In the middle of the cold snap in Toronto when frozen pipes and no heat were an issue for so many, getting someone to help with my drainage/flooding issue was a problem. Absolute was recommended to me by another plumbing company (yes - they're that good) as they're drainage experts and glad they did. The root system from my maple tree had found its way into the original pipes and had caused a major barricade. Andrew came in with his camera scope, diagnosed the problem within a few minutes, gave me a quote on the spot and was back the next day with his crew to start the work. He also recommended the install of a backwash valve and helped me to navigate the required permit, city inspection and paperwork for the rebate currently being offered by the city. Great idea as the floor had to be opened up anyway - get it all done at once before the new flooring goes down! He also replaced a leaky shut off valve for me. All in all, Absolute was reasonably priced and did quick, quality work. Great experience working with Andrew and his team! Would recommend without hesitation.