Detailed planning, well executed
AA Waters and Brookes was recommended to me from a colleague at work. I had gotten another quote that was cheaper but after the owner came to provide me an extremely detailed quote and description of the product and how the installation was going to go, I decided to go with him. He wasn't just another sales person but an owner with a P.Eng and someone who obviously takes pride in the people who work at his company.
Additionally, he has two separate teams; one that does installations only, and another that does repairs.
After the installation, full instructions were provided on training panel usage.
Post installation support was exceptional. I had the sprinklers installed in the summer and when they came in the fall to blow out the lines for the winter, they noticed an extremely small leak in the valve and rather than ignore it or write it off as something not to be concerned with, they had a plumber come and replace it under warranty.
My only slight complaint was the appearance on one of the submerged lines which I had to point out to them. It was reburied the next day.
- Approximate cost of services:
- $3,200.00
- Company Response
Thank-you for your review