Drain Rescue Plumbers

Fast and efficient. The problem was resolved the next morning very happy .Job well done

I put a nail in the wall which accidently hit the main water pipe. Needles to say the water started coming out of the drywall. I tried to call a few plumbers that I know with no luck. I tried to call enecare as we were paying for monthly coverage fees. They had no one until three day later. That will be cancelled what a waist of money when you need them they are not there. I called Drain Rescue who was at the house within a couple of hours. Blair was our plumber. He was courteous and made sure to do as little damage as possible without breaking the ceiling. The work was done amazingly with only a 12 by 12 drywall replacement job. Would I use them again? most definitely!!! and I will be asking for Blair and Blair only!!.

I had a sewer back up, and drainrescue sent Matt to assess the problem. He initially found a problem in our pipes and recommended the change. The crew came on scheduled day and completed the work to my satisfaction.
However, we had two more sewer back ups, which means the initial issue (although it was important to replace the pipe) was not the reason for the back. After the third visit, Matt determined the back-water valve was the issue as it was out-dated. He made recommendations, as well as went above the norm in going through what we need to do to prevent other backups. Matt has VERY helpful. However, we had some issues for the crews in getting the back-water valves replaced, and ended up rescheduling to another day. The other crew came as scheduled, and completed a good job.

Overall Drain Rescue has provided excellent customer service, but I did experience some issues, which is why I didn't give the full 10. But I would like to say Matt has been EXCELLENT, as well as the crews.

Thankyou!

Sept 27th I contacted drain rescue because our floor drain was backing up whenever sufficient water was expelled from our washing machine. Within 5 hours Denys was at our door and diagnosed that the problem was due to the original clay drain pipes separating and shifting causing blockage in the line. He identified the problems via his camera and I could see the ghastly results. He did manage to get the system running again and we knew it would only be a temporary fix. We decided then and there to get the problem resolved permanently. Drain rescue arranged for all the locates and they were on site within 30 hours. The job took three days but the care with which they operated was exceptional. The crew headed by Alexi was superb and the cleanup was outstanding.
I would highly recommend Drain Rescue to any of my neighbours if they should be in need of this service.

Last week I had noticed that my basement floor drain backed up with sewage. There was about 2 inches of dirty water all over my basement floor. Of course I was in a panic because I've never experienced this in the 15 years of living in my home. Instantly I went online and searched for a plumber. I am so happy that I came across Drain Rescue Plumbers.
The lady on the phone was polite and a pleasure to talk to. The plumber Matt was at my house shortly after.He was thorough in his investigation and showed me step my step was he was doing. He answered all of my questions with a smile (and there were A LOT of questions). It turns out my older home has clay pipes, once of which was damaged by tree roots causing my back up.
The following day a couple more Drain Rescue team members came to my home and started the repair. Matt was available to answer even more of my questions throughout the process.
I was pleased with the service and will definitely recommend Drain Rescue Plumbers! Thank you

Excellent service. Came out on time as scheduled.
Took care of the clogged sewer line quickly and at a more than reasonable price including a video inspection which we got to see.
Another plumber had come out 3 times in one week and did not fix the problem. Highly recommended.

Our experience with Taras and his company was wonderful. They were prompt, sincere and honest and their rates were very realistic.
They went to great lengths to find out what the problem was and to correct it without doing unnecessary things that would cost more. I would recommend him and his company to everyone who needs a plumber. We just can't say enough good things about Drain Rescue Plumbers.
Taras and his company are a rare find in this day and age.

We contacted several companies we found on HomeStars List for our sewer line replacement. Drain Rescue Plumbing was by far the most professional, responsive and flexible.
Was a great expense for us and I feel we found the best company to do the work for us.

My toilet was leaking from below and coming through my ceiling. I was in a panic because my husband was away. I called drain rescue. Brian was an absolute pleasure. He figured out the problem, fixed it and put me at ease. I will be sure to recommend drain rescue plumbers to everyone and anyone who asks. Thank you Brian.

I called drain rescue plumbers because I had raw sewage back up through my basement floor drain. A plumber came was at my door in 35 minutes (quicker than when I order pizza). Dwayne was the most professional plumber I've ever met. He explain step by step what needed to be done. My drains were like brand new within a couple days. thank you drain rescue team! I will be sure to recommend you!