Drain Works Plumbing

Drainworks representative was on time. He explained the options and the costs in advance. He did the job thoroughly, explaining the various steps and fixed the problem.
I'd call them again.

The plumber replaced the toilet seal which had been incorrectly installed causing a leak and shifting of the toilet. The toilet is now straight, doesn't leak and is well sealed. While I'm very satisfied with the work, the $250 invoice was in my view, quite high.

Chris did a great job. He was friendly, professional,
and cleaned up the mess! The estimate given in December was honoured in April which I think is fabulous. You guys do great work.

Drain from the stack to the sewer was clogged. Tried to snake it out myself to no avail. Have never dealt with DrainWorks before. Call was answered by a real person who was pleasant and helpful. Told me someone would be there between 5:30 and 7:30 that day and would call when they were on their way and this came to pass. The tech Jeremy [last name removed--Ed] inspected the drain and gave me a price which I agreed to. Was very helpful and pleasant and put on plastic booties over his shoes to keep the floors clean. Did the job quickly and in a professional manner and checked the work before he left to make sure the drain was clear. Very efficient organization. Give them a call

My new plumbing is a work of art, thanks to the professional people at Drainworks and in particular to the expertise of Jeff. I was required to replace all the old galvanized iron pipe in my mid-town Toronto home, circa 1920's. This work included replacing the old water service outside, buried in my lawn.

I called Drainworks, they promptly booked an appointment and Jeff arrived the same afternoon to review the work required. He completed the quote, explained what would happen and also answered my questions with patience. This took of some time, as it was a big job. To his credit Jeff made all the real fear I had about starting this process go away, as I had really put it off until I could put it off no longer.

The next day, Lou and the crew arrived promptly to replace the old water service. They completed the work by early evening. It was a chilly day to be outside digging down to the water service, and under and through to my basement. They put in the new copper service expertly. Extremely tidy and professional, they took care to dig only where absolutely necessary. The work was inspected the next day as well. I was very happy and relieved.

Jeff returned to complete the interior work. I needed a whole range of items to be upgraded to copper and/or new plumbing on all levels of my home. This was accomplished masterfully & professionally, with a lot of focused hard work. And you can tell just by looking - this is skillfully done - it looks amazing and the water pressure has increased significantly! This work is miles better than any previous plumbing work completed in my home. My house has undergone a lot of renovation and still requires a lot more, but at least I have peace of mind that this work is sound.

Sincere thanks :) Thank you!

Called for clearing drain. Technician appeared at promised time. Explained procedure and cost involved. Once given the go-ahead, technician carefully covered feet and wheels of equipment to not track over floors. Worked quickly and efficiently to get job done. Would definitely recommend!

We had some pretty nasty stuff bubbling out of our basement drain.Drainworks came to the rescue. They are fast and efficient and trustworthy. You can rely on this company. They did work for us 8 years ago and had everything on record so they knew exactly what had been done previously and what needed to be done now. I really like that the guys who came ( Mike and another gentleman) took the initiative and care to put on little plastic booties to cover their shoes in my house.

My drains became blocked about an hour before I had a group of friends plus their 10 young kids coming over for supper. Drainworks were very professional and sent a team over to deal with the problem within 20 mins. They were very friendly and helpful and left the house in the same state they had found it in. Overall I would recommend them 100%.

Phil from Drainworks came and offered an upfront estimate of work that he could guarantee. He was polite, kept my kitchen clean and didn't mind dogs in the house. He finished the job in just over an hour. I appreciated that Phil also does plumbing work as a volunteer with Habitat for Humanity. It made me feel that he was a good and fair plumber who cares about what he does.

I recently had Philip [last name removed--Ed] replace a shower control valve in my main bathroom. He was pleasant to talk with, very professional and great workmanship. He even added extra touches to ensure the job was successfully completed. Excellent service & attitude!!!