Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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Patrick in Toronto
Patrick in Toronto
5 reviews Mississauga, ON
10/10

Installation of New Lennox Gas Furnace

I needed to change out my 21 year old Lennox Furnace. I decided to go with Cozy World. Their price was competitive. Farhad, the sales person and co-owner was very personable and up front. The installation crew of Fred and his helper were courteous, professional and very skillful in completing the work. They kept a clean work area and removed the existing furnace and all debris. Within a day Farhad completed all the registrations and rebate applications.
Cozy World certainly met and exceeded my expectations. I look forward to many years of satisfaction from my Lennox furnace and support from Cozy World

Approximate cost of services:
$5,000.00
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Company Response

Hi Patrick . Thank you very much for your business and taking the time to write this review .. Thanks again

Diana in Richmond Hill
Diana in Richmond Hill
2 reviews Richmond Hill, ON
10/10

Furnace, Air Conditioner, & Hot Water Tank Installation

Upon seeing all the glowing reviews, I got in touch with Fred at Cozy World & 2 weeks later I'm here writing my own review as a very HAPPY customer!

Fred, the co-owner, is very personable, conscientious, forthcoming, dependable & always quick to respond to all my inquiries. Kam, the Head Installer, is very experienced & proficient, & a patient mentor to Shaya (apprentice/helper). Kam's very nice to talk to, from sharing some helpful hints to his pizza lunch. They did not rush through the job but took their time to make sure that everything's done just right.

This has been a very pleasant experience for us. The whole team was superbe & the price was very competitive & reasonable for a job well done. With such capable people on the team, & the continual level of excellent service, I'm sure Cozy World will continue to flourish.

Let's hope our after sale service experiences will always be just as great..........I have a good feeling that it will be!!

Approximate cost of services:
$10.00
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Company Response

HI Diana Thank you for choosing Cozy World Inc. we really appreciate that you took the time and effort to write this Review. As customer satisfaction is our main priority, . Best regards, Fred

Linda a.
Linda a.
11 reviews Toronto, ON
10/10

New Furnace and Air Conditioner Installation

An extremely professional team to deal with from Farhad, Co-owner, who carefully explained all our new furnace and air-conditioner options to the installation team who worked most efficiently to complete the job on time. Great follow-up of relevant paper work. Highly recommend Cozy World!!!

Approximate cost of services:
$6,900.00
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Company Response

HI Linda we really appreciate that you took the time and effort to write this Review. regards, Fred

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Lennox furnace installation

Cozy World was one of the few HVAC companies that I considered when replacing my 14 years old furnace. Farhad, the owner responded with a very fair price for a high efficient brand name furnace and came up the same day in the evening to take a look. He gave me very good ideas of resizing the duct to accommodate a bigger filter and presented himself as a knowledgeable and trustworthy person. What makes this company different from others is communication. Farhad communicated through email very professionally making sure that my questions were answered the same day(I had a lot). On the day of installation, Masoud the head installer and his co-worker Ali came at the agreed time. In addition to installing the new furnace I asked to relocate gas pipe that obstructed access to the dryer's duct. Additionally Masoud suggested to install extra vents because our furnace is located in a confined place and has an intake line from inside the house. The whole job was done nicely, they tidied the floor and removed all packaging from the new furnace. All paper work of registering the furnace and applying for rebates was done by Farhad the same day. I was very happy to deal with Farhad and Masoud from Cozy World and would recommend them as reliable HVAC company. Thank you.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for choosing Cozy World Inc.
We really appreciate you for taking the time to write this Review . We have always tried to keep our customers happy as it has always been our priority

Best Regards. Fred

Maksim in Thornhill
Maksim in Thornhill
1 review Richmond Hill, ON
10/10

Lennox Furnace Install

After I've made my decision to go ahead with the installation, the crew moved in the next day and finished the job quickly and professionally. New cable had to be ran between the furnace and my Nest thermostat to support all of the features and the guys did an amazing job running the cable with minimal damage to the walls. Overall, happy customer here. Everything works as expected. I can now control my humidifier with my Nest app :) I recommend Cozy World if you need a new furnace!

