CB Tree Service

Tree Service
Toronto ON M5R 2E2
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Tree Service
CB Tree Service
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98%

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Reviews for CB Tree Service

Average customer rating:
9.8 10 (332 reviews)

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Emily in Toronto
Emily in Toronto
2 reviews Toronto, ON
10/10

removal of a dead overhanging tree limb

I couldn't be more satisfied with Craig and his crew. The consultation was clear and useful, the work was excellent, the clean-up was super, and the price extremely reasonable. On a personal level, Craig and his employees were courteous, honest, and hard-working. We had a very large, long limb of a neighbour's tree hanging vertically over our back yard. Over the past year, we've watched more and more of its branches stripped of bark, and old dead bits of wood falling off during storms. Some branches were actually hanging quite precariously and we decided enough was enough. We contacted Craig and he suggested removing the limb altogether. After the work was complete, he stuck to the quote he'd provided us, even though more work was required than he'd anticipated. I will be highly recommending his services to friends and relatives.

Approximate cost of services:
$650.00
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Susan Lindell in Scarborough
Susan Lindell in Scarborough
3 reviews Scarborough, ON
10/10

Tree cutting, trimming & removal

Once again Craig and his CB tree service has done an excellent job of removing a hazard portion of a soft maple overhanging our house and our neighbours. His crew trimming back the same tree, removed another chinese elm beside our house and trimmed an additional chinese elm which was too big to cut down without a permit. Craig was speedy, knowledgeable and professional. His crew did a great job of clean up too.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for the kind review and for bringing us back to your property to care for your trees. Please consider yourself one of our preferred customers and we look forward to coming back again. Until then, all the best, Craig.

Sharon from Toronto
Sharon from Toronto
7 reviews Old Toronto, ON
9/10

Pruning

We have a very shady back yard with quite a bit of tree cover. A Japanese Maple that was planted there was slowly dying. Upon consultation with a horticulturist it was suggested we try and prune the surrounding trees to give the maple room to "breathe". Out of all the quotes I requested Craig, with CB Tree Service, was the only one to offer service beyond the pruning of the trees I originally requested. He not only pruned my trees but removed some offending branches from neighbouring yards (especially those among the power lines) to really open up the space and allow quite a bit more sunlight into the area. He then suggested that next spring I try a liquid fertilizer as well as spikes to try and bring the maple back to life.

The work was done expediently and the area left clean and tidy.

Overall a great experience. Thanks Craig!

Approximate cost of services:
$550.00
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Company Response

Sharon thank you so much for the kind words and for posting this review. The yard looks great now and much brighter after the pruning, I'm pleased with the results. I hope the Japanese maple tree does much better now with all the extra sunshine.
Good luck with the garden and thank you very much for the work.
All the best, Craig.

Aleksey in York
Aleksey in York
4 reviews York, ON
4/10

Tree Removal

I have mixed feelings about this CB Tree Service.

Overall: if you need emergency service, these guys will be likely be the first on site. But just expect that you will have to monitor they all the time.

Project: massive tree (12 meters high, around 80 years old) felt down. Tree felt on Monday evening, they started job on Wednesday afternoon, finished on Friday evening.

The good: they did an emergency service on a pretty complex project.

