Cozy World Inc.

Boris and his people were professional and accommodating. We have a particularly small area for them to work with and they made it all happen. They were on time, clean and very professional. I have no hesitation in recommending Cozy World for anything.

Completed the project in winter with minimum downtime. Boris is always available to answer any questions that come up while and after installation - Good quality product, on budget and on time.

Gave me a fast estimate and a good price. Service was done at the scheduled time. In their field, those guys were knowledgable. they did the job well in the professional way.

Our sales person was very knowledgeable, and very serious about helping us buy the correct size furnace. He had more of an engineer's touch than a sales pitch, and he did not try to upsize our order.

I was pleased with the installers as well. They showed me their credentials, installed things nicely, and cleaned up after themselves. I felt very comfortable leaving them in my house.

Best of all, we were able to get our units replaces in less than a week.

Good advice, excellent service and the prices were good. I was referred to them by a friend who had dozens of quotes. I will definitely be passing their name on to my friends.

Yet another 10 star review for a well done job. With so many satisfied customers it’s hard to imagine another 10 star review will make a difference, but it’s the least we can do to thank Cozy World for the great service they provided.

The quoting process by Boris was quick and professional. All our questions and concerns were addressed professionally and sincerely. The pricing was well below what the big companies were asking for, for the exact same OEM models. The one day installation followed quickly after placing the order. The work crew (Fred and assistant) showed up on time, worked hard without a break, and went above their call of duty to provide creative solutions to a difficult installation. The finished the job earlier than expected, and cleaned up after they were done.

We are very satisfied with every aspect of the dealing with Cozy World and would strongly recommend them. When it comes to contractors, and we experienced many, Cozy World stands alone in a class of its own. Highly recommended!

On one of the coldest days at 2008, my furnace did not work, I called Enbridge (having the heat protection plan) and they told me someone will come over within 2-3 Days to check it out. Fred showed up that night at 3am and fixed my furnace with in 15min. if it wasn’t for Fred, my Wife, my 3 month old son and I would froze to death.

Thank you soooo much Fred...

We had a mid efficiency furnace that was getting old and was noisy. We got the energy audit and started talking to various furnace companies. Boris was very helpful and informative and was the only professional to tell us that we didn't need a big 80 000 BTU furnace for our house but would actually be able to heat it more evenly with a 40 000 BTU furnace. He was right. The Goodman furnace they installed is quiet, runs much less often and heats the house overall much better. The did the job within a few days of us giving the go ahead and the did it in half a day with no problems. The have always been friendly and helpful with us. I highly recommend Cozy World if you're looking for a new furnace that saves you on your energy bills.

After 23+ years of owning this house I have stories dealing with contractors (many unrepeatable) and not one as uniformly positive and worthy of repeating as Boris Sherman- Cozy World- and his crack installer Kam. The fact that I had already bought and had installed 2 furnaces over 17 years prior to meeting Boris speaks for the fact that bad work abounds and good work is rare. Oddly they cost about the same!

To this day, when I have anybody in the furnace room I ask them what they think of the quality of the work and to a person they all say one of the best looking installations (yes, you can tell a great deal by how it looks). The whole experience of meeting, 'negotiating' and going through the trauma of a December install was made as easy as possible by these qualified and first rate team members.

Cannot say enough...!

Boris gave good advice, a clear written quotation, the work happened on time, the bill matched the quote, the guys were terrific and the paperwork for the energy program was processed promptly. The timely email follow-up from Boris to be sure everything was OK was a nice touch. This has been my best contractor experience to-date and becomes our new benchmark for evaluating how other contractors handle their business. Sincere thanks to Cozy World & Boris for the excellent service. Mike M.

It's funny that one of the two rating questions was asking "How likely are you to recommend this company to your mother?" because, in fact, I already did. After Boris inspected our home and we agreed on the price, which was roughly $2000 better off the another quote we had got from one of the big companies for the exact same product, Fred came by the day I scheduled the installation and by the end of the day the job was done. My wife and I couldn't be happier! The furnace is now quiet and the baby does not wake up any more because of the noise. Not to mention all the money we saved and the better warranty Boris has provided us with at no extra cost. And my mom was very pleased as well with the service she received in having her humidifier installed. She was all worried, like mothers usually are, and of course she didn't believe when I said she doesn't have to worry but in the end, she couldn't be happier.
I always wondered how could everybody that deals with the guys from Cozy World be so happy but after having dealt with them myself I could only say it's been a pleasure!