Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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99%

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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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Traveller from Toronto
Traveller from Toronto
6 reviews York Regional Municipality, ON
10/10

Quick, knowledgeable, efficient

Was prompt to respond, found the problem quickly, seemed to know what he's talking about.

Would recommend again.

1 2 3 4 5 6 7 8 9 10 11 12

Approximate cost of services:
$100.00
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Company Response

Michael, thank you for your business and recommending us.

tammygkwu in Toronto
tammygkwu in Toronto
2 reviews Whitchurch-Stouffville, ON
10/10

Lennox Furnace & AC replacement

I recently had my Furnace and AC replaced by Cozy World. The entire experience was excellent. Fred was able to give me a rough quote over the phone when I was initially doing some preliminary comparisons. When I was ready to get the on-site quote, he was able to come quickly, and thoroughly answer a number of questions I had. The installers were great as well. They worked very hard, and there was an unexpected complication based on the construction of my house. They persevered to solve the issue and to complete the installation very late into the evening. Even at 10pm when they were wrapping up, the installer was willing to walk through how to operate the system, and was extremely patient. When they finished, I immediately received the online rebate submissions. The service, and quality of installation were fantastic - all at a fair price. I would not hesitate to recommend Cozy World.

Approximate cost of services:
$9,760.00
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Company Response

Hi Tammy ..

Thank you for taking the time and writing .. I really appreciate your kind words ..I am very great full for seeing how hard we work to keep our "reputation" high
Thanks again

John & Elizabeth
John & Elizabeth
23 reviews Toronto, ON
10/10

Furnace repair

I'm always looking for a new hvac installer and I believe I've found them. Recently my 25 year old furnace failed, Fred was quick to respond and repair the starter. I believe I will be using Cozy World for future repairs and a new system if needed.

Approximate cost of services:
$220.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi John thank you very much for your review ..

Do let me know if you have any concern in future
Thanks
Fred

J&J in RICHMOND HILL
J&J in RICHMOND HILL
3 reviews Richmond Hill, ON
10/10

New Furnace and AC

Our 14 year old AC was struggling towards the end of the summer and we had issues last winter with the furnace and decided it was time to replace them. We met with several companies, Boris was very approachable, thorough, answered all of our questions and his quote was competitive. He wasn't pushy and was honest about the rebates we would qualify for. Some time went by (life got busy on our end) and we made it (somehow) to the cooler weather and started up the furnace only to find it was making the same strange noises as last year. We called Boris to schedule the install and he was able to accommodate in a reasonable amount of time. The day of the install went smooth, the guys were super nice, put down drop cloths, answered any questions we had and were finished in the time they said they would be. A great experience and no issues at all! Thanks Cozy World!

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for taking the time and writing this review .

We appreciate it very much
Enjoy your new system
Thanks again

Stephen Graham from Toronto
Stephen Graham from Toronto
2 reviews Toronto, ON
10/10

AC replacement

Excellent work, and great equipment. They replaced my furance two years before and I had them back for the AC replacement. I highly recommend them. They showed up exactly when they said they would and cleaned up after themselves.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
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Company Response

HI Stephen ..

Thanks for taking the time and writing this review
I really appreciate your kind words

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace installation

Boris showed up for the quote and extremely helpful on educating us the knowledge of furnace replacement. Very satisfied with the factory 10 year extended warranty from Lennox.

Installation was done within a day with basement renovation going on as well. Impressed with their flexibility.

Rebates were filed immediately after installation and Boris did an excellent job in explaining and guiding through the process. Minimum effort spent from the customer side.

Overall they are providing excellent service in a professional manner.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for calling us before the basement was finished, not after. :)

zhroy in Etobicoke
zhroy in Etobicoke
4 reviews Toronto, ON
10/10

Humidifier and Air filter

We just moved in to this house in Sept and found Cozy world Inc logo on the furnace.
I called Fred for 3 item might need to repair/replace (Furnace, Humidifier and Airfilter). He response very quickly and sent his guy Sina the next day. There was some noise in my furnace and Fred thought it might be something broken in the motor at the beginning. When Sina was here it seems to be a random issue, so Fred came again the 2nd day (Sat. morning) to double check the unit and suggest not to do anything at this moment.
The job is well done, the price is reasonable and the team is amazing!
I will definitely call Fred again for my heating and cooling issues.

Approximate cost of services:
$620.00
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Company Response

Hi Zhroy

Thank you very much for taking the time and writing this Review ..
I am glad you are happy with our service . and keep me posted about that noise issue if it comes back I will arrange it to be taken care of ..

Thanks again

Bev from North Toronto
Bev from North Toronto
2 reviews Toronto, ON
10/10

Furnace and Air Conditioner replacement

We were very happy with Boris and his team. We met with Boris and he provided us with good advice not attempting to oversell us product, in fact, quite the opposite. Once agreed, his installation crew arrived on time and were very professional. Their work was done well and they kept the mess to a minimum and thoroughly cleaned up after the work was done. Boris undertook all registrations and applications for rebates. We would strongly recommend Cozy World.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
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Company Response

Thank you Bev .
For taking the time and writing this review ..
We really appreciate it

Private User
Private User
3 reviews Newmarket, ON
10/10

New Furnace, AC Unit, Humidifier, and Hot Water Heater

Everything about this purchase - furnace, AC, and hot water heater - has been perfect. Farhad at Cozy World provided a prompt response to our request for a detailed quote, carefully explained our options, and did not in any way try to upsell us on any part of our potential purchase - we did that ourselves!

Then, the installation technicians were amazing. The cramped design of our townhouse made removal of the old components challenging, but these incredible technicians - Fred and Mahmoud - were more than up to this backbreaking task. Likewise, in other renovation projects here, we've found issues with the initial construction of the townhouse, and Fred did, too. And corrected them, with the result that he had to work a brutally long day. We really appreciate the very professional work that these guys did - and to top it off, they were so nice and helpful throughout the entire installation.

Finally, Cozy World was terrific in submitting the various forms for rebates.

I'll confess now to a bit of skepticism over the number of perfect reviews Cozy World had received on HomeStars - part of the reason we called them initially. Now I absolutely understand why; clearly, our overwhelmingly positive experience is not unique. Our thanks to the entire Cozy World team for making this happen. We have already begun to share our experiences with friends and family.

Approximate cost of services:
$8,700.00
What could this company do to improve their services?
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Company Response

HI Dianne .. Thank you for trusting us with your project and I am really happy we didnt let you down .. I really appreciate you taking the time to write such a nice review
Thanks a million

Rudi from Richmond Hill
Rudi from Richmond Hill
5 reviews Richmond Hill, ON
10/10

Furnace and Air conditioner

Purchased a new Lennox furnace and air conditioner with a new thermostat, a Lennox S30 which is a great add on. The features on it really make it worthwhile to have. Our new furnace is so quiet you can barely tell it is running.

I dealt with Boris who was so helpful answering all of my questions which made my purchasing decision very easy. He truly goes above and beyond to make sure that you are looked after, before, during and after the job has been completed.

Kam, the installer did just an amazing job and was happy to answer any questions I had. I was so impressed with the attention to detail with everything Kam & his assistant did.

I would definitely recommend Cozy World to anyone and will use their services
again in the future, 100% for sure!

What a fantastic company to deal with! Could not be happier.

Thank you Cozy World!

Approximate cost of services:
$7,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Rudi

Thanks for taking the time and writing this review ..

WE are very glad you are happy with the job and products

Thanks again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.