Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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97%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (741 reviews)

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Jeremy Lum-Danson
Jeremy Lum-Danson
0 reviews Toronto, ON
10/10

Trustworthy, timely and great service

It is hard to find a good and trustworthy plumber and radiant floor heating expert. Horner checks all the boxes. I highly recommend this company!

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you so much for your fantastic 10-star review!
We greatly appreciate your kind words and are thrilled to hear that you found our company to be a trustworthy and reliable choice for your plumbing and radiant floor heating needs.
We strive to provide top-notch service, and it's so satisfying to know that we checked all the boxes for you.
We are very grateful for your recommendation and we hope to hear from you in the future for any of your plumbing, hydronic heating, drain, heat pump/air conditioning issues.
Be safe and well
Best wishes,
Tracey
Hoerner heating & plumbing

Barb
Barb
0 reviews Toronto, ON
10/10

Leak troubleshooting and repair

Nick identified the cause of a leak in my basement ceiling in about 5 mins. He came out at 8am on a Sunday to investigate. He was prompt and informative. He was also more than fair, negotiating a lower total cost of repair because of how easy the solution was. Wonderful service and I will definitely request Nick next time I have a plumbing issue.

Approximate cost of services:
$850.00
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Company Response

Barb, We are happy to hear Nick could determine your basement ceiling leak so quickly. Hoerner Heating & Plumbing provides emergency service for these type of plumbing leaks you may have. We look forward to working with you again.
Regards,
Tracey Hoerner
416-463-2573

Ruth&Will
Ruth&Will
1 review Toronto, ON
10/10

Installing boiler and flushing radiators

I needed to upgrade my boiler and had Hoerner recommended to by friends working in HVAC. Matt did the installation and first flush of radiators and Nicolas has done my first year inspection and final servicing of the radiators. I felt very confident in the service they provided and it was a pleasure to have them in my home. Highly recommend the company and these experts/specialists.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your continued loyalty to Hoerner Heating & Plumbing. We specialize in hydronic heating and look forward to helping you again in the future.
Thanks
Tracey Hoerner
416-463-2573

Private User
Private User
1 review Toronto, ON
10/10

Plumbing Repair Urgent

We were able to get a plumber to come out to our house on short notice. He diagnosed the problem, got the part and fixed the issue with out taking the entire service call. He was efficient and professional. We plan to use Horner Plumbing and HVAC again. I would highly recommend this company.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for taking the time to leave us such a wonderful review!
We are thrilled to hear that we were able to provide you with prompt and efficient service when you needed it the most.

At Hoerner, our top priority is to make sure our customers are satisfied with our services, and it brings us great joy to know that we have met your expectations.
We are delighted that our plumber was able to diagnose and fix the issue promptly.

Your recommendation means a lot to us, and we're truly grateful for your trust and support.
We look forward to the opportunity of serving you again in the future.

Should you ever require any further assistance, please do not hesitate to reach out for any plumbing, hydronic heating, drains, and heat pumps/air conditioning.
thank you
Tracey
Hoerner heating & plumbing
4164632573

Alison in Kitchener
Alison in Kitchener
0 reviews Toronto, ON
10/10

Leaking water heater

Very knowledgeable, was able to diagnose issue quickly and took the time to explain things. Also asked him about another issue weve been having and Nicholas gave us a solution to try. Really appreciate his help

Approximate cost of services:
$3,800.00
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Company Response

Alison, That's great to hear Nicolas was able to diagnose quickly. We look forward to working with you for the water heater install. Regards Tracey HOERNER

Dominique in East york
Dominique in East york
3 reviews Toronto, ON
10/10

Basement rad reconfiguration

The team did an excellent job! Right from booking to completion I could tell I was working with professionals who really care about their service.

Highly recommend and will use again in the future.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the wonderful review. Hoerner Heating & Plumbing specializes in hydronic heating and radiators. Looking forward to helping you again with your heating and plumbing issues. Regards. Tracey HOERNER

Sherwood in Toronto
Sherwood in Toronto
1 review Toronto, ON
10/10

Annual sewage drain cleaning

As always Hoerner did a fantastic job!

