I had a simple job - to remove two bathroom facucets and sinks from an existing counter and reinstall in a new counter. I had the first part done at the bargain(?) price of $269 befor tax for approximately 1 hours work. He took them out and made a big production about the hair in the traps. Quote to reinstall was $488 (before tax)even though taps were already assembled. No flexibility in price - they are preset. Had it done by another plumber for $100. Net is Drainworks is professional, but comes with attidtude and high cost.
- Approximate cost of services:
- $750.00
- Company Response
H.in Oakville - let's remember that you made an appointment and agreed to our $69 assessment fee for one of our plumbers to come to your home. Once there, we gave you a price to disconnect and remove 2 sinks and 2 faucets for $200 which you agreed to and we completed the task. Further to that you requested pricing for additional work to be done at a future date - which you were given. The way in which DrainWorks conducts business is that we give our clients the option to proceed or not to proceed with quoted work - up front. You decide. What would have been better to do in your case? Do the work and then give you the cost owed and then negotiate? Most people would agree that giving an up front price and an option to proceed/ not to proceed is the right way to do business. Lastly, wondering why your $100 plumber wasn't there originally to do the first part of the work - nevermind the second part which you claim.