Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (523 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

humidifier, furnace service

The products provided by Cozy Comfort are exceptional. As well, their service providers are prompt, efficient, leave the work area clean and are always very polite. I highly recommend Cozy Comfort.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review and good words about our company.
Best regards,

jill and graeme in Toronto
jill and graeme in Toronto
1 review Toronto, ON
10/10

Purchase and installation of Gas fireplace

Cozy comfort is a professional and efficient installer of fireplaces from start to finish. After calling the company, Sam came to our home and gave extensive advice on all types of solutions helping us choose an efficient gas insert. Communication was excellent: the installers arrived promptly at the time and date confirmed. Haytham and Joe adjusted the installation to accommodate a difficult chimney, tested and instructed us on how to use, went over the guide, and cleaned the site perfectly. All this was accomplished in two weeks over Christmas, with the most friendly and polite service. The fireplace is beautiful, easy to use, and supplies great heat.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for great review. Welcome to Cozy's family.
Brian Kar
President

Goldenline Printing Inc. in Scarborough
Goldenline Printing Inc. in Scarborough
1 review Toronto, ON
10/10

Heating / Air conditionining

Cozy Comfort Plus provided exceptional service, on-time, professional and affordable. Their knowledgable technician provided our business with the exact air-conditioning/heating unit that we required. We highly recommend them for all your air-conditioning/heating needs

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your nice review about us. I'm glad your business is doing well, hopefully The new HVAC product makes everything work even better.
Best Regards,
Management

julianne in Toronto
julianne in Toronto
1 review Toronto, ON
8/10

north york

I was pleased with the service.Hay Tham and Amir were excellent. They worked long and hard until 630pm. I appreciated that they moved out heavy furniture to get at the space. They put everything away at the end and cleaned up beautifully.
I feel confident in the workmanship, but its early to give a full review,time will tell.

Approximate cost of services:
$6,000.00
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Company Response

Hi Julianne,
It was my pleasure doing business with you, and thank you for your support. I am sure this business will brings us more in future.
I will looking forward for the-10 rating from you as soon as you feel comfortable.

Regards,
Brian
Best regards,

Second respond,

Hi Julian,
I was wondering with the new business that we did recently if you have come up with the idea of rating us at 10? If yes please respond
Thanks
Management,

Dean Miller from North York
Dean Miller from North York
5 reviews Toronto, ON
10/10

fireplace

the second fireplace in my home. And again with a challenge. Brian and his team were able to work around the challenges and eventually provide me with the "den of dreams". "Hiccups" along the way were addressed quickly and professionally.

Next requirement will be in about a year. Based on what Brian has done so far, I will not be looking for quotes. I learned previously it was a waste of time.

highly recommended!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Dean,
It was an absolute pleasure to do business with you again. I'm soo thankful for the recommendation to both your neighbors.
Please call me at any time when you have any questions.
Happy New Year
Best regards,
Brian

Janet from Toronto
Janet from Toronto
1 review Toronto, ON
10/10

AC installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Sam was here promptly to write up my order and deposit. An appointment was then confirmed for installation of a new Central Air Conditioner before Christmas by Mark. Raymond and his crew finished the job early one day and worked right through until after 5pm to do my installation. It was helpful that I spoke to all the same employees who installed my Tankless 4 years before. A great job, even with my electrical panel glitch, by friendly people.

Approximate cost of services:
$3,000.00
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Company Response

Dear Janet,
It is a pleasure and rewarding to see your kind words and having clients like you in Cozy Comfort Plus Inc.
We try hard and thrive on providing professional and friendly services, especially to our loyal clients.
Wish you a happy 2016.
Best regards,
Sam K.

N. Zamani from Toronto
N. Zamani from Toronto
1 review Toronto, ON
9/10

Tankless Water Heater Install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This was a very clean installation. Cozy Comfort Plus took great care of me throughout the entire process. It was a fantastic experience overall. I would definitely recommend Cozy Comfort Plus to my friends and family!

Approximate cost of services:
$4,348.00
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Company Response

Thank you for the great review and giving us the opportunity to provide you with this service.
We truly appreciate your recommendation of us and most graciously thank you. Please check out our website if you would like to get design ideas and to see the other services we provide.
Yours truly,
Brian.

msbf in Mississauga
msbf in Mississauga
2 reviews Toronto, ON
5/10

gas fireplace service and repair

While the person who came out to examine and service our gas fireplace was careful and pleasant, he concluded that it was unlikely that it could be repaired. The firm's next step was to have a very assertive salesman call and press us to buy a new fireplace. Wanting to avoid the disruption of a renovation that would involve considerable redecoration and never given a clear and persuasive explanation of why repair was impossible, we consulted another firm that successfully made a repair. I think that while the service people are adequate this firm is too intent on making new equipment sales for my taste.

Approximate cost of services:
$180.00
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Company Response

"Hello and thank you very much for your review. We appreciate any and all feedback and will use them to help us improve our performance and procedures. Not everyone is perfect; we are constantly changing, growing and improving.

That being said, the most important concern for us here at Cozy Comfort Plus is safety. Older units can be difficult to repair. Not only is finding the right parts difficult, but the risk of the unit breaking down again increases with time. This, in turn, increases the risk of the unit causing damage to property and people alike.

It is in our experience that when a fireplace becomes over 10 years old, it is highly recommended that it be replaced. Regulations change, manufacturing capabilities improves, and new technology all help to deliver not only a better performing unit, but one that also meets current safety standards.

We are happy that you were able to resolve your issue and wish you all the best for the future. However, we still stand firmly behind our suggestion that the unit be replaced. Safety is always our number one priority and we strive to make sure every one of our customers receives the best advice."

MB in TO from Toronto
MB in TO from Toronto
1 review Toronto, ON
10/10

Gas fireplace inserts

From start to finish we had an excellent experience buying fireplace inserts from Cozy Comfort Plus. The salesperson walked us through the options, clearly laid out everything we were getting and the costs. The installers were on time, installed everything in a few hours, and left the place clean. They explained how to operate the fireplace and answered all my questions. Nice work all around.

Approximate cost of services:
$5,000.00
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Company Response

It is my pleasure to have you as a client and thank you for taking a time to write a review.
Welcome to Cozy's family and we wish you all the best with your new equipment.
Regards,
Management

Dave F from Toronto
Dave F from Toronto
3 reviews Toronto, ON
10/10

Gas Fireplace Insert

I came across Cozy Comfort Plus on Homestars while researching supplement heating for my finished basement. I originally considered installing a gas wall furnace but after discussing with Brian we agreed the best option would be to install a Gas Fireplace insert in my wood burning fireplace.

Brian stopped by my place on Tuesday to review the site and discuss options/cost. Thursday I stopped by Cozy Comfort to check out the display units and placed an order to install a Valor G3 gas insert. Friday two gentlemen completed the installation on time without any issues. So the process from start to finish was very fast and efficient.

Brian is extremely knowledgeable answering all my questions and reassuring I selected the best unit satisfying my concerns with regards to quality, safety, efficiency and cost.

One of my requests was the ability to manually turn on/off the unit with a wall switch. Brian did say there was an option with this unit but when the guys were doing the insulation they said that it was not possible to hard wire a wall switch to the unit and it could only be operated with the remote control. After I had time to review the documents that came with the unit it does mention that a wall switch is an option so I will follow up with Brian. This is not a big concern but manual control would be a “nice to have” option.

Overall I’m very satisfied with the out come and would do business with Cozy Comfort Plus again. I’ll post an update when we get into the heating season after I have an opportunity to run the unit for an extended period of time.

Dave

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Dave, Thank you very much for your excellent review! It was a pleasure to have Cozy Comfort help you choose the perfect fireplace for your finished basement. We are always striving to provide the highest quality of service, and are happy you are satisfied with the swift service.
We know that choosing the perfect fireplace can seem like a difficult task. That's why the experienced team at Cozy Comfort will walk you through every step of the way, ensuring you are 100% satisfied with your new fireplace.
On behalf of everyone at Cozy Comfort, we are glad to welcome you to the Cozy family, take care Dave!
Best regards, Brian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products, tankless, Ductless, mini Split A/C or Heat Pumps. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Rinnai, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Oak like. Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, gas, Wood
- Mantel
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace
- Plumbing
- Electrical
Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.