Drain Works Plumbing

Excellent explanation and diagnosis by Mike Dunn and Eric. Good work by Misha and his helper. Skilled, efficient job, good dust shielding and cleanup. Duzha dobra! I felt a bit sorry for the young guy breaking up the concrete without ear protectors. He has his whole life ahead and his employer should insist on preserving his hearing.

Must say they were very fast to respond, took the time to explain the issues and then fixed it right away. Every employee we dealt with was very professional. I would use them again.

I'm a return customer for DrainWorks. This time, I have a problem with the outside hose pipe. Phil, technician, came and explain in very detailed manners aswell as give advice for future reference.

I'm very pleased with the work and how everything handle in professional manner.

I was impressed with the speed of the on-site response. They guys were clean, in uniform, put booties on in my house, and found and corrected the problem quickly.
The overall repair (dig up and replace the broken pipe with root infiltration) was done the next day and performed very professionally.
The only down side is I'm out $2k. :(

My basement toilet started to leak out onto the floor. I was told and shown the roots glogging the pipe. Lou and his assistant Matthew brought state of the art equipment and within a few hours had cleaned the pipe line from my basement out to the city street. They were courteous and informative making sure I understood every step of the process involved.

I had drainworks over to fix two of my shut off valves. One I thought would not be able to repair because of the location. The plumber was not able to reach it but found what he called a sweet spot on the pressure so he repaired the other one and tweaked the other at no additional cost.

I phoned Drainworks in the morning, & they were at my house before 2 the same day (not 3 days later like some other campanies). They thoroughly explained what they were going to do before starting work. They took off the toilet (having to saw off one of the bolts), & found the blockage, & cleared it. They were very professional - covered the floor where they were working & put covers over their shoes to keep the floor clean. Great service. Thank you Drainworks.
Jennifer [last name removed--Ed]
11 Hazelwood Ave, Toronto, M4J 1K4
donate to Sick Kids Foundation

We had two recent interactions with Drainworks. First was when the plumbers for our general contractors (we're having an addition built) dropped a large piece of cast iron stack down the drain, and resulted in a backup. Second was when our 100 year old outside trap got blocked. Both times, Drainworks was fast, courteous, and professional (wish we could say the same about our general contractors!!). We first used them 15 years ago in our previous house, I'd I wouldn't hesitate a second to use them again! Thanks guys.

I called Drainworks after seeing their ad in the yellow pages.
Jeff arrived shortly there after and put in slippers so not to make a mess. He quoted me the cost, and fixed the problem in a timely
manner and with no mess. I would recommend Drainworks to anyone.
They did a great job.