Approximate cost of services:
$3,800.00
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Company Response

Hi Maksim,
Thank you very much for your business. It was my pleasure working with you.
Boris

J. Joseph in Markham
J. Joseph in Markham
2 reviews Toronto, ON
10/10

New Furnace, A/C, Air Cleaner, duct work and humidifier

After a basement underpinning job we needed to relocate and replace the furnace, this required new duct work. We also decided to get a new air conditioner, air cleaning system and a new humidifier. The guys from Cozy world were professional and thorough. I was impressed by the detailed quote (much more detailed than the other quotes I received) and with several options for me to choose from. When I sat down with Fred, he gave me an assortment of options and answered every question that I had. I was also very impressed by the hard work of the installation team. These guys spent two long days at my house and they installed everything perfectly. They were machines. I tend to do things myself when I can as I am a bit of a perfectionist. I was really impressed by the detail these guys went to, even going as far as using a level to making sure that the vent pipes were perfectly vertical. I would highly recommend Cozy world and have already recommended them to friends and family. I had a tankless unit installed by another company and the guys at Cozy world pointed out that the gas line was not proper (3/4" connection off of a 1/2" connection). They informed me that you cannot go from a smaller connection to a larger connection. That made sense. They didn't stop there though. They installed a tee off of the 3/4" line in the utility room so that the problem could be corrected. These are guys that will go the extra mile. I think that's what impresses me the most about these guys, you don't get what you pay for, you get more. If I would not hesitate to recommend Cozy World.

Approximate cost of services:
$10,800.00
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1 of 1 people found this review helpful.
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Company Response

Hi Mr. Joseph ..
It was a pleasure working with you I am really glad you are happy with everything ..
Thanks for the nice review
Fred

 paolo in Toronto
paolo in Toronto
8 reviews Toronto, ON
10/10

Excellent Service

My HVAC system was getting old, when my A/C unit turned on it sounded like a small plane trying to take off. My house would shake when the furnace motor kicked in.

I sought out quotes from four different companies and went with Cozy World.

-They had the best price.

-Boris took the time during his initial visit to explain the components of the HVAC system and to help me understand what I was buying.

-On the day of the install the Cozy World installers were great. They showed up on time, they were polite and quick. They explained my new system to me and when they were done everything was left neat and clean.

My new system is quiet and I am very pleased with the level of service at Cozy World.

Approximate cost of services:
$7,000.00
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Company Response

Hi Paolo. Thank you very much for this review and for your business. It's been my pleasure working with you.

Peter - Leaside
Peter - Leaside
6 reviews Toronto, ON
10/10

New Furnace and AC

I ran into a few problems with my furnace last year and made the decision to replace it this year. I called 3 companies that were highly rated on Homestars.
I decided to go with Cozy World because Boris was most responsive to all my questions. His quote was very competitive.
His workers were exceptionally polite and very clean. I was entirely satisfied with the price, installation and follow up.
I would highly recommend Boris and Cozy World

Approximate cost of services:
$8,000.00
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Company Response

Peter, thank you very much for your kind words. I will pass them on to the crew.

Edwin in Etobicoke
Edwin in Etobicoke
7 reviews Toronto, ON
10/10

Amazing Service - Love these guys!

We bought a furnace from Cozy a couple years ago, after researching many companies, and their service, recommendations, installation and pricing were all great. This week our furnace stopped working, and we couldn't figure out why. We called in and they tried to help us troubleshoot it over the phone, to no avail. Right away the next morning Fred came over to have a look, and he found that I had put something against the intake vent outside, so no air was getting in. Fred didn't charge us anything, even though he could have and I bet more other companies would have. We love these guys they're not just there to get the sale.

Approximate cost of services:
$70.00
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Company Response

Hi Edwin Thanks for the review .. We do try to take care of our customers .. thanks again for your kind words

Margaret from Toronto
Margaret from Toronto
2 reviews Toronto, ON
10/10

Installation of new furnace and air conditioner

After meeting with Boris to discuss our needs, we selected CozyWorld to install our new furnace and air conditioner. We were impressed with the thorough information provided to us regarding products, service and price. The installers, Kam and Yasha arrived on time and worked steadily throughout the day to complete the job. The work areas were left clean and all garbage was removed. The service provided to us by Boris and his team is remarkable and we would definitely recommend CozyWorld to our family and friends.

Approximate cost of services:
$8,900.00
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Company Response

Margaret, thank you very much for your business and this great review. I will show it to Kam and Yasha.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.