This was Lances first time to my house and he was just excellent; efficient, thorough and a very happy outgoing person.

Thank you!

Approximate cost of services:
$1,200.00
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Company Response

Hello,
Thank you so very very much for your online review.
We are so happy that Lance was an efficient, thorough, and happy technician.
We hope to be of service in the future for any plumbing, hydronic heating, drains, and heat pumps/air conditioners.
Thanks Tracey
Hoerner Heating & Plumbing Service Inc.
416 463 2573

Private User
Private User
Private User reviews Toronto, ON
10/10

water heater replacement

We had an urgent need to replace our water heater, and Hoerner staff were very understanding and arranged for the company to respond next day, much to our surprise and appreciation. Mark and Alex were very professional, personable, and courteous, and the replacement went very smoothly. We wouldn't hesitate to recommend Hoerner, based on our experience.

Approximate cost of services:
$4,200.00
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Company Response

Thank you so much for taking the time to write a review. We really appreciate it.
The online presence is so important to us.
We are so glad to hear that Alex and Mark were personable, professional, and courteous.
we hope to be of service in the future for any plumbing, heating, and drain issues.
Best wishes
Tracey
Hoerner heating & plumbing
416-463-2573

lee in downtown
lee in downtown
8 reviews Toronto, ON
10/10

faulty installation of toilet

Lance from Hoerner was able to diagnose and fix serious leakage problem that was affecting our bathroom wall. The toilet had not been installed properly and it was leaking under the floor. This leak was causing serious black mold issues on the wall. He replaced the existing toilet with one that was the right size and Re cemented the drain area under the toilet.. which cured the problem.
We are very impressed with Lances work and attitude he came prepared with all the right tools, was very respectful of our home and cleaned everything up and took all the
old drywall, old toilet and garbage etc with him. Place was spotless. I would highly recommend Lance and his assistant Adam who came later for doing a great same day job it was a big fix.

Approximate cost of services:
$2,600.00
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Company Response

Thank you so much for your valuable feedback and for giving us a stellar 10-star review!
We truly appreciate your kind words and are thrilled to hear that Lance was able to diagnose and fix the serious leakage problem affecting your bathroom wall.
We take great pride in our technicians.
We are glad to hear that Lance left your place spotless by taking care of all the old drywall, the previous toilet, and other garbage.
We will make sure to pass along your kind words to Lance and his assistant Adam, who also contributed to the successful completion of the job.
We appreciate your recommendation and are grateful for your trust in our services.
If there is anything else we can assist you with in the future for any plumbing,hydronic heating, drains and heat pumps/air conditioning service.
thank you
Tracey
Hoerner heating&plumbing
4164632573

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service and Expertise

Im very pleased with the work that was done, knowledge of the technicians and the customer service (including the office staff)!

I found out about this company from my daughter who also used their services and was very happy as well. :-)

Approximate cost of services:
$500.00
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Company Response

I am thrilled to hear that you were highly satisfied with the work that was carried out.
We always strive to provide top-notch services, and your positive feedback reassures us that we are on the right track.
Our technicians are committed to delivering excellent results, backed by their extensive knowledge in their respective fields.
It brings us immense joy to know that their expertise has made a positive difference for you.

Furthermore, I am glad that our customer service, including our office staff, exceeded your expectations.
Our entire team places great importance on delivering exceptional, friendly, and efficient customer service.
Your kind words affirm that we have been successful in our endeavors.

I would also like to extend my gratitude to your daughter for recommending our services. It is always rewarding to know that our hard work and dedication have left a lasting impression on our customers, and we are incredibly grateful for their continued support.

Once again, thank you for sharing your positive experience with us. We genuinely appreciate your patronage and trust in our company. If there is anything more we can assist you with in the future, please do not hesitate to reach out to us.

Warm regards,
Tracey Hoerner
Hoerner Heating & Plumbing
4164632573

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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