Dodds Garage Door Systems Inc.

Garage Door opener spring broke at 4pm on Monday - really didn't appreciate how essential our garage is to our daily activities. I called Dodd's - based on hearing adverstisements on the radio over the years - figured they'd at least not be a fly-by-night operation. I was right - I had a great conversation with Sales on the phone on Monday, and a great Tech came an replaced my spring before 10am on Tuesday morning. Garage is back in working order - awesome experience.

I'm very satisfied with the work Dodds did for me. The existent frame was the reason other companies told me they couldn't install a motor to the garage door but Dodds somehow fixed it and looks beautiful!

The service was excellent! The sales and service technicians do their jobs very well. We received a recommendation from a friend, I would easily recommend them to someone else. They are polite, efficient and answer all questions, or get answers if the don’t know.

Had them out to fix a cable that had snapped. Asked for some advice on my other garage door that was sticking. Tech recommended just applying some lubrication to the weather stripping. After he left I noticed in addition to replacing the cable, he had applied lubrication to the other door as well.

THEY WERE FAST AND DID A GREAT JOB . I WOULD HIRE THEM AGAIN . HE WAS VERY EASY TO WORK WITH . THEIR PRICE WAS AS QUOTED AND PAYMENT WAS EASY TO MAKE .

I have a fantastic experience at Dodds! In addition to fixing my keypad quickly, the technician also took the initiative to fix the squeaking sound on my garage door. Great customer service.

Great service from Mike. Showed up on time and quick to give an accurate quote. Installers were courteous and professional. Quick 1/2 day job for a brand new door. Would highly recommend.

Dodds installed a new garage door for my mom. We previously had them install a new door about 7 years ago at our house which still looks and works like brand new. Same great product, same great service. May be more expensive than big box but definitely a case of you get what you pay for. Excellent overall experience second time around, just like the first!

I needed a new garage door and opener. Of all the places I looked into, I decided to go with Dodds. The salesperson I had was decent, but dropped the ball many times from prior to the purchase to just after the purchase. I had to contact the company a few times in the interim. I ended up ordering the door I wanted and was told 4-6 weeks. When I ended up contacting the company to find out approximately when the installation would occur, I was told that the door hadn't even begun being built. I was told that the 3rd party company had not received adequate information from Dodd's. That 3rd party company ended up on Christmas holiday shut down. So when my door should have been installed probably mid December, it wasn't actually installed until the end of January. I was told that they would "do something for me" and well I got a whopping $175 off of the capping for the door and that was it. For an over $10000.00 purchase and for such a delay I was shocked. Now, I have other doors I wanted replaced at a later date, but I won't ever use this company again. I even had asked about French doors for my patio and the salesperson said that a particular person would be in touch with me. Well that never occurred. And when I contacted the company about that, I was told...they don't do those kinds of doors. I'm like what??? So as much as I like the door that I ordered and the two installers that came to my home...for that reason alone is why I give 2 stars.

The gentleman at Dodds provided me a fair price, showed up on time and completed the job to spec. My customer was very happy with their service and the product, I will recommend them to other condos I deal with when the time comes.

Thanks for all the hard work.

Mark