Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
Write a Review
Write a Review


HomeStars
Plumbing
Hoerner Heating & Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (741 reviews)

Sort by

Chris from Toronto
Chris from Toronto
1 review Toronto, ON
10/10

Plumbing Repair

After receiving a quote of $1200 from another plumbing outfit, we tried Hoerner, who was recommended by our real estate agent. Mike came to our home, was honest about the repair that needed to be done (and those that didn't, which were included in our previous quote). They came by the following day, were organized, pleasant, and diligent in completing the work and troubleshooting some of our other plumbing issues, and at a reasonable cost. I would highly recommend this company for your plumbing needs! Thanks Hoerner!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thanks so much for a lovely review. It is so great when we receive positive feedback from our clients. Thanks for taking the time to write it and for using Hoerner Plumbing. We offer a full explanation of the work to be completed with fair and upfront pricing to all our clients. We hope to have the opportunity to work with you in the future.

Heather from York
Heather from York
6 reviews York, ON
10/10

Furnace fix

The plumbers were punctual, gave me an advance quote and kept the job site clean. They communicated throughout the process and I could pay by credit card. They came prepared with all the parts and problem solved when they encountered challenges.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Heather so much for taking time our of your busy day to write a review. We really appreciate when the client writes a review because it gives us an opportunity to see what we did well and what we can do better. The technicians learn so much from the reviews as well...and they will really appreciate to hear this lovely positive review.
Thank you again.

Warren from Toronto
Warren from Toronto
4 reviews East York, ON
10/10

Replacement of shut-down valve to exterior faucet

Hoerner provided a very good quality of customer service for timely booking and delivering on the replacement of the shut-down value to the exterior faucet. I am very happy to use them in the future.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you so so much for taking time out of your busy life to write this review. We are always trying to achieve the best customer satisfaction possible. We really appreciate your business and hope to hear from you in the future. Thank you for you patronage.

GPB from Toronto
GPB from Toronto
1 review Toronto, ON
10/10

Kitchen Faucet

Hoerner installed a WB faucet in our kitchen in 2006. It was leaking so they came back, took a quick look & agreed to replace it - although there were some small problems & a 2-week wait for a new part, their service was great & their willingness to go beyond the strict terms of the warranty was greatly appreciated.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thanks for your kind words. We are glad to hear our technicians and staff continues to meet your expectations. We value your repeat business and your positive feedback. We hope we can continue to service all your plumbing and heating needs in the future. Thank you again for choosing Hoerner.

Dave
Dave
2 reviews Toronto, ON
10/10

Heating

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We called Hoerner to look at a small leak in one of our rads, and to service our boiler. The technicians arrived on time and were professional, efficient and clean. They completed the work quickly and correctly, and made sure I understood what they had done. I would definitely recommend Hoerner to my friends and family.

Approximate cost of services:
$235.00
Was this review helpful?
Company Response

The feedback of our clients is extremely important to the betterment of our company. We are very glad to hear that they were on time, good to work with and offered upfront pricing
Thanks you so much for your patronage and we look forward to doing business with you in the future.

Mike S.
Mike S.
3 reviews Toronto, ON
10/10

Installing Water Supply for a Deck

Our experience with Hoerner for the installation of a faucet on our deck was great. Horner were able to schedule a time which worked for us, and they turned up when they said they would. The work they did was quickly executed - it looks great and works well.

Dave and Calvin explained what they were doing, and helped us understand our options when there were different ways the job could be done.

The work site was left very clean and tidy, and we were delighted with the work. There were no surprises, the price was reasonable, and the work was great.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you very much for taking the time to write a review. We are so pleased to hear that you were satisfied with our service. We take pride in our work and in our 6 pledges. It was nice to hear that you were happy with our clean-up, 2 hour convenient arrival window, and thorough explanation. Thank you for choosing Hoerner. We look forward to helping you again in the future with any heating or plumbing needs.

Nghia from Toronto
Nghia from Toronto
3 reviews Brampton, ON
10/10

Boiler/heater repair and maintenance

Hired Hoerner Heating & Plumbing for the first time to service the boiler in my property since the heater was not working. Service from person who answered my call, to scheduling appointment, to the actual service appointment itself was professional and efficient. They effectively troubleshooted the boiler problem and resolved at a reasonable price. Some service differentiators in my mind, they give 2 hour appointment window (as far as I'm aware most give 4 hour window or none at all), and genuinely appreciated my busy schedule and really worked with me to schedule. You can tell they take pride in their work, are honest, and are trustworthy. I look for a partner in the Contractors I hire to build long term relationships for my properties, and without a doubt, I'll be exclusively hiring them for any future needs in any of my properties I own, and without question would recommend them to anyone. Thank you!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for taking the time to write this positive review. Your feedback is very much appreciated. At Hoerner we strive to provide consistent, quality service you can count on. We love knowing that we lived up to our pledges by arriving on time, provided efficient service and reasonable pricing. Thank you again for choosing Hoerner. We look forward to working for you in the future at any of your properties.

Cliff
Cliff
3 reviews Toronto, ON
10/10

New boiler/furnace

Superb service from Andrew, Brad and Felix. They were excellent to work with, very well priced, and they worked on time and trustworthy. I had a few other companies advise as to what I needed but they were the most accurate and did not over sell.

Approximate cost of services:
$18,000.00
Any advice to offer fellow homeowners facing a similar project?
Rely on their expertise in determining what you need. I checked before I hired them and am 100% satisfied.
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We appreciate your kind words. Glad to hear our staff offered superb service. We pride ourselves on upfront pricing, 2 hour window, fixing it right the first time and guarantee all of our work. Thank you for using Hoerner Heating & Plumbing. We look forward to helping you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.