Carson Dunlop & Associates Home Inspection

I was given your name and number from a friend and it was suggested to me to have an inspection done.
I called in to the office and was greeted extremely professionally with the attendant on the phone. An appointment was made at my convenience and very soon from the date I had called in.
On June 15th Sam Brunelle showed up early, prepared, and with a smile.
I was encouraged by Sam to ask questions throughout the inspection and he was very patient and clear on his explanations. He was very thorough and professional throughout his visit.
In a very timely manner I was given the final report and suggestions on how to make our home more efficient.
We finished our renovations and I called back and the greet was consistent, friendly and professional. A follow up inspection was made again at my convenience and with the same inspector 'for consistency'.
Sam was thorough and clear on the follow up inspection as he was on the initial visit.
All our communication with Carson Dunlop was followed up with emails from them to ensure clarity.
Both my husband and I were thoroughly impressed with the service we received from Sam and Carson Dunlop.

The Carson Dunlop associates I dealt with in arranging my energy assessment were exceptional in service and knowledge. They even came back to confirm what a contractor was contradicting - Carson Dunlop was right. I recommend them daily.

Pat Thomson arrived at the scheduled time, informed us of her routine to conduct the energy audit and answered all our questions. Pat was courteous and conducted all aspects of her visit in a most professional manner.

We had a home energy audit done on our home this past week and Darren from Carson Dunlop was very professional and took the time to explain everything he was doing in our home, and what issues we had with our home, and how we could qualify for certain grants once we made a few changes in our home.

This company was great, right from the start. They called me back every single time within minutes of leaving a message, and Rob Baillie was great, took the time to explain everything and had quite a few tips on some inexpensive things we could do to help save some (heating) money. Would recommend Carson Dunlop and Rob. Thanks.

David got there on time. He took the time to do a thorough inspection. He checked and rechecked several areas as he tried to makes sense of the shape of the house and the plumbing etc. He checked every faucet and drain and a lot of the electrical. He went through the house and put up with all my questions. He never rushed or rushed my questions and even waited in the driveway to see if I had more questions at the end. My only "complaint" though I can't really blame him (for not going on top of a very high roof that visibly needed no professional to tell us that it needed to be fully replaced) is that he misdiagnosed the leak in the skylight. He blamed it on condensation causing the ceiling damage around the bottom edge of the skylight opening. We found out later that the skylight was cracked and leaking by one of the roofers who came by to do an estimate(and windy rainy weather where the water comes dripping in). The only way to see this would have been to go up to the very top of a very high roof. He also missed a small patch of mould in the furnace room but also the house was still in a huge mess by the previous owner and this was probably not visible. He had his waster moisture meter and had tested all around the basement and had found no problems otherwise and so with the furnace room being in the middle of the basement one would not think there would be any moisture coming in. The mould (found by Carson Dunlop EcoEnergy evaluator) was probably caused by a water spill). All in all the home inspection was very thorough and we were very impressed. It was delivered by email in less than 24hours. We then called CarsonDunlop for a EcoEnergy test and we'll report that in about 18months.

Nicholas Seguin from CarsonDunlop performed an Energy Evaluation on my home recently, he did a through job with in the analysis, and have done an excellent job in explaining the government grants available. Thanks Nicholas.

Carson Dunlop & Associates did my ecoENERGY audit.
The process is now going on 1 year and I still have not seen any money back from the government.
I have been told several times by different people at Carson that the money from the government rebate program will be sent to me "any day now".
By their own admission Carson screwed up the paperwork and that was a major cause of the delays.
They promised me a refund for part of the fees I paid them - 3 months later still no refund.

MR. DAN SANTIN, ONE OF CARSON DUNLOP'S “ECO” REPRESENTATIVES, WAS VERY THOROUGH ... CONDUCTED AN EXCELLENT INSPECTION ... HIS PRESENTATION OF USEFUL INFORMATION AND KNOWLEDGEABLE SUGGESTIONS FOR SOLUTIONS AND ADJUSTMENTS WERE EXTREMELY WELL DONE!

HE’S DEFINITELY AN ASSET TO CARSON DUNLOP AS AN ‘ECO AUDITOR’!

NOW WE FEEL MORE RESPONSIBLE AND CAPABLE OF UNDERTAKING VARIOUS NECESSARY STEPS TO MAKE OUR HOME MORE ENERGY EFFICIENT!

I had my inspection done in July 2008 by Carson Dunlop. He did notice some things but completely missed others. Knob and tube in part of my Home, well it was almost the whole house ($6,800 repair). Said my flat roof needed some work, it was replaced, never said anything about the chimney, it was falling over. He said the grading was bad running between our houses, he was wrong it was good. the floor was soft in one spot, I knew it but he walked over it numerous times and never noticed. I bought this house as a fixer upper so I expected issues but as some others have said I really think your better off with a contractor than a home inspector to look at a house.