Cozy World Inc.

I just had my AC unit replaced by Saeed at Cozy World. The installation was well-priced, timely and thoroughly completed. I was asked if I had any questions and whether there was anything else I needed. Saeed delivered an exceptional experience. I’d certainly recommend Fred and Saeed at Cozy World Inc.

We had a great experience with Cozy World. They installed a 2 stage Goodman furnace with air filter and humidifier as well as a Goodman AC unit for us this past weekend. Boris was very friendly and professional, he took the time to answer all our questions and gave us honest recommendations for replacing our furnace and AC. During the install, Saeed and his crew were very professional and efficient throughout the job. Saeed was very skilled and did an amazing job with the duct work which was quite challenging as it needed to be done below our backyard deck (see photos attached). He was very knowledgeable and took his time to do a very clean and complete install. They also promptly registered the warranty and provided us a copy within 2 days of installation. We are very happy with the quality of work and customer service we received from Cozy World and look forward to enjoying our new furnace and AC. Thank you Cozy World team!

Highly responsive, professional and courteous from start to finish. Purchased furnace from Cozy World two years ago and their high level of service is still the same. Fred was a pleasure to deal with during the quote stage. He was responsive, consultative and professional.

Last September, Boris quoted me on new furnace options. He was very knowledgeable, courteous and informative. My old furnace was in need of a $700 part replacement and I wanted to get the new furnace installed before the winter. Unfortunately, a ridiculous delay from Enbridge's energy auditors resulted in me having to try to get through the winter with my ailing furnace. In March, my furnace stopped working. Because of the cold weather, I decided to repair my old furnace rather than replace it. I called Cozy World to arrange for the replacement of the part that was failing. Fred took the call and got back to me within 10 minutes with a same-day service appointment and the new part. When the serviceman arrived to install the part that I requested, he realized that the logic board was the problem (a $1500 repair), not the part I had asked them to replace. At this point I figured that I was stuck with having to replace the furnace and eat the $700 for the part that I had asked them to install. To my amazement, Fred came to my home and did something amazing. He did not charge me for the part, nor the service call PLUS he arranged for the installation of a new furnace the next morning at the price quoted from September, even though the furnace price had increased 7% since then. The next day, Fred and Sina (the furnace installer) arrived. The new furnace was installed without a hitch. They were very respectful of my home and did an incredible installation. The following day, they registered my furnace with Amana and Leslie followed up on the installation to answer any questions or concerns I may have had. Cozy World blew me away. Words cannot describe how grateful I am to everyone at Cozy World!

Boris is very professional. He came and did an estimate for a furnace and AC package. Got a 2 stage Goodman furnace and 1 stage Goodman AC. Asked about other recommendations and instead of trying to upsell me he gave his honest opinion of what I needed. He did not recommend an air purifier as it has mixed results but he did recommend a bigger air filter fr the standard 1 inch to 5 inch filter. I appreciate his honesty and professionalism. Took the time to explain everything as well. Also, furnace, humidifer and AC installer, Saeed and his crew are very professional. They put down cloth on the floors to keep the floor clean leading to the basement. Saeed also recommended and explained alot of the process involved and answered all of my questions. The install looks very clean and professional. he also replaced a cracked pipe for the water heater leading to the outside of the house. Would recommend Saeed and Boris to anybody. Very honest guys. Furnace installed 4 days ago. Will update once I've had it longer.

Cozy World provided excellent service throughout the entire purchase & installation process. Boris offered credible advice on selecting the appropriate units for our particular home. Saeed and his team were very meticulous when installing the equipment. Saeed also addressed any questions or issues that arose thoughout the process. I highly recommend Cozy World to anyone contemplating the purchase of a new furnace or air conditioner.

I would highly recommend this company. No issues. Professional. Great Install. Wonderful Customer Service from start to finish. I recommended this company to my sister and she was very happy with her new A/C and Furnace.

He was very polite and knew what to look for to see what the issue was. The issue turned to be that the furnace required a good cleaning since it wasn't cleaned for over 5 years. It's purring like a tiger.

Great work!

Cozy did a very thorough maintenance of our four year old furnace. Held to fixed price even though it required over 2 hours of work. I highly recommend Cozy for their professional service.

This is the second time using Cozy world, I got a furnace and ac unit installed about 10 years ago. Cozy world installers were amazing great attention to detail I left a review for that here on Homestars back then. For the tankless installation Sima arrived on time and did a great job. I highly recommend using Cozy world , Boris returns messages pretty quick and installers are highly trained. They do the job right. I have had a lot of different work done at my house and have always had a problem with the installers from different companies. But not Cozy world I was in awe after the first time I used them. Thank you very
much Cozy world I always recommend you to family and friends. It’s very hard to find customer service like this these days.