Fieldstone Windows & Doors Ltd

Windows & Doors Installation & Service
Markham ON L6C 1M2
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Reviews for Fieldstone Windows & Doors Ltd

Average customer rating:
9.3 10 (113 reviews)

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Richard in Toronto
Richard in Toronto
2 reviews Toronto, ON
10/10

Window replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Ken Simpson,

I'm writing to express my complete satisfaction with Fieldstone Windows' job of replacing 7 windows in my 90 year old house in downtown Toronto.

From first inquiry call, to completion of the installation, I found the service to be top notch. Your sales staff was friendly and helpful, your prices were reasonable, and the installation crew were great. Evgeny (and his assistant, Slava) were very professional. They were prompt, finished the job when they said they would, and cleaned up after they were done. I already can feel the difference in the house, and they look beautiful.

In short, I would recommend your company unequivocally to anyone who is looking to replace windows in their house.

Thank you for your excellent service.

Approximate cost of services:
$4,500.00
0 of 1 people found this review helpful.
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Company Response

We are very pleased that you are happy with the service you recieved from Fieldstone. Enjoy your new windows!

John Tidball in Markham
John Tidball in Markham
1 review MARKHAM, ON
10/10

Replacement of windows

We had all of our windows and one set of French doors replaced by the folks at Fieldstone in 2009. As with any project this big there were a few complications, but they worked hard to sort out any problems. The windows are beautiful and work perfectly. We had one ongoing issue with a mysterious little leak that only happened once or twice a year when the wind blew hard from the east. They happily came back and tried to figure it out and finally realized it was not their work at all, but an existing small roof on a bay window. They fixed it anyway and did not even charge us for the repair. We were all so happy to have the mystery of the little leak solved.
Overall we found the quality of their product outstanding and their service amazing. We would happily use them again or recommend them to anyone.

Approximate cost of services:
$27,000.00
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Company Response

We're very pleased to have been able to fix up that leak. Hope you continue to enjoy they windows and French door for decades to come.

DENISE IN SCARBOROUGH
DENISE IN SCARBOROUGH
3 reviews Scarborough, ON
9/10

WINDOWS

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My recent experience with Fieldstone has and continues to be very good!
Dave is absolutely amazing, patient and flexible! He always accommodating to my schedule and comes up with style ideas I never considered. In addition he finds solutions for limited budgets without lowering quality and service. I always enjoy working with Dave!

The employees who installed my windows were on-time and fairly clean. They always cleaned the immediate area but at times neglected to clean areas where the dust and or debris spread to. Also some debris was left on my property that I had to call the office and inform so it could be removed. However the installation process was smooth and done on a timely basis.

The one disappointment I have is that the colours did not a direct match to the other windows fieldstone has installed previously as another manufacturer was used. We did find the closest match but I wish it was the same colour as my other windows to ensure colour consistency.

Overall, I'm pleased with the service and workmanship of Fieldstone windows. I would give this overall experience a 8 out of 10.

Since Fieldstone has replaced all the window in my home, I'm hoping they can help me with my front door and the wooden section below the windows you installed 2 years ago. I hope we can find some creative ways to adjust this and find a great front door for my home!

Approximate cost of services:
$6,000.00
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Company Response

We are happy to hear that your overall experience was good. In respect to the dust and debris, we try to address suggestions or concerns like this in order to improve our customers' experiences. We look forward to working with you on your front door.

Shelley in Toronto
Shelley in Toronto
1 review Scarborough, ON
10/10

Window installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I just wanted to thank you for the delivery of very delicious and very cute cookies this past Friday. They were lovely with coffee as I looked out my new windows.

The install team did a great, high quality job and were easy to have around the house. I love the windows and they have changed the house definitely for the better.

Thanks again for the excellent job AND the cookies.

Approximate cost of services:
$15,000.00
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Company Response

No problem! We're happy when you're happy!

Scott in Riverdale (Toronto)
Scott in Riverdale (Toronto)
4 reviews Toronto, ON
10/10

Entry dors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I wanted to follow up with you and the team on installation of our new front door, particularly since we had a bit of a hard time with the installation delay and rebookings.

Bottom line is we really love the new door and the installation work was exceptional. The crew did a tremendous job with both the door and the finishes. They were quick, clean, and courteous throughout. We love the new door and would definitely recommend you guys in the future.

Thanks for the attention and for seeing this through for us.

Approximate cost of services:
$7,000.00
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Company Response

We're glad that you enjoy the new door and we appreciate your recommending us to others. Thanks!

Neil in Markham
Neil in Markham
1 review MARKHAM, ON
9/10

Entry doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello there,
Quite simply, WE LOVE IT, Looks great, .... Beautiful Finish / Good Job Eric installing the door! .....
Thank you so much for making our home so beautiful!

Approximate cost of services:
$0.00
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Company Response

We are thrilled that you love your door and that your installation went well. Enjoy the new door!

Andrea in Toronto
Andrea in Toronto
1 review East York, ON
10/10

Windows and Doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have moved to our new home on December 13th and have been busy settling in and learning about the new area.

We wanted to let you know how very happy we are with all of our new windows and front door combination. From the very beginning they literally took my breath away and transformed this circa 1935 home. The windows and leaded glass pattern we chose very much suited the era of the house. There is not a day goes by that we do not comment on them. The day they were installed our new neighbours literally came right over and commented on them, also our general contractor came by that week and was blown away by just how dramatic they were. Also the front door combination I believe had not been done before exactly like what we had chosen but it created a stunning effect and also floods the front hallway with so much light.

Approximate cost of services:
$40,000.00
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Company Response

It was great to work with you guys. The new place really turned out wonderfully!

Lin in Markham
Lin in Markham
1 review MARKHAM, ON
10/10

Window Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would like to take a few moments to thank you for a job well done. I had 5 windows and 1 patio door replaced by Fieldstone last december. The installer did a wonderful job taking their time to do the job right. Upon completion of the work, they also took time in vacuuming the work area leaving it so neat. This is something beyond my expectation since with most renovation work, the place is usually dirty leaving the home owner with lots of cleaning job. Excellent experience overall, I would recommend Fieldstone to others.

Approximate cost of services:
$0.00
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Company Response

Great! It was a pleasure working with you; if you have any other window or door needs we'd love to help you with them!

Scott in Riverdale (Toronto)
Scott in Riverdale (Toronto)
4 reviews Toronto, ON
9/10

Front Door Replacement

We recently hired Fieldstone to replace the front door on our 105 year old Victorian home with a custom made african mahogany door. There were some delays in getting the door built and shipped to Toronto, and in scheduling the installation, but the quality of the door and the installation services was exceptional. We invested a lot of money to have a stand-out entrance and the Fieldstone product was well worth it. It makes a huge impact to have a high quality entrance to your home and we feel we have the nicest front door on the block!

Approximate cost of services:
$7,400.00
What could this company do to improve their services?
Set better expectations on possible manufacturing delays and on factors which can delay installation (e.g., weather).
Any advice to offer fellow homeowners facing a similar project?
Spend the time doing research on the right materials, colour, and hardware to suit your need and style. We found Fieldstone very helpful but they, like other door companies, have standards they will propose, so if you want to deviate, you just need to do some research and ask.
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Company Response

Thanks so much for having us replace your door. We hope it will serve your home well for the next 105 years!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fieldstone Windows & Doors Ltd

Fieldstone Windows & Doors (Fieldstone) has been providing exceptional sales and installation to the GTA and Central Ontario since 1997. We specialize in providing custom window and door products and installation for your individual home, not in giving you cookie cutter solutions. Fieldstone has a reputation of taking on the ...
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