Drain Works Plumbing

I had an emergency basement flood due to a clogged Trap under my porch. Drainworks took my call and had someone at my door in less than 1/2 an hour to assess my situation. They recommended to replace the old Trap and did all the arranging for the excavation crew to come the next morning. Within a day of my flood the whole situation was fixed expertly. The crew was helpful, informative, and really knew their stuff. I felt confident being in their hands. I'd highly recommend Drainworks for fast, friendly service...they turned my bad situation into a great solution.

Didn't know who to pick. Found add in yellow pages - looked like a reliable company. Jeremy was couteous, professional, explained what he was going to do and cost so we knew exactly what was happening. When he came to the door he immediately handed us his card, introduced himself and put the little slippers over his shoes before walking through the house (very much appreciated ) The job was done efficiently, no mess. And we are very happy and pleased.

Jeff [last name removed--Ed], the plumber that was assigned to our job, was able to quickly identify the problem and fix it. I would use Drainworks again and highly recommend the company to anyone.

I was having trouble with my bathroom toilet drain and Matt saved the day by coming to my home and gave me a rundown on what the problems might be and fixed the problem.

JEFF WAS VERY PROFESSIONAL & NICK TO TALK TO AS HE WAS REPAIRING THE TOILET.SHOW US WITH WAS WRONG & EXPLAINED WHAT HE WAS GOING TO DO AND HOW MUCH IT WOULD COSTED US. HE CLEANED UP AFTER HIMSELF LEFT BATHROOM CLEAN & TIDY.HE IS A GREAT REP. FOR YOUR COMPANY & IF EVER I NEED A PLUMMER I WOULD NOT BE SCARED TO GET YOU PEOPLE AGAIN.(JEFF FOR SURE)
THANK YOU CHUCK&CAREY RAWCLIFFE

After getting our basement floor drain camera inspected earlier in the year we had DrainWorks fix the very old clay p-trap that was found. While we were at it we had our part of the half inch lead water main that comes into the house replaced (we already had the city lined up to change their part). The change was to a 3/4 in. copper line which has dramatically improved water pressure. The quote was setup within a day and Jeremy Harris came out who was very professional and easy to deal with. After agreeing to go ahead with their quote the work was scheduled for the very next day. The crew showed up on time and spent the better part of the day working. All work was completed on that first day. The dig site was left very clean with a nice dressing of top soil.
The final inspection was setup during the day for that evening. Every detail was explained fully and another camera inspection was done to show us how things were looking in our sewer system. Jeremy also did a quick camera inspection of our downspout that goes into our driveway. This was part of their complete plumbing review. All in all we had a very positive experience and would recommend.

Chris Leger was punctual, polite and professional. The job was reviewed, a comprehensive quote given and the job was completed in a timely manner. I was very happy with the finished product and require more work and will request Chris to return to help us finish our reno!

My kitchen and bathroom taps were dripping and Chris came and replaced both sets of taps. He was able to turn the water off in the bathroom to replace the taps which a previous plumber was unable to do. The service was professional, he explained everything, arrived at the specified time and the work was completed in a timely manner. I have used Drainworks previously for clogged drains and have always found the service to be professional.

I had a badly leaking pull-out faucet hose and was having no luck installing the replacement I bought (having been assured at the store that it woulw fit). I called Drainworks hoping for some guidance. Phil arrived on time, was warm and courteous with me and both patient and kind with a very curious 5-year old. Phil diagnosed the problem immediately (incompatible hose)and explained my options in a pressure-free manner. I opted to have a whole new faucet installed (which made senes considering the age of the faucet), and he took time to show me several models and explain the features. The job was done quickly and I'm really happy with the results. I would certainly recommend Drainworks to neighbours and friends for fast, friendly and knowledgeable service. Thank you Phil!

We had a clogged drain in our sink that Jeremy Harris from Drainworks came to fix. When we called, William answered our call and informed us about the cost to clear the drain. William was very professional and informed us when the technician would be coming by. Jeremy arrived within the time window that was quoted to us. Jeremy was very professional, and was up front about the price to fix our drain. He was dressed in a uniform and put socks over his boots so as not to dirty our floor before coming into our home. Jeremy unclogged our drain in about 50 minutes using an electric snake device. We would definitely recommend Drainworks and would not hesitate to use them again for any plumbing problems we may have in the future.