2 of 3 movers were moving very slowly, carrying 1 small box at a time. One looked so exhausted he almost fell down the stairs but instead scratched our wall in 2 places. Altogether took 1 hour break for a 5 hour move which they charged us for. They were also smoking by our doorway which caused cigarette smoke to enter our home. Trying to get someone on the phone or to return your call is near impossible as well.

Using Moveworks was a horrible experience, they were unprofessional and extremely disorganized - the "Owner" Benjamin comes in to give you a quote while promising professional service, and an accurate quote. Then when it comes time to move they are not what they promise, they have small trucks, that can't fit all the items in them, so they had to leave them behind. Several expensive items were broken and they claim no liability or responsibility. They took 5 hours longer than they should have - which increased the final cost and put you on the spot at the end to pay the additional cost. Their final bill was $1200 more than originally quoted. Please do yourself a favour and consider another company.

Arrived late with a too small truck. They then had to make 2 trips on a cross TO move. We had to help them load at our old house. They had to call in an additional crew to help unload and then gave me the shake down to pay them.The worst.

Would not use this company again or refer them. My TV is broken and I am trying to make a claim as we took the insurance. Can't get a hold of anyone.

Very bad experience. Ann (office rep) and Benjamin sales guy) have lost credibility with me.

We were promised great things - experienced movers, nice staff, plastic runners during the move - and signed up believing that they are a high class movers. They charged $95/hr for 3 guys and a truck which is on the high side but again led us to believe we could expect great service.

What we got - three guys who were 30 minutes late. They had too few plastic runners and couldn't cover the new house. Also (you wont believe this) NO packing tape or extra cartons with them. I had to run out and get packing tape for these clowns. My wife and I had to actively help them move our stuff - not something you expect to do paying as much as $95/hr.

The three guys were not comforting or helpful at all (they were not aware of the contract we had with MoveWorks and claimed they weren't even from MoveWorks but from Alliance Vanlines - seems Ann is just a booking agent and sends work to any tom, dick and harry company) and on top of that demanded a tip after the move!!!

Overall, I would never ever recommend these guys to anyone.

Hired this company to move our family from Toronto to London - movers arrived late and did not bring a large enough truck so told us to leave remainder of our belongings in the garage (unlocked) so that another truck would pick it up and bring it to the new house a half hour later. Five days later we still did not have the remainder of our belongings after numerous calls to the company and several promises that our stuff was on its way. Their customer Service was horrible - getting in touch with them after the fact was next to impossible and the promises they made to us never came true. BEWARE!!! Do not use this company.

We used them. The movers would not deal with the wife when she was giving directions to where the boxes went.

After shopping around several movers, we chose Moveworks. We had an excellent experience. They showed up ontime, well organized,helpful and prepared.Their price was fair and they stuck with their quote. I would use them again and I would recommend them to friends.