Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1625 reviews)

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JohnC In Etobicoke
JohnC In Etobicoke
1 review Etobicoke, ON
10/10

sewer lines

Pricing was reasonable neither high nor low end. Great from start to finish did the work as promised and on time reviewed before work started to ensure what was agreed upon what was to be done and followed through.Assisted with contacts for city and waited for inspector to show until I got home from work Came for final inspection and review was very through and addressed any questions .Advised of other potential issues but left it up to myself as to resolution Very professional start to finish would certainly use again.

Approximate cost of services:
$5,500.00
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Company Response

**Thanks John C** It was a pleasure reading your review and knowing that you were so pleased with our services and professionalism from start to finish. We look forward to being the plumbing and drain service providers you rely on should you require our assistance again in the future.

gplank & High Park
gplank & High Park
5 reviews Oakville, ON
10/10

Drain/sewage back-up

DrainWorks came to our rescue late in the evening on a rental property we owned that had its sewage system back-up. Matt Achcinski was very efficient, competent and was able to resolve the problem to our relief. DrainWorks responded quickly and we would not hesitate at all to use their services again, should the need arise. We are thankful that they are around.

Approximate cost of services:
$515.55
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Company Response

**Thanks Gplank** We are grateful for the review and thank you for sharing these kind words. It is rewarding to know that you were happy with our service and that DrainWorks will be the plumbing and drain service providers you will rely on.

leon in Toronto
leon in Toronto
1 review Toronto, ON
10/10

Drain repair

We were delighted with the work done by Drainworks. The estimating was clear and concise, they arrived on the job when they said they would, they completed the work within the estimated time they cleaned up after the job in a very satisfactory and professional manner. Since the repair work has been done we have had a few significant rainstorms and everything seems to be in very good order. The direction of this job by Mike was exemplary. Leon King

Approximate cost of services:
$2,500.00
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Company Response

**Thanks Leon** We certainly do appreciate your review and thank you for taking the time to share this experience. It is rewarding to read that you found our services satisfactory and professional. Thank you for choosing DrainWorks, we look forward to being your plumbing and drain service providers should you require our assistance again in the future.

James B
James B
3 reviews Toronto, ON
9/10

Replace leaky laundry faucets

We had a leaky laundry faucet. Our plumber from Drainworks replaced the entire faucet assembly to the wash basin and installed new laundry taps. He was very professional and did excellent work. He also gave us some good tips. Overall, we were very satisfied.

Approximate cost of services:
$500.00
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Company Response

**Thanks James B** It was a pleasure reading your review, thank you for the kind words. It is fulfilling to read that you were very satisfied with our services. We look forward to being the plumbing and drain service providers you can rely on.

JamesB in Toronto
JamesB in Toronto
2 reviews North York, ON
10/10

bathroom plumbing

The work that Drain Works Plumbing did to my bathroom was amazing. They installed a toilet that looked fantastic. I would recommend them to everyone who wants a functioning bathroom.

Approximate cost of services:
$1,000.00
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Company Response

**Thanks James B** We are grateful for the review and are glad to know that our services met your expectations. We look forward to being the plumbing and drain service providers that you rely on and we thank you in advance for any referrals you make on our behalf.

Fonzi in Toronto
Fonzi in Toronto
1 review Etobicoke, ON
10/10

Video inspection

Called Drainworks in to inspect clogged drain line in the basement. Service technician was prompt, clean, polite and very helpful. Technician found the problem that was an easy fix, rootered out a small clog of material. We could have spent a lot more without knowing what the real problem was. Thanks Drainworks!

Approximate cost of services:
$600.00
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Company Response

**Thanks Fonzi** We appreciate your review and thank you for taking the time to post it. It is rewarding to read that our services proved valuable and were to your satisfaction. Thanks for choosing DrainWorks.

Peter in Burlington
Peter in Burlington
1 review Burlington, ON
10/10

Unplug toilet

Matt Achcinski from Drainworks was excellent. I would recommend this company again. He unplugged the toilets and provide us a recommendation to use CLR. He was on time, right at 9 am and was clean, friendly and he informed us about prices before he proceeded to the next steps. Would recommend this company again.

Thanks,

Peter B.

Approximate cost of services:
$360.00
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Company Response

**Thanks Peter** It was a pleasure reading your review. Thank you for the kind words and thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you rely on.

Sue and Ken in Oakville
Sue and Ken in Oakville
1 review Oakville, ON
10/10

sewer pipe routed

In 2 years we had 2 sewage back-ups. First one company cleared it to the city line$179. Then the city cleared the next one $350. Then we received an ad for free video with a pipe clean out from Drainworks. They came and Matthew talked to us about the problems with tree roots etc. We have decided to have it cleared every year as a precaution as at the present there are only small fissures in the pipeline that allow hair like roots to grow.Matthew just completed the clear out last month. He is knowledgeable and respectful of our floors. We will ask for him again next Fall to clear out the pipe. It is reasuring to have this kind of dependable service available.

Approximate cost of services:
$200.00
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Company Response

**Thanks Sue and Ken** We are grateful for the review on the positive and informative services you received from DrainWorks. It is rewarding to know that DrainWorks will be your choice for plumbing and drain service. Thank you for your patronage.

Christine in Christe Pitts
Christine in Christe Pitts
1 review Toronto, ON
10/10

Pipe and drain replacement

My basement drain had begun to overflow- causing a terrible odour throughout my house! We had just completed an expensive waterproofing job and this was the last thing we needed. I called Drainworks first thing Monday morning and by noon a representative had been sent out. Frank Casciaro was conscientious and took the time to explain every detail of the job that needed to be done. As my husband was out of town and I was completing the repair while taking care of my 5 year old on my own, I appreciated his professionalism and courtesy. After the job was completed, they sent someone to clean up the area- they left it clean and dust-free. I would recommend Drainworks (and Frank) to anyone needing a repair.

Approximate cost of services:
$6,000.00
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Company Response

**Thanks Christine** We appreciate your review and are glad you were so satisfied with the all services we provided. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on.

H in Oakville
H in Oakville
1 review Oakville, ON
3/10

Bathroom Tap Reinstallation

I had a simple job - to remove two bathroom facucets and sinks from an existing counter and reinstall in a new counter. I had the first part done at the bargain(?) price of $269 befor tax for approximately 1 hours work. He took them out and made a big production about the hair in the traps. Quote to reinstall was $488 (before tax)even though taps were already assembled. No flexibility in price - they are preset. Had it done by another plumber for $100. Net is Drainworks is professional, but comes with attidtude and high cost.

Approximate cost of services:
$750.00
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Company Response

H.in Oakville - let's remember that you made an appointment and agreed to our $69 assessment fee for one of our plumbers to come to your home. Once there, we gave you a price to disconnect and remove 2 sinks and 2 faucets for $200 which you agreed to and we completed the task. Further to that you requested pricing for additional work to be done at a future date - which you were given. The way in which DrainWorks conducts business is that we give our clients the option to proceed or not to proceed with quoted work - up front. You decide. What would have been better to do in your case? Do the work and then give you the cost owed and then negotiate? Most people would agree that giving an up front price and an option to proceed/ not to proceed is the right way to do business. Lastly, wondering why your $100 plumber wasn't there originally to do the first part of the work - nevermind the second part which you claim.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.