Reviews

10/10

We had such a great experience with Scarboro Garage Doors! The spring on our existing door broke, unfortunately, just at the start of the "social distancing" period of Covid-19. We couldn't get our cars out of the garage and wanted to be able to for peace of mind in case we needed to get out for food or other essential needs. Greg at Scarboro Garage Doors quickly diagnosed our problem and scheduled Ryan, one of the technicians, to come out and replace the spring on the next business day. Ryan was super-sensitive to the health situation - he called upon arrival from outside the garage and completed the whole job in about 20 mins without our needing to even meet. He sent the invoice upon completion of the work and payment was super quick and easy.

Approximate cost of services:
$330.00
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Company Response

Thanks for working with us during this "social distancing" period and providing this great review, much appreciated. Once we have access into your garage most issues take less than one hour to fix or repair. Our technicians communicate with our clients through text/phone and to send invoices online for payment, a total "no-contact" process. We also wear gloves to protect ourselves and customers alike.
— Be safe and thanks from your Scarboro Garage Doors Team!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I wanted to follow up with you and the team on installation of our new front door, particularly since we had a bit of a hard time with the installation delay and rebookings. Bottom line is we really love the new door and the installation work was exceptional. The crew did a tremendous job with both the door and the finishes. They were quick, clean, and courteous throughout. We love the new door and would definitely recommend you guys in the future. Thanks for the attention and for seeing this through for us.

Approximate cost of services:
$7,000.00
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Company Response

We're glad that you enjoy the new door and we appreciate your recommending us to others. Thanks!

9/10

We recently hired Fieldstone to replace the front door on our 105 year old Victorian home with a custom made african mahogany door. There were some delays in getting the door built and shipped to Toronto, and in scheduling the installation, but the quality of the door and the installation services was exceptional. We invested a lot of money to have a stand-out entrance and the Fieldstone product was well worth it. It makes a huge impact to have a high quality entrance to your home and we feel we have the nicest front door on the block!

Approximate cost of services:
$7,400.00
What could this company do to improve their services?
Set better expectations on possible manufacturing delays and on factors which can delay installation (e.g., weather).
Any advice to offer fellow homeowners facing a similar project?
Spend the time doing research on the right materials, colour, and hardware to suit your need and style. We found Fieldstone very helpful but they, like other door companies, have standards they will propose, so if you want to deviate, you just need to do some research and ask.
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Company Response

Thanks so much for having us replace your door. We hope it will serve your home well for the next 105 years!

10/10

All County did a terrific job replacing the eaves troughs on our 105 year old home in downtown Toronto. The job was a difficult one because of the height of our home (30+ feet) and its close proximity (about 1 foot) to our neighbours. Several contractors, including the one that replaced our roof (Contex Roofing) actually declined to do the job. We were in a real bind until we met Serge, who assured us that All County could do the job no problem. The crew were all employees of All County (not contractors) which we have discovered is rare among roofing / siding / trough installation companies. Serge kept us informed throughout the installation including helping us work through some options and decisions that needed to be made on the fly. We wish we had used All County for siding installation we had done the prior year, and would definitely recommend them as a top quality group.

Approximate cost of services:
$3,700.00
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