Excellent.
A short day and spotless afterward. We had a 23 year old furnace so anything coming in was basically alien technology but the new Lennox 2 stage 96% is a quiet smooth running furnace with no quirks so far. Of our 3 bids, quote was the most thorough and there was a rough inspection to determine what equipment made sense instead of just suggesting the existing btus of an ancient furnace. The techs informed every step (had to make a tiny hole to fit the newer thicker AC line, and exterior intake/outtake needed some discussion about three feet of separation. A bit of a trick with our place). Very polite.
Will fire up the AC in the summer and I don't think we'll be calling. :)
Boris took care of all the rebates which was just great. Thanks Boris, Kam, and the other tech I never got his name.
Paul