Absolute Draining & Plumbing

Drain Services
Toronto ON M8Z 5Y2
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Absolute Draining & Plumbing
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Reviews for Absolute Draining & Plumbing

Average customer rating:
7.7 10 (49 reviews)

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Tim in Toronto
Tim in Toronto
1 review TORONTO, ON
0/10

Replaced sewer line and subsequent problems

Poor workmanship by Absolute cost me an additional $8000 for new porch
Absolute Draining installed a new sewer line two years ago and did not properly back-fill the eight foot trench that they dug. After two winters of freeze and thaw the ground has resettled and sunk the porch post by six inches causing the porch deck to tilt to the same side. Three contractors who came to my house voiced the same opinion that improper back-filling of the trench contributed to the sinking of the brick post.

Andrew from Absolute came by to inspect and was brusque and dismissive of my concerns. According to him the trench dug six inches away from the pillar and back-filled without using a tamper was merely coincidental to the subsidence of the brick post. He stated that this problem was in no way a problem of his and he left without offering any assistance or proposals.

In my experience this company does not stand by their work and I strongly advise anyone from using their services.

Approximate cost of services:
$0.00
Any advice to offer fellow homeowners facing a similar project?
Do not use this company
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Company Response

There always were, are and will be people who try to put blame on someone if something goes wrong. These three contractors obviously were on your site because they had an interest in signing the fix-your-pillar contract.
It is unfortunate that you had drain problem required digging of your sewer pipe but… it is NOT our fault.
It is unfortunate that whoever in the past did the original pipe layout ran the sewer line very close to the pillar… but it is also NOT our fault.
If in order to fix the problem we could dig somewhere else, we would do so but we were forced to dig a hole close to the pillar. We intentionally did not use a jumping jack to compact the soil because this method could disturb soil under the pillar. Instead we used the other commonly used method of static compaction when water eliminates all air pockets and compaction occurs due to heavy weight of the soil column above. The compaction considers to be completed if the content of water in disturbed and undisturbed soil is equal. Even in case of heavy clay soil this process takes no more than a year. So the blaming in two years and two months is an unfair game as well as the accusation that we do not stand for our work. If something would or will happen to the part of the sewer line we repaired WE WILL FIX IT FOR FREE OF CHARGE.
And one more thing is worth to mention. During my last visit to your house I noticed that someone (not us) recently installed new water service in your house. In order to carry out this kind of upgrade the contractor had to shoot a torpedo very close to the pillar. And torpedo is a heavy duty impact tool that creates a hollow underground channel. The piercing process creates heavy soil vibration, which can affect the pillar’s structural integrity. I am not trying to put blame on the colleague; he did his best in this situation. I am just wondering if he also received a negative review.

ray in Toronto
ray in Toronto
7 reviews Toronto, ON
10/10

home drains, foundation waterproofing

I have personally used Absolute Draining and Plumbing at 5 different properties over the last 10 years (3 that I lived in myself), and have always found Vlad to be exceedingly polite, the price quotations to be fair, and their advice to be good.

I have never had them recommend any work that was not needed, and their crews always showed up on time and worked as fast as they could to get the job completed. They also always know the latest grants available from the city and help prepare the applications.

All told, they are top notch and I recommend them happily. I would recommend EVERYONE to always get their drains inspected with a camera every time they purchase a new home.

Approximate cost of services:
$7,500.00
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Elisa
Elisa
3 reviews Toronto, ON
10/10

Sewer Backup and Smelly old pipes

We highly recommend Absolute and we've used them more than once. They came quickly after our call. They gave us very fair prices. They did all the co-ordination with the city for grants. They gave us alternative solutions and explained the differences so we could make the right choice for ourselves. Very professional and we'd use them again.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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----- in Toronto
----- in Toronto
2 reviews TORONTO, ON
10/10

Leaky sink, toilet

The pipes under our kitchen sink were leaking and the toilet refill mechanism would not shut off. Another company quoted us $1,300 for the job. Mike came to the house and fixed both problems for $225.

He even came back to the house to check on the work a few weeks later when we thought there might have been an issue with the work. He stayed for about 40 minutes, checking everything over and eventually - to my embarassment - found the completely unrelated (and easily fixed) source of the water we were seeing. He asked for no money for his time and left with a smile. I will definitely call Mike again when I need a plumber.

Approximate cost of services:
$225.00
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Michele in Toronto
Michele in Toronto
1 review Toronto, ON
10/10

water service pipe

Andrew and his team were total professionals. Andrew took his time to answer all of our questions and never pressured us or rushed us. He kept cool when city employees arrived to fix a problem with the valve on their side, and in the end our water service is lead-free and pressure is significantly improved!
His prices are very good and because of this, I will call Andrew again for all my future plumbing needs and you should too!
Michele

Approximate cost of services:
$3,000.00
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sam in Toronto
sam in Toronto
1 review TORONTO, ON
10/10

Drain repair

I had to replace my outside drain line. From three companies that I got estimate for the work, Absolute Draining and Plumbing was the most compatible. I saved about $1500 for doing the job by them. Would recommend to everyone!

Approximate cost of services:
$3,500.00
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Ken in Etobicoke
Ken in Etobicoke
1 review Etobicoke, ON
10/10

faucet replacement

I thought I could replace my own faucet but found that the main shut off valve did not shut off water completely. I called Absolute Draining and Plumbing and their office send me a plumber who arrived in about 45 minutes. Mike, the plumber who serves my neighbourhood, was very pleasant, and replaced my old faucet very quickly. He did a great job with a smile. Thanks Absolute, thank you Mike.

Approximate cost of services:
$320.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Absolute Draining & Plumbing

Absolute Draining & Plumbing is a dynamic and fast growing company that provides draining and plumbing services in the Greater Toronto Area with a comitment to quality and customer satisfaction. Curently Absolute Draining & Plumbing operates six radio dispatched fuly equiped trucks and employs fourten profesionals that understand our comitment.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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