Furnace install & after sales support
Cozy World installed a Goodman furnace and A/C unit in 2010. My experience was similar to all the other 10s: Boris made a good assessment of my needs and offered a competitive quote. Fred and his partner came promptly at 8am and had it installed in 9 hours.
The furnace ran well for two years until it recently died overnight. I called Boris the next morning and Fred arrived by noon to check it out. For nearly 2 hours, Fred pulled apart the furnace to trace the problem and he discovered it was not the furnace at all, but my gas meter which failed. I had to call the gas company to swap out a new meter instead.
I feel bad that I called upon Fred for what became a non-furnace issue, but I was impressed with Fred’s diligence and dedication to help me troubleshoot. In short, Cozy World’s installation work and after-sales service gets top marks.
- Approximate cost of services:
- $5,500.00