Contex Roofing Company Inc. No Longer In Business

I am a general contractor with very high standards of quality and professionalism. For more than a year I had the great pleasure to hire Contex Roofing Company for all my roofing projects large and small, shingled and flat roofs.

I cannot express my gratitude to them for their exceptional quality of workmanship and reliability. The company consistently delivers on time, on budget and stays 100% behind its work.

Before starting the actual roofing work, Contex roofers always set up complete protection of all grounds and property including: windows, flowers, shrubs, ornaments, wood decks and
neighbouring properties. They perform a thorough final cleanup and their work sites are always left nail and debris free after they finish their job.

Contex’s prices are very reasonable, and considering the quality and professionalism of their services, I strongly believe, based on my extensive experience with many other roofers in the past, that Contex Roofing Company provides the best value to their clients when compared with the other roofers.

Therefore, I strongly endorse Contex for their outstanding roofing services and whole hearted recommend them to anybody looking for a great roofing company that does exceptionally well build leak-free roofs all the time.

The north side of my roof needed work. A year earlier, there was some patchwork done, but it still needed proper attention. I was finding it difficult to obtain a quote, perhaps because it seemed a small job. I contacted Peter at Contex who came out promptly to quote. I was pleased to be taken through the process and provided a comprehensive breakdown of what work was to be done. The guys were able to schedule me within 2 wks and did a clean and thorough job. Clean up was good, and no issues. I now have a new half of a roof and am very pleased.

I got an estimate on the replacement of my eaves from Contex. Given that the price they quoted was competitive with other companies, I went with them because they indicated they'd be able to start the job within 4-5 days. After they took my $1000 deposit cheque, I asked again about a start date, and then the story changed and it was going to be at least 2 weeks in the future. It's now over 2 weeks later, they've cashed my deposit, there's no start date in sight, no work order on file, and evidently there is a question about whether the job will involve custom work that will jack up the price above the original estimate. It has taken 4 phone calls from me to get this information. I would stay away from this company - they appear to be efficient when it comes to cashing cheques but little else!

Simple job. Repair a few rows of chimney bricks. Top it off with a cap.

Terrible at communications. Never return calls. Had to explain what I wanted done on numerous occassions. Then they almost messed it up. They forgot to cap it. They were going to just leave it open. Then they wanted to charge me extra for the cap. Just awful. Finally finished the job but put the oldest, cheapest cap they could find. Looks like it was probably just in their garage or something.

They subcontract out their work.

Avoid Contex Roofing.

To begin, Contex Roofing provided a reasonable and fair quote (I had 3 in total) on removing and replacing the old asphalt shingles on our old semi-detached home near Little Italy in May 2008. My initial contact was Trevor and he was a "go get'm" Sales guy. Very quickly replying to me and making sure Contex would start working right away. After making my initial payment, I was never told who my operations contact should be. Trevor seemed to disappear after my payment was processed. To make a long story short, the roof was done basically on time and a little over the estimate (apparently there was an additional set of shingles that had to be removed so the price jumped up about 15% from the quote). The issues I have with Contex came after - they left a horrible mess that had to be cleaned up (after several phone calls), they cracked our neighbours window (I assume from throwing debris off the roof), and worst of all, the roof leaked MORE after they fixed it. To address the above points - they did eventually clean up the yard, they did not ever address fixing our neighbours window (he ended up fixing it himself), and after several callbacks, they finally tended to further fixing the roof. Now, to my fault, Mike was back in November re-sealing some of the mortar on our roof, he told me I should replace the eaves troughs up there - which I have not yet done. The problem I have is twofold - 1, after I call them I don't hear anything back from them. They didn't call me (nor my Property Manager who takes care of our place) to confirm when they would show up, nor did they call either of us to tell us what they did or saw. It was only from me being so persistent that I ever found out what was going on with our property. 2 - Mike has let it be known that I should have replaced the eaves troughs - this was told to me in November. Why was I not told this May thru November when the work was originally done? Again, it goes back to their severe lack of communication. As such, as you'll see in my Title - "If you like a lack of communication - call Contex". So, after over $9,000 in repairs ($7k to Contex and $2k to someone replacing the ceiling where it was leaking), I still have more money to spend on replacing the eaves troughs. What bothers me the most is that why didn't Contex suggest and/or do this work a year ago? They're the experts - aren't they???

20 year old shingles stripped and replaced, along with front and back mansards, some wood replaced as well due to wear. Contex was the last of 5 quotes I got, and came in the lowest, a pleasant surprise after receiving quotes that were way out of the ballpark for a pretty basic job on a smaller sized house in bloor west village. Paul was prompt with the quote and within 2 days the materials were delivered. From the time of quote to completion was a week. The staff were quick responding to a few questions I had (ie. Arnold) and the roofers worked hard over 1.5 days to complete. Full cleanup, looks great, no problems at all. Definitely would recommend.

We had a 7 year old home with curling shingles on the front elevation that ended up lifting and being blown off in bad weather! With everything you see on TV these days about contractors we were definitely apprehensive about selecting a roofing company!

We contacted numerous roofers -we had a couple who wanted to charge a fee to come out to perform an estimate because we were 'out' in Milton; one who said they'd be out in a couple of weeks to do an estimate (despite telling them we thought we had exposed wood); and a couple including Contex who came out without issue.

Despite Contex being slightly more expensive, we chose them initially because of the professional, friendly, and timely pre-sales support from Phil and others that we had contact with at the main office. Phil also explained they would make every effort to expedite the process given our exposed roof.

Once we gave Contex the go ahead everything flowed like clock work. Did they expedite as promised? Did they ever! The dumpster and materials were delivered the next day, and the work started the day after that…on Saturday. The crew were amazing -friendly and respectful; informative and knowledgeable answering any questions asked; and man did they graft!!! They worked through until dusk leaving only a few bits and pieces to finish off. They cleaned up before leaving ~ to the point you wouldn't have known they'd been!

It rained and was windy all day Sunday, but they were back first thing Monday and finished off that morning...despite the major drop in temperature! [I'm a little late in writing this review]

All in all an excellent experience and we would have no reservations recommending them to family, or any one else. Any apprehension we may have had going into this quickly became admiration for a great outfit! A job well done Contex Roofing.

Needed to replace soffits, facia and eavestrough on half of my house. The price I was quoted was fair and the work quality was top notch and done on time. No issues whatsoever.

I needed urgent replacement to my flat roof, and winter was approaching. I called Contex Roofing to take care of my needs. Phil came to my house to discuss my roof replacement, and he recommended replacing the window casements, along with the eavestroughs, downspouts and fascia. My house is now very cozy, they did a superior job! Because my roof was an emergency fix, Contex made my order a priority.

Contex's estimators appeared very knowledgable but the workers attention to detail was poor. They did some minor damage to other parts of the house and it took several calls to the company to get it fixed and to get the mess they left cleaned up.