The bad: all sorts of things
1) They did not explain that they would leave the wood of the trunk behind or that they would be big pieces. I did ask about the removal of it, but that was extra. What I was left with was around 3-4 tones of logs; some of these were 100-120 kg so even moving them was not an option. I had to rent the chainsaw next day to just cut all of the big pieces. Plus the removal of that was also quite expensive.
2) They broke bunch of patio stones when they thrown the wood on them. Eventually they realized that and moved the patio stones away. When I asked them if they will put it back, there was a confrontation. Eventually they did placed them back but very sloppy.
3) The guy was constantly asking for money order. I did not like that. His argument was that he had to pay the workers at the end of the week and need the money now. Well, there is something wrong with this company if they need money orders and have no cash in the bank.
4) On the second day they just left the job site in the middle of the day. They did secure the tree so it won't fall or anything. Why: according to them, it was too hot. I am sure they went on another job site but that was not really satisfying when I came back on Thursday evening and so not a big progress.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Allexee ,quite simply, you are not telling the truth. Your review is so inaccurate, I'd like to set the record straight and respond to your criticisms about our service.
1) Before we accepted the job, all of the details about the removal were laid out and explained to you before work began, because it wasn't your property and you were looking after the project for the homeowner who was out of the country. You were quite aware that the pieces of wood would be cut to firewood lengths and left on site as you requested. We offered to dispose of the wood for you for a small fee, but you declined, stating that you had arranged a junk removal service to remove the wood. The wood was left behind as per your instructions.
2 )We did not break a single patio stone, that is an outright lie.The truth is that we explained to you before work began, that the patio stones could not withstand the impact of the falling pieces of wood as the tree was being cut, and we asked you to move the stones before we began work. You asked us to do it for you and we did on our own time and for no additional charges. The slabs were old and rotten, many were cracked and broken from wear and the expanding root system of the tree. We also explained to you that we would be unable to place the broken stones back in their original position and that we had not included this extra work in the original estimate. I'm sorry if you felt that was a confrontation, it was merely a fact. In any case when the removal was finished I asked the crew to replace the stones anyway, on our own time and at no cost to you, simply because we didn't want to leave you with a big mess. I'm sorry if you found this free service sloppy. I should have left the moving and replacing of 40 to 50 seventy pound patio slabs for you to do, please forgive me.
3) We never asked you for a money order at all, that is totally untrue. We did however explain that we expected payment on completion of work. You agreed to pay us a certified cheque when we finished and you did not keep your agreement. We had to phone you several times with many missed appointments before we were finally paid. You then asked us to remove a second tree which required a permit, and even under the threat of a bad review, we decided not to do any more work for you. We prefer to work for people who appreciate our dedication to our craft and our quest for service excellence. We don't mind doing something for nothing on occasion when it is appreciated, in fact it's a pleasure.
What you probably aren't aware of is that we did such an amazing job removing your tree from such a dangerous situation, we were featured in the national post newspaper that day
(See:national post newspaper August 30, 2013 article titled " how cutting down trees can be one of the most dangerous jobs" Tthe photographer attended your property that day to take the pictures. It"s too bad you weren't there.
4) To avoid the risk of accident or injury,we wrapped up early that day because the humidex was 42 degrees.,and the men were becoming fatigued. It is dangerous to perform this work when you are less than one hundred percent and we decided to err on the side of caution to be safe and no, we didn't go off and do another job elsewhere, we were totally exhausted.
It's clear to me that you didn't appreciate the fine service you were given and unfortunate that you feel you have to lie to discredit our company.
I'm sorry you have mixed feelings about us but my feelings are absolutely clear. Shame on you.

Pat in North Toronto
Pat in North Toronto
9 reviews Toronto, ON
10/10

Tree service

We needed to have a tree cut down in our yard so I went to Homestars looking for a couple of tree service providers that were highly recommended by customers. I contacted a couple of companies and found they were not reliable. CB Tree Service clearly stood out. The many comments about CB really reinforce a professional, friendly, responsive, reliable, and quality service organization provided by Craig and his very competent team. The quote for the job was reasonable and the job was completed according to schedule. Not only was the tree cut down, the wood was cut up, neatly piled and the clean-up job was perfect. I really do believe CB Tree Service should be held as a model of a quality service organization. Excellent job!

Approximate cost of services:
$500.00
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Company Response

Thank you so much for the kind words Pat. We are grateful for every review we receive. Please be assured that you or your friends can expect the same service if you ever need our help again in the future. Until then, All the best! Craig

Teresa from Etobicoke
Teresa from Etobicoke
3 reviews Etobicoke, ON
10/10

Removing of broken branch

The service was first rate - called on Tuesday for a quote on removing a cracked brach on my locust tree that was hanging over the pool. They came out the same day and said they could do the job the next day. The limb was removed AND the tree was trimmed. The crew was pleasant, did an amazing clean up job, cut up the wood for firewood and my pool was still clean. Will definitely call them again. By the way called around a few other places and it would of been a week before I could even get a quote!

Approximate cost of services:
$300.00
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Company Response

I'm pleased we were able to help and very grateful for the kind review. Please call again. All the best, Craig.

Susan from Toronto
Susan from Toronto
7 reviews Toronto, ON
10/10

wind damage cleanup

Craig and his team were amazing. Responsive to the first call, gave a clear estimate, delivered impeccable service on time and on budget. Our property has never looked so great.

Approximate cost of services:
$500.00
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Company Response

We'll do our best to continue to earn your favor. Thanks so much for taking the time to post your review.
All the best, Craig.

JM from M4C
JM from M4C
2 reviews East York, ON
10/10

Emergency securing of a broken limb

Called Craig on a Sunday morning and he was able to show up within 2 hours. Craig came by to secure a tree limb that was at risk of falling and causing further damage to our neighbours' properties.

He is extremely patient, knowledgeable and perhaps most importantly willing to educate you about his business - which is trees of course. Craig took the time to explain to us the condition of our tree, future maintenance to consider and eased our concerns.

Thanks again Craig for making it out on a Sunday.

Approximate cost of services:
$600.00
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Company Response

My pleasure. Good luck with the tree. We're at the other end of the phone whenever you're ready. Until then, all the best, Craig.

Ursilla Breen from York
Ursilla Breen from York
1 review York, ON
10/10

Removal of broken tree located in private backyard

I called many companies to assist me with this broken tree and decided on using CB after meeting Craig. I spoke to Bill initially and he was very helpful and sounded sincere. He assured me that someone would be out on the same day to see the tree. Craig showed up in the afternoon and provided me with a very reasonable quote and timeline to have the tree removed. The tree was removed with 48 hours by Craig and his team. The 3 guys were very efficient and tidy, even the sidewalk and the street were cleaned up before they left. While Craig was on site I asked him to remove 2 small fruit trees that were dying plus remove 3 branched from another tree that was hanging too low to the ground. He happily assisted with the additional request. I offered to pay him more than what he quoted to cover the cost of the additional work but he refused. I am very happy with the level of service I received from Craig and his team and would highly recommend them to my close friends and family. You should not hesitate to call CB if you need assistance with any tree related services. Thank you Craig!!!!

Approximate cost of services:
$350.00
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Company Response

Thank you for the kind words, and of course thank you for your business. We're happy to be of service and it's especially gratifying to know the work was appreciated..All the best, Craig.

cecile bassels from York
cecile bassels from York
1 review York, ON
10/10

branch removal

One of my trees had a huge broken branch and as my neighbor said "it will take out your kitchen". I was very concerned so I started calling tree services. Tried 4 companies-some did not even return my call and the rest said they could not come until Sept or October. I called Craig at CB Services_ He came the same day and stated it was an emergency. So the following day he and his crew fixed the problem. Thank god for Craig and his fast response. He and the team were very professional and super polite. I like them all. Again Craig thank you so much!!!!

Approximate cost of services:
$1,300.00
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Company Response

You're very welcome and thank you for the kind words. I'm glad we could help and always grateful for the review. Hope the tree behaves in the future (lol)
But we're ready to help if needed. All the best, Craig

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CB Tree Service

A big thank you to all our customers who placed reviews on our site last year. We’re very grateful for all of the kind words
Because of your great reviews, this year we were honored to receive Homestar's Best Of The Best 2024 tree service award for the third consecutive year!

WINNER OF BEST OF THE BEST AWARD
2024, 2023, 2022
BEST OF AWARD WINNER
2024, 2023, 2022, 2021, 2020, 2019, 2011
EXPECT A GREAT JOB!

WE’RE PROFESSIONAL, SAFE, RELIABLE AND AFFORDABLE
WE PROVIDE HOMEOWNERS AND BUSINESSES WITH PROFESSIONAL CARE AND RESTORATION OF TREES, HEDGES AND SHRUBS. WE ARE EXPERTS IN THE SAFE REMOVAL OF DANGEROUS OR UNWANTED TREES AND STUMPS.
•OVER 50 YEARS RELIABLE SERVICE.
• ANY JOB BIG OR SMALL. PRACTICAL AND AFFORDABLE TREE CARE SOLUTIONS, HELPFUL COURTEOUS STAFF, BEST PRICES, GREAT JOB.
LET US HELP YOU LOOK AFTER YOUR TREES.
• FREE COST ESTIMATES • 24 HOUR EMERGENCY RESPONSE •

CATEGORIES
Tree Service
PRODUCTS
FIREWOOD SALES CUSTOM WOOD AND LOG FURNITURE
SERVICES
TREE PRUNING & TRIMMING * TREE & STUMP REMOVAL * ARBORIST REPORTS * PERMIT APPLICATIONS * CONSULTING & DIAGNOSIS * PROPERTY INSPECTIONS * TREE APPRAISALS * HAZARD ASSESSMENTS * COST ESTIMATES * LANDSCAPE DESIGN & IMPLEMENTATION * PLANTING & FERTILIZING * CABLING & BRACING * INSECT & DISEASE CONTROL * ANIMAL RESCUE * FIREWOOD DELIVERY * CUSTOM WOOD AND LOG FURNITURE *
SPECIALITIES
WE DO IT ALL! FROM PLANTING TO REMOVAL AND EVERYTHING IN BETWEEN.
WEBSITE
http://CBTREE.HOMESTARS.COM
YEAR ESTABLISHED
1973
RETURN POLICY
WE RETURN HEALTHY BEAUTIFUL TREES TO OUR CUSTOMERS!
PAYMENT METHOD
CASH ,CERTIFIED CHEQUE ,MONEY ORDER ,OTHER PAYMENT METHODS ALSO
LICENSES
OTAB CERTIFICATION * PESTICIDE OPERATORS LICENSE * LAND CLASS 1 AND 3 APPLICATORS LICENSE *
MEMBERSHIPS
ROYAL CANADIAN LEGION
LIABILITY INSURANCE
Yes
DIPLOMAS
HUMBER COLLEGE FORESTRY PROGRAM EUSA LINE CLEARING SAFETY I.S.A. CERTIFICATE OF MERIT
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No minimum
BONDED
Yes
PROJECT RATE
Suprisingly more affordable
WRITTEN CONTRACT
Yes
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