Drain Works Plumbing

We had Drainworks in to inspect a backed up drain in our basement floor. They arrived on time, snaked the drains, explained in great detail what the next steps were. Again, arrived on time, dug up the affected areas to replace and relocate the drains. They were very clean and orderly and kept us well informed of what was being done and what needed to be done next. We would not hesitate to call them in again, if needed.

We were very extremely pleased with DrainWorks and our plumber Philip (who was awesome - professional and funny too). The initial call was professional and next steps/expectations extremely clear - costs/payment options and time frame of appointment (including a call when 30 minutes away). This was definitely one of the most professional companies I've dealt with - which gave me confidence in their plumbing abilities as well. Toilet fixed!

I hired drainworks to inspect and then repair a consistently backed up drain. They showed up on very short notice, used the camera to inspect and explain to me the possible problem, dug out a hole in my newly renovated basement, kept all dirt and mess to a minimum, moved the drain, filled the hole with concrete and showed me a final camera inspection - all in one day. They were fast, clean, informative, detailed and experienced. Without a doubt, the best plumbing company in the GTA. I highly recommend them.

Had a recurring floor drain backup problem so we called Drainworks to do a camera investigation. J-P was very helpful on the phone and scheduled Matt to come who was very professional and gave us some repair options.

We chose to replace a section of cast iron pipe in the basement floor and again J-P was very helpful getting the excavation team out in a couple of days when it was the most convenient for us. Lou came out for the excavation setup and the crew got to work. They covered stairs/carpet with tarps to keep the mess to a minimum, were very neat with the broken up concrete. They finished with new concrete which was well finished.

J-P scheduled a follow-up with Matt for the next day and he showed up as promised to do a camera of the new pipe section and a snake of the section that was not accessible before. After snaking a final camera showed that we finally had removed the obstruction causing the recurring problem.

Not the cheapest repair, but everyone we dealt with was courteous, professional and helpful finding a way to resolve our drain problem.

Matt came to our house to help with a blocked drain and constantly running toilet. He was quick and got the job done. Very happy customer. We've used Drainworks a number of times for various jobs in the house and would continue to call them in the future.

Arrived promptly within 2 hours on a Sunday. The plumber, Matt, was very courteous and did the work needed after explaining all our options. We were very satisfied with the services.

Frank and the rest of the Drainworks East team were phenomenal! Only glowing reviews from us. Very professional and able to accomodate to our time schedule. The work was thorough and well done. Always left the site clean, too. Highly recommended to all.

I am very pleased with the service from Drainworks. The service technician, Matt, was very professional, knowledgable and courteous. Matt reviewed options and costs prior to correcting the problem. All on a Sunday afternoon with no premium charge. I would certainly recommend Drainworks to anyone with a plumbing